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Part 2 - Appendix

20

Troubleshooting

Problem

Solution

The main unit won't turn on.

 

Check the power cable connection status.

 

Check the power outlet.

Unable to display Live video.

 

Check the camera's video cable connection status.

 

Check the monitor's video cable connection status.

 

Check the camera's power setting.

 

Check the camera lens settings.

 

Check the current main monitor resolution.

DVR stopped working in the 
middle of a recording.

Set the DVR to Recycle mode. For more information, refer to the 

General in the 

operation manual

.

 icon is shown, but video is 

not being recorded.

If the Pre-Event is enabled, the 

 and 

 icons appears when recording is not 

inprogress, or the 

 and 

 icons appear when an event occurs and recording 

is in progress. For more information, refer to the 

Schedule in the operation 

manual

.

Summary of Contents for TR-2516

Page 1: ...Digital Video Recorder Installation Manual TR 2516 ...

Page 2: ...heir retailer regarding product installation and use If you need to disassemble the product for functionality expansion or repair purposes you must contact your retailer and seek professional assistance Both retailers and users should be aware that this product has been certified as being electromagnetically compatible for commercial use If you have sold or purchased this product unintentionally p...

Page 3: ...ug this equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or the plug has been damaged B If liquid is spilled or objects have fallen into the equipment C If the equipment has been exposed to rain or water D If the equipment does not operate normally by following the operating instructions adjust only those ...

Page 4: ...NCE AT THEIR OWN EXPENSE WARNING CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS WEEE Waste Electrical Electronic Equipment Correct Disposal of This Product Applicable in the European Union...

Page 5: ...ed We are not responsible for any problems resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes The software included in this product contains some Open Sources You may obtain the corresponding source code which we have to distribute according to the license policy...

Page 6: ... 1 Introduction 7 Product Features 7 Accessories 8 Overview 9 Front Panel 9 Rear Panel 11 Rear Panel Connections 12 Remote Control 16 Part 2 Appendix 18 System Log Types 18 Error Code Types 19 Troubleshooting 20 Specifications 21 ...

Page 7: ...vent log Motion Text In Simultaneously survey record play back and transmit data in real time Graphic User Interface GUI and multilingual Multiple recording modes Schedule Event Pre Event and Panic Continuous Recording in Disk Overwrite Mode Two USB 2 0 ports for connecting peripherals upgrading software and saving recording data Text Input for ATM and POS Two way audio communication 4 channel aud...

Page 8: ... Accessories Upon unpackaging the product check the contents inside to ensure that all the following accessories are included Digital Video Recorder Power Adapter Power Cable Quick Guide Optical USB Mouse IR Remote Control ...

Page 9: ...nobstructed at all times If obstructed the sensor might not be able to receive remote control signals Placing a Wi Fi Bluetooth or any other wireless communication device near the DVR may interfere with remote control signal transmission Access various windows and menus using a USB mouse as you would on a personal computer For easier system configuration a USB mouse is recommended ...

Page 10: ...storage device should be placed as close to the DVR as possible It is recommended that you use a connection cable that is no longer than 180cm in length Use the connection cable included with your external storage device to connect the device to one of DVR s USB ports For more information Clip Copy refer to the Clip Copy in the operation manual Peripheral Device Connection Use the USB ports to con...

Page 11: ...on the Front Panel Flash Memory Mouse USB HDD IR Remote Control Rear Panel 1 2 3 4 5 67 8 9 6 1 Video Input 2 Audio In Out 3 VGA Out Port 4 HDMI Out Port 5 Network Port 6 Alarm Connection Ports 7 RS 485 Port 8 RS 232 Port 9 Power In Port ...

Page 12: ...n amplifier separately It s possible to connect an amplified audio source to the DVR but microphones that do not have a built in amplifier will not function properly if connected to the DVR directly If this is the case connect the microphone to the DVR via a pre amp Check your local laws and regulations on making audio recordings Monitor Connection Connect to the VGA OUT or HDMI port Network Conne...

