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Section 6
TROUBLESHOOTING
The EasyMag reader is easy to install and use. Most problems
encountered can be attributed to:
•
Incorrect Interface Cabling
•
Incorrect Configuration Setup
•
Bad Magnetic Stripe Quality
General Procedures
The troubleshooting process can be simplified by following these
simple diagnostic procedures.
1. The unit should emit one long beep when power is first applied. If
it does not, then the unit is not receiving power.
2. Once it has been confirmed that the unit is correctly powered, try
swiping a credit card. The LED will go off while decoding, then light
green to indicate a “good read,” or red to indicate a “bad read.”
3. Once the unit has indicated a “good read,” then proceed to check
the interface cabling connections.
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Section 5
OPERATION
The EasyMag reader is simple to operate. Just follow these steps:
1. Make sure the reader is properly cabled and is receiving sufficient
power. (See Section 6, Troubleshooting, if there is a cabling or power
problem.)
2. To read a card, slide the card, in either direction, through the
reader slot, with the magnetic stripe facing the magnetic head (LED
side).
3. While swiping the card through the reader, the LED will go off.
4. Once the entire magnetic stripe has been read, the LED indicator
will light up as green to signal a “good read.” If a good read is not
obtained, the LED indicator will light up as red.
5. A beep will also sound to indicate a good read on each track. If all
three tracks have been read successfully, the reader will beep three
times.
