Guarantee and service
The iDECT X2
i
is guaranteed for 12 months from the
date of purchase shown on your sales receipt. The Guar-
antee does not cover damage by misuse or negligence,
or by excessive voltages — for example, faults on the
telephone line, or lightning.
Please keep your sales (till) receipt — this is your
guarantee
. You should also keep the original packaging
material.
In the unlikely event that you need to return your
iDECT X2
i
to our Repair Centre while it is under
guarantee, there will be a £5 handling charge.
While the
unit is under
Guarantee
1
Disconnect the base unit from the telephone line and
the mains electricity supply
2
Pack up all parts of your iDECT X2
i
, using the original
packaging. Remember to include the mains adapter
3
Return the unit to the shop where you bought it,
making sure you take your sales receipt
After the
Guarantee
has expired
If the unit is no longer under Guarantee, first follow
steps
1
and
2
as for repair under Guarantee. Then …
3
Call our Service Department on
0845 345 9677
and ask
for a quotation of the repair charge and details of where
to send your iDECT X2
i
for repair
4
Make sure you include with your iDECT X2
i
:
■
your name and address
■
a cheque or postal order for the value of the repair
charge
5
Return your iDECT X2
i
to the address given by the
Service Department
54