Page 13: ...n device must be less than 0 3V Normally Open and maintained for at least 0 5 seconds The alarm in voltage range is 0V to 5V For more information on alarm in setup refer to the Alarm In in the operation manual GND Ground Connect alarm in or out s ground cable to the GND connector All connectors marked GND are common connectors NC NO Relay Alarm Outputs This DVR is capable of activating deactivatin...

Page 14: ...to control PTZ pan tilt zoom cameras Connect RX TX and RX TX of the control system to the and respectively of the DVR Connector Pin Outs Master Unit Slave Unit To TX RX To TX RX Power Cable Connection Connect the power cable to this port This DVR does not feature a separate power on off button and will turn on the moment power is supplied Organize the power cable so that it will not cause people t...

Page 15: ...Part 1 Introduction 15 Connections on the Rear Panel Microphone Speaker VGA Monitor HDMI Monitor Sensor Keyboard Power Alarm POS IDIS Center Remote Monitoring Analog Camera Network ...

Page 16: ...is a number between 0 and 16 however you will need to press the ID button and then press the system ID number on the remote control To select the system whose ID is made up of two digits enter the button The remote control icon will appear on the bottom of the DVR screen status indication area to indicate successful system to remote control pairing If using multiple systems it s possible to contro...

Page 17: ...utton Pressing the MENU button while in Live mode displays the Live menu Alternatively pressing the button while in Search mode displays the Search menu Press the button once more to close the menu Use the arrow buttons to select menus and options ALARM Button Pressing this button while the alarm has been activated resets all DVR outputs including the built in buzzer Displays the event log on the ...

Page 18: ...Search End Login Clip Copy Begin Logout Clip Copy End Setup Begin Clip Copy Cancel Setup End Clip Copy Failure Remote Setup Change Clip Copy User Remote Setup Failure Clip Copy Begin Setup Import Clip Copy Finished Setup Import Failure Clip Copy Duration of Video Setup Export Clip Copy Camera Setup Export Failure Callback Failed Setup Export Canceled Factory Reset Schedule On Print Begin Schedule ...

Page 19: ...onnected 103 LILO Execution Failure 404 USB Storage Device in Use 104 Reboot Failure 405 Unsupported File System 105 Improper File 500 Clip Copy in Progress Upgrade Not Available 300 Remote Connection Failure Clip Copy Error Codes No Type No Type 0 Unknown Error 11 Save Failure 1 Device Error 12 Disk Error 2 Device Connection Failure 13 Clip Player Execution File Not Found 4 Incorrect Media 14 Cli...

Page 20: ...r setting Check the camera lens settings Check the current main monitor resolution DVR stopped working in the middle of a recording Set the DVR to Recycle mode For more information refer to the General in the operation manual icon is shown but video is not being recorded If the Pre Event is enabled the and icons appears when recording is not inprogress or the and icons appear when an event occurs ...

Page 21: ...ons FCC CE Video Video In Composite or AHD HD TVI 16 inputs 1 Vp p auto terminating 75 Ohms Monitor Out HDMI 1 VGA 1 Video Resolution HDMI 3840X2160 1920x1080 1280x1024 VGA 1920x1080 1280x1024 Recording Speed IPS Real time 240 ips Full HD Playback Speed IPS Full Duplex 240 ips Full HD I O Alarm In 4 TTL NC NO programmable 3 0V NC or 0 3V NO threshold 5V DC Alarm Out 1 relay output terminal blocks ...

Page 22: ...rage Primary Storage SATA hard disk drive Secondary Storage USB hard disk drive or flash drive Clip Copy Device USB Storage Device USB HDD USB Memory etc Some hard disks may not function properly when mounted on to this product Refer to the compatibility chart below before mounting any additional hard disk on to the product Hard disk compatibility chart is subject to change without notice Contact ...

Page 23: ...IDIS Co Ltd For more information please visit at www idisglobal com ...

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