IEI Technology IOVU-210AD-RK39, User Manual

Page 1: ... Panel PC Page i User Manual 10 1 RISC Based Panel PC with Touchscreen Rockchip RK3399 On board SoC Wi Fi Bluetooth RFID Digital I O PoE COM USB Android 7 1 RoHS Compliant MODEL IOVU 210AD RK39 Rev 1 00 October 8 2018 ...

Page 2: ...IOVU 210AD RK39 Panel PC Page ii Revision Date Version Changes October 8 2018 1 00 Initial release ...

Page 3: ...ges arising out of the use or inability to use the product or documentation even if advised of the possibility of such damages This document contains proprietary information protected by copyright All rights are reserved No part of this manual may be reproduced by any mechanical electronic or other means in any form without prior written permission of the manufacturer TRADEMARKS All registered tra...

Page 4: ...l injury Warnings should be taken seriously CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product NOTE These messages inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help avoid making mistakes ...

Page 5: ...PTIONAL ITEMS 11 3 INSTALLATION 12 3 1 ANTI STATIC PRECAUTIONS 13 3 2 INSTALLATION PRECAUTIONS 14 3 3 EXTERNAL I O CONNECTORS 15 3 3 1 Power Input Interfaces 15 3 3 2 Ethernet Connector 16 3 3 3 Serial Interfaces 17 3 3 4 Digital I O Connector 18 3 3 5 USB 2 0 Host Connectors 18 3 4 MOUNTING THE SYSTEM 19 3 4 1 Wall Mounting 19 3 4 2 Arm Mounting 22 3 4 3 Stand Mounting 24 3 5 POWER ON OFF PROCEDU...

Page 6: ... Shortcuts 32 4 1 5 Arranging the Home Screen 34 4 2 NAVIGATION BUTTONS 35 4 3 STATUS BAR 36 A REGULATORY COMPLIANCE 38 B SAFETY PRECAUTIONS 43 B 1 SAFETY PRECAUTIONS 44 B 1 1 General Safety Precautions 44 B 1 2 Anti static Precautions 45 B 1 3 Product Disposal 46 B 2 MAINTENANCE AND CLEANING PRECAUTIONS 46 B 2 1 Maintenance and Cleaning 46 B 2 2 Cleaning Tools 47 C HAZARDOUS MATERIALS DISCLOSURE ...

Page 7: ...SB 2 0 Host Connectors 18 Figure 3 6 Wall mounting Bracket 20 Figure 3 7 Chassis Support Screws 21 Figure 3 8 Securing the IOVU 210AD RK39 22 Figure 3 9 Arm Mounting Retention Screw Holes 23 Figure 3 10 Arm Mounting 24 Figure 3 11 Stand Mounting 25 Figure 3 12 Power Connectors 26 Figure 3 13 IEI Resource Download Center 26 Figure 4 1 Adding a Home Screen 30 Figure 4 2 Multiple Home Screens 31 Figu...

Page 8: ... 1 Packing List 10 Table 2 2 Optional Items 11 Table 3 1 Power Terminal Block Pinouts 15 Table 3 2 Ethernet Connector Pinouts 16 Table 3 3 Ethernet Connector LEDs 16 Table 3 4 RS 232 Serial Port COM1 Pinouts 17 Table 3 5 RS 232 422 485 Serial Port COM2 Pinouts 17 Table 4 1 Navigation Buttons 35 ...

Page 9: ...IOVU 210AD RK39 Panel PC Page 1 Chapter 1 1 Introduction ...

Page 10: ...e RFID reader 4 bit digital I O two USB 2 0 ports one USB 3 0 port one RS 232 port one RS 232 422 485 port and one 10 100 1000 Mbps LAN port with PoE 1 2 Features The IOVU 210AD RK39 features the following Fanless design Rockchip RK3399 on board SoC On board 1866 MHz 2 GB LPDDR3 memory 16 GB eMMC NAND flash Projected capacitive touchscreen Equips with Wi Fi 802 11a b g n ac and Bluetooth v4 1 One ...

Page 11: ...ital microphones and the RFID reader Figure 1 2 Front Panel The LED indicators on the front panel show the status of power Bluetooth and Wi Fi connection Figure 1 3 LED Indicators Power LED Off The system is turned off Blue The system is turned on Bluetooth LED Off Bluetooth is disabled Blue Bluetooth is enabled Wi Fi LED Off Wi Fi is disabled Green Wi Fi is enabled ...

Page 12: ...9 Panel PC Page 4 1 4 Bottom Panel The bottom panel contains the I O interfaces as shown in Figure 1 4 Figure 1 4 Bottom Panel 1 5 Rear Panel The rear panel has four VESA 75 mounting screw holes Figure 1 5 Rear Panel ...

