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NEO 3

P L AT F O R M   O F   P R O D U C TS

VP3350 Mounting Guidelines

 

To optimize performance, install VP3350 readers away from or in front of any metal surfaces or materials that have 

metallic content, which can interfere with the RF field. VP3350 readers perform optimally when mounted away from 

metal surfaces. 

VP3350 Security

ID TECH recommends checking the VP3350 units for evidence of tampering on a regular basis.

Decommissioning SRED Devices

All PCI devices require proper decommissioning prior to device disposal in order to ensure the protection of all 

sensitive financial card data. For instructions on decommissioning your device, see Decommissioning of SRED 

Devices on the ID TECH Knowledge Base.

Device State

LED 1

LED 2

LED 3

LED 4

Sound

*

Battery Charging Full

on

on

on

on

None

Bluetooth Connected

on

on

on

on

Unit Beeps Once

Bluetooth Connection Failed

on

on

on

on

Unit Beeps Twice

Unit Ready

blink

off

off

off

Unit Beeps Once

Transaction Started

on

off

off

off

None

Transaction Successful

blink

blink

blink

blink

Unit Emits One Long Beep

Transaction Failed

off

off

off

off

Unit Beeps Twice

Unit Tampered

blink

blink

blink

blink

Unit Beeps

Device Deactivated

blink

blink

blink

blink

Unit Beeps

Power Off / Low-Power

Consumption Mode

off

off

off

off

None

VP3350 LED and Sound State Indicators

*

The device displays three LEDs to indicate 75% battery power and two LEDs for 50% battery power, and a red LED below 

  25% battery power.

Summary of Contents for NEO 3 VP3350

Page 1: ...g the VP3350 to a compatible payment application and host device Note that the full VP3350 Integration Manual is available free of charge on the ID TECH Knowledge Base https atlassian idtechproducts com confluence display KB Knowledge Base Home NEO 3 PLATF O RM O F PRO D U CTS FRONT VIEW NFC READER PASS THROUGH CHARGING DATA COMMUNICATION PORT LED INDICATORS MAGNETIC STRIPE READER LEFT SIDE EMV RE...

Page 2: ...ction The VP3350 will remain connected via Bluetooth to the host device indefinitely when powered via the USB cable If the unit is operating on battery power it will go to sleep after 30 seconds of idling to extend battery life To perform a transaction again press the power button to re establish the Bluetooth connection When connecting to an iOS device please install a compatible payment applicat...

Page 3: ...oning your device see Decommissioning of SRED Devices on the ID TECH Knowledge Base Device State LED 1 LED 2 LED 3 LED 4 Sound Battery Charging Full on on on on None Bluetooth Connected on on on on Unit Beeps Once Bluetooth Connection Failed on on on on Unit Beeps Twice Unit Ready blink off off off Unit Beeps Once Transaction Started on off off off None Transaction Successful blink blink blink bli...

Page 4: ...ontent of this document is furnished for information use only is subject to change without notice and should not be construed as a commitment by ID TECH While every effort has been made to ensure the accuracy of the information provided ID TECH assumes no responsibility or liability for any unintentional errors or inaccuracies that may appear in this document Except as permitted by such license no...

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