WARRANTY
The equipment is guaranteed against faulty workmanship and defective materi-
als for a 1 year period from date of shipment. IDEAL’S responsibility is limited
to repair or, at IDEAL’S election, replacement of any part proven to be defec-
tive. The warranty does not cover and charges for removal and reinstallation of
equipment nor any incidental or consequential damages of the equipment. In
cases where it is not practical to return the equipment to the factory for war-
ranty repairs, the customer is to provide IDEAL with all the information and
documentation required in order to determine the nature of the problem. If de-
termined that the problem is warranted, IDEAL will authorize the owner or an
owner’s representative to carry out these repairs by themselves or through a lo-
cal shop at standard labor rates. Standard rates will have to be previously
agreed and approved by IDEAL as reasonable. The length of time that each re-
pair is to take cannot vary significantly with the time needed for that repair as
per IDEAL’S experience.
EXCEPTIONS
The above warranty does not apply to:
◊
Metal finishes and coatings
◊
Any equipment not installed or maintained following IDEAL’S instructions
◊
Any equipment damaged by casualty or improper use, repair or modifica-
tion by other than IDEAL’S personnel without IDEAL’S written authoriza-
tion
◊
Any equipment installed in a vessel or manner judged by IDEAL to be an
inappropriate application for its product, or used with other products incom-
patible with the IDEAL product or which adversely affects its performance
or durability.
CLAIM PROCEDURE
Upon discovery or any apparent defect, notify your boat builder or IDEAL at:
Ideal Windlass Company
5810 Post Road
P.O. Box 430
East Greenwich, RI 02818 USA
Telephone: 401-884-2550 * FAX: 401-884-1260
