FDX-32 Users Guide
95
Problem
Cause/Check item/Solution
Page
Video is displayed in
purple or green.
Some sink devices do not find the color space of the input video
correctly, and the video may be displayed in purple or green. Set the
correct color space in the output mode to solve this problem.
Audio output
Audio is not output.
Verify that audio output is turned on.
If there are multiple output connectors in the source device, check the
audio output setting of the source device.
－
Verify that audio whose format is supported by the connected sink
device is input. Especially, LCD monitors may not output 88.2 kHz or
higher linear PCM and compressed audio (such as Dolby Digital and
DTS).
In order to play a Blu-ray disc having compressed audio, check the
audio output setting of the source device.
You can also control audio signals that will be output from the source
device by setting EDID.
to
Verify that DVI signals are not being output from the source device.
Is the output mode setting DVI output?
If the EDID of the connected sink device cannot be acquired for some
reason, the FDX cannot find the sink type. As a result, audio may not
be output. In that case, set OUTPUT HDMI MODE to
“Always”.
Even though
multi-channel audio is
played, only audio
signals of 2 channels
are output.
For multiple channel play, change the EDID setting which is set to 2
channels by default.
Compressed audio
(such as Dolby Digital,
DTS, and the like) is
not output from the
source device.
Inputting compressed audio is controlled in the EDID setting by
default. Change the EDID setting in order to use the compressed
audio.
to
Check the audio output setting of the source device.
－
Key operation
Keys cannot be
operated.
Is key operation locked?
It takes about 8 seconds after turning on the FDX to complete the start
process. All key operations are invalid during this start process.
－
Communication command control
The FDX cannot be
controlled by the PC
using communication
command control
The following items are set correctly?
for RS-232C communication, baud rate, data bit length, and the like
for LAN communication, IP address, subnet mask, and the like
to
It takes about 8 seconds from turning on the FDX to completing the
start process. The communication command control is invalid during
the start process.
－
Web browser control
The FDX cannot be
controlled by the PC
using web browser
control
Is the connection setting of the TCP port valid for the web browser?
