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Hereby, Ideal Boilers Ltd declares that this device (model 222142) is in 

compliance with: Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the 

following internet address 

www.idealboilers.com 

Ideal Boilers Ltd

National Avenue

Hull, HU5 4JN
T: 01482 498660

E: enquiries@idealboilers.com

In the support page the 

Zigbee RSSI is lower 

than -65 and text red

Consider moving the Halo closer to the Smart Interface.
If the situation persists then consider using Zigbee Booster (available separately) or 

mounting the Smart Interface externally to the boiler using a bracket (further details on 

www.idealboilers.com

).

Smart Interface will not 

connect to home Wi-Fi

Check Smart Interface is in Access Point (AP) mode (refer to setup sequence in app).
Check Wi-Fi router configuration, check Wi-Fi security is set to WPA/WPA2.
Check range <30M between Smart Interface and Wi-Fi router.
If the situation persists then consider using a Wi-Fi Booster or mounting the Smart 

Interface externally to the boiler using a bracket (further details on 

www.idealboilers.com

).  

Deleting Halo from the 

Zigbee Network 

On the Halo press the dial and the right hand key together for 15 seconds, this will delete 

the Halo from the Zigbee network and factory reset the device. 

Deleting Zigbee 

Network 

To delete all devices from the Zigbee network, press and hold the Pair button on the Halo 

Smart Interface. The Zigbee LED on the Smart Interface will flash red then orange to 

confirm the devices have been deleted from the network.

Factory reset of the 

Halo Smart Interface

Press and hold the Pair button and the Override button for 20 seconds.
The Halo Smart Interface will delete all Zigbee devices from the network, this will 

take approximately 20 seconds and detach from the Wi-Fi network if the control is a 

connected control. On disconnection, the Smart Interface will automatically begin the 

setup process as per section D6 of the installation guide.

TROUBLE SHOOTING (CONT.)

www.idealboilers.com  |  

welcome to our ideology

UIN: 223828 A02

RF frequency:  2405 – 2480MHz 

Max. RF output power: 10dBm

Summary of Contents for 222142

Page 1: ...w w w i d e a l b o i l e rs com Halo Combi W i Fi I n s t a l l a t i o n G u i d e ...

Page 2: ...The Halo unit is powered by 4 AA batteries and communicates with the Smart Interface through Zigbee a local RF protocol The Smart Interface is Wi Fi enabled and can be linked to the home Wi Fi network to allow app controlled heating through the Halo app SAFETY INFORMATION The Ideal Halo Combi Wi Fi must be installed by a competent person with the appropriate safety qualifications Please read the i...

Page 3: ... Name Halo Combi Wi Fi Model Qualifier ErP Class VI I certify that the boiler is connected to an enhanced load compensator and weather compensator Class VI provided via the internet This product is compatible with the boiler and provides compensation control that has been permanently enabled The boiler has been commissioned in accordance with the manufacturer s instructions which have been supplie...

Page 4: ...sider using the Ideal Zigbee Booster Product Code 221132 or mounting the Smart Interface externally to the boiler using a bracket Product Code 220366 Further details on this at www idealboilers com The Halo control system connects to the home Wi Fi network through a Wi Fi chip in the Smart Interface The home Wi Fi router should be positioned no more than 30 metres from the Smart Interface Where po...

Page 5: ...using and clip into place 2 If no trim plate is required use the rear housing of the Halo to position the unit on the wall alternatively secure rear housing to trim plate Take care not to overtighten the screws C INSTALLATION OF THE HALO The Halo can be either wall mounted or desk mounted Wall mounting the Halo If there are any concerns regarding signal strength and location of the wall mounted Ha...

Page 6: ...ed rear housing and desk stand 2 Insert the 4 AA batteries provided into the front housing of the Halo Pay close attention that the orientation of the batteries is as indicated in the housing 3 Clip the combined rear housing and desk stand into place ...

Page 7: ...rm connection see diagram On brand new boilers the link should already be in place 2 Locate the wiring terminals 230V connections are on the left and low voltage on the right 3 If existing 230V device is already installed remove wiring from the 230V connections and add the link wire into the room stat timer connection see diagram On brand new boilers the link will already be in this position Link ...

Page 8: ...n the aperture 8 Push fit the Halo Smart Interface into the boiler aperture 5 Locate the blanking plate on the front of the boiler and remove carefully with a small flat bladed screwdriver 6 Remove link wire plug and keep in a safe place Link wire plug Blanking plate ...

Page 9: ...tch off the boiler the Override LED should now go out 11 Press and hold the Pair button on the Smart Interface until the Zigbee LED starts flashing red to begin the pairing process with the Halo 9 Switch on the boiler the Halo Smart Interface will power up and begin setup this can take up to 90 seconds Once setup is complete the green Power LED should be the only LED illuminated ON ...

Page 10: ...lete when the Halo has successfully connected to the Smart Interface 5 The device will automatically prompt set up of the time and date 6 There is the opportunity to add an installer contact phone number into the device at this stage if not changed this will default to the Ideal Boilers Customer Service number 7 The home screen will be displayed showing the current and target temperature and the t...

Page 11: ...ount has been set up the app will automatically guide the user through connection of the Halo This will involve using the app to link the Halo Smart Interface to the home Wi Fi network by following the instructions on the screen 6 The householder will need the name of their home Wi Fi network and the password or network key to complete the setup Minimum operating requirements Smart Phone Tablet iO...

Page 12: ...tent person Landlord settings Specific settings for landlords Override and Failsafe only active when communication is lost between Halo and Halo Smart Interface See Halo User Guide for more information SMART INTERFACE LED KEY LED Status Power Green Power ON No illumination No Power Boiler Green Demand No illumination No Demand Connectivity No illumination Cloud connection not configured Red No con...

Page 13: ...perature at the time specified OFF Delayed start If the room temperature is close to target temperature the heating start time is delayed to save energy OFF Display tolerance Select the display tolerance of the room temperature this can be set at increments of 0 5 or 0 1 C 0 1 C Temperature offset Fine tune the room temperature display 2 5 to 2 5 C 0 Daylight saving time Automatically move to dayl...

Page 14: ...ss connection via support page on the PRT access via the menu Target RSSI between 0 and 65 and text green Check RSSI Received Signal Strength Indication of the Zigbee wireless connection and the Wi Fi connection via the support information in the Halo app Target RSSI between 0 and 65 and text green On the Halo set the mode to AUTO then increase the temperature to 30 C repeat using Halo app Flame O...

Page 15: ... the target temperature is above current temperature Check Smart Interface power LED is green Check Smart Interface is securely plugged into boiler aperture Halo screen shows failed to pair Check Smart Interface is in paring mode Zigbee LED flashing red Check distance between Smart Interface and Halo see section B Reset Smart Interface by inserting a paperclip or pen tip into reset button Start pa...

Page 16: ...sing a Wi Fi Booster or mounting the Smart Interface externally to the boiler using a bracket further details on www idealboilers com Deleting Halo from the Zigbee Network On the Halo press the dial and the right hand key together for 15 seconds this will delete the Halo from the Zigbee network and factory reset the device Deleting Zigbee Network To delete all devices from the Zigbee network press...

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