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11 GUARANTEE
shown on your sales receipt. This guarantee does not cover any
defects caused by accidents,misuse, fair wear and tear, neglect, faults on
the telephone line, lightning, tampering with the equipment, or any attempt
at adjustment or repair other than through approved agents.
Please keep your sales (till) receipt this is your guarantee.
You should also keep the original packaging material.
In the unlikely event that you need to return your phone system to our
Repair Centre while it is under guarantee, there may be a handling charge.
11.1 While the unit is under Guarantee
1. Disconnect the base unit from the telephone line and the mains electricity
supply.
2. Pack up all parts of your phone system, using the original package.
3. Return the unit to the shop where you bought it, making sure you take your
sales receipt.
11.2 After the Guarantee has expired
Remember to include the mains adapter.
3. Call Helpline on 0845 345 9677 (for UK only) and ask for a quotation of the
repair charge and details of where to send your phone system for repair.
4. Make sure you include with your phone system.
5.
If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair
under Guarantee. Then...
¾
Your name and address
¾
A cheque or postal order for the value of the repair
* This does not affect your statutory rights.
Return your phone system to the address given by the Service Department.
¾
A brief description of the fault.
The phone system is guaranteed for 12 months from the date of purchase
faults or
AND SERVICE
