Hereby, Ideal Boilers Ltd declares that this device (model 222142) is in
compliance with: Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address
www.idealboilers.com
Ideal Boilers Ltd
National Avenue
Hull, HU5 4JN
T: 01482 498660
E: enquiries@idealboilers.com
In the support page the
Zigbee RSSI is lower
than -65 and text red
Consider moving the Halo closer to the Smart Interface.
If the situation persists then consider using Zigbee Booster (available separately) or
mounting the Smart Interface externally to the boiler using a bracket (further details on
www.idealboilers.com
).
Smart Interface will not
connect to home Wi-Fi
Check Smart Interface is in Access Point (AP) mode (refer to setup sequence in app).
Check Wi-Fi router configuration, check Wi-Fi security is set to WPA/WPA2.
Check range <30M between Smart Interface and Wi-Fi router.
If the situation persists then consider using a Wi-Fi Booster or mounting the Smart
Interface externally to the boiler using a bracket (further details on
www.idealboilers.com
).
Deleting Halo from the
Zigbee Network
On the Halo press the dial and the right hand key together for 15 seconds, this will delete
the Halo from the Zigbee network and factory reset the device.
Deleting Zigbee
Network
To delete all devices from the Zigbee network, press and hold the Pair button on the Halo
Smart Interface. The Zigbee LED on the Smart Interface will flash red then orange to
confirm the devices have been deleted from the network.
Factory reset of the
Halo Smart Interface
Press and hold the Pair button and the Override button for 20 seconds.
The Halo Smart Interface will delete all Zigbee devices from the network, this will
take approximately 20 seconds and detach from the Wi-Fi network if the control is a
connected control. On disconnection, the Smart Interface will automatically begin the
setup process as per section D6 of the installation guide.
TROUBLE SHOOTING (CONT.)
www.idealboilers.com |
welcome to our ideology
UIN: 223828 A02
RF frequency: 2405 – 2480MHz
Max. RF output power: 10dBm