HDC-502E Video Capture Card
Page 29
4.5 FAQ
Q:
The input source video format is 60Hz and the HDCapture software video format
setting is also 60Hz. But the video and sound are not synchronized.
A:
Please change the video format of HDCapture software to 59.94P to capture the video.
Q:
Capture card, driver, application and input source are all ready, but the recorded video
is not displayed or displayed incorrectly.
A:
A correct video codec is needed to display the H.264 video image. For example,
ffdshow codec.
Q:
The error message window appears from time to time.
A:
The OS status, audio codec and input devices may all be the reasons to trigger DMA
errors.
Q:
How to know the current DirectX version used on the system?
A:
In Windows, Start
Æ
Run
Æ
Type ‘dxdiag’
Æ
Enter. Then you can find the current
version in DirectX Diagnostic Tool window.
Q:
How to obtain the latest driver?
A:
Please go to
. You can always find and download the latest
driver from “Support” pages.
Summary of Contents for HDC-502E
Page 8: ...HDC 502E Video Capture Card Page 1 Chapter 1 1 Introduction...
Page 14: ...HDC 502E Video Capture Card Page 7 Chapter 2 2 Hardware Installation...
Page 19: ...HDC 502E Video Capture Card Page 12 Chapter 3 3 Driver and Application Installation Windows...
Page 30: ...HDC 502E Video Capture Card Page 23 Chapter 4 4 HDCapture Application Windows...
Page 37: ...HDC 502E Video Capture Card Page 30 Appendix A A Hazardous Materials Disclosure...