Page 13: ...IOVU 210AD RK39 Panel PC Page 5 1 6 Side Panels The left panel has a 2 W speaker and the right panel has a terminal block for 4 bit digital input and output Figure 1 6 Side Panels ...

Page 14: ... facing camera Thermal Solution Fanless Watchdog Timer Yes Real time Clock Battery backup RTC OS Android 7 1 Display LCD Size 10 1 Max Resolution 800 x 1280 Brightness cd m2 250 typ Contrast Ratio 800 1 typ Pixel Pitch mm 0 0564 H x 0 1692 V Viewing Angle 85 85 85 85 degree Touchscreen Projected capacitive touchscreen Communication Wireless LAN 802 11a b g n ac Bluetooth Bluetooth v4 1 RFID 13 56 ...

Page 15: ...95 non condensing Weight Net 1 84 kg Certifications CE FCC Class A Connectors Buttons and Indicators I O Connector 1 x USB 3 0 Type A port 2 x USB 2 0 Type A port 1 x RJ 45 GbE with PoE 1 x DB 9 RS 232 COM 1 1 x DB 9 RS 232 422 485 COM 2 2 bit digital input 2 bit digital output Button 1 x Reset button LED Indicators Power Bluetooth and Wi Fi Table 1 1 Technical Specifications NOTE When both DC in ...

Page 16: ...IOVU 210AD RK39 Panel PC Page 8 1 8 Dimensions The dimensions are shown below Figure 1 7 Dimensions unit mm ...

Page 17: ...IOVU 210AD RK39 Panel PC Page 9 Chapter 2 2 Unpacking ...

Page 18: ...eak the tape Step 2 Open the box Step 3 Lift the IOVU 210AD RK39 out of the box Step 4 Make sure all the components listed in the packing list are present Step 0 2 1 Packing List NOTE If any of the components listed in the checklist below are missing do not proceed with the installation Contact the IEI reseller or vendor the IOVU 210AD RK39 was purchased from or contact an IEI sales representative...

Page 19: ... The following are optional components which may be separately purchased Item Image 90V 264V AC input 12V 60W DC power adapter P N 63040 010060 120 RS Wall mounting kit P N AFLWK 19B Arm kit P N ARM 11 RS Stand P N STAND A12 RS Table 2 2 Optional Items ...

Page 20: ...IOVU 210AD RK39 Panel PC Page 12 Chapter 3 3 Installation ...

Page 21: ...ternally or any other electrical component is handled the following anti static precautions are strictly adhered to Wear an anti static wristband Wearing a simple anti static wristband can help to prevent ESD from damaging the board Self grounding Before handling the board touch any grounded conducting material During the time the board is handled frequently touch any conducting materials that are...

Page 22: ... please follow the precautions listed below Power turned off When installing the flat panel PC make sure the power is off Failing to turn off the power may cause severe injury to the body and or damage to the system Certified Engineers Only certified engineers should install and modify onboard functionalities Anti static Discharge If a user open the rear panel of the flat panel PC to configure the...

Page 23: ... Power Input Interfaces The IOVU 210AD RK39 supports 9 V 30 V DC power input and provides two kinds of power input interfaces Figure 3 1 Figure 3 1 Power Input Interfaces The pinouts for the power terminal block are listed in the figure and table below Pin Description 1 GND 2 EXT_VIN Table 3 1 Power Terminal Block Pinouts Figure 3 2 Power Terminal Block ...

Page 24: ...1_MDX1 4 LAN1_MDIX2 5 LAN1_MDX2 6 LAN1_MDX1 7 LAN1_MDIX3 8 LAN1_MDX3 Table 3 2 Ethernet Connector Pinouts The RJ 45 Ethernet connector has two status LEDs one green and one yellow The green LED indicates activity on the port and the yellow LED indicates the port is linked Table 3 3 Figure 3 3 Ethernet Connector SPEED LED LINK LED Status Description Status Description Green 10 100 Mbps Yellow On Li...

Page 25: ... 1 RS 232_DCD1 2 RS 232_RXD1 3 RS 232_TXD1 4 RS 232_DTR1 5 GND 6 RS 232_DSR1 7 RS 232_RTS1 8 RS 232_CTS1 9 RS 232_RI1 Table 3 4 RS 232 Serial Port COM1 Pinouts Pin Arrangement Pin RS 232 RS 422 RS 485 1 RS 232_DCD2 RS 422_TX RS 485_TX 2 RS 232_RXD2 RS 422_TX RS 485_TX 3 RS 232_TXD2 RS 422_RX 4 RS 232_DTR2 RS 422_RX 5 GND 6 RS 232_DSR2 7 RS 232_RTS2 8 RS 232_CTS2 9 RS 232_RI2 Table 3 5 RS 232 422 4...

Page 26: ...ides 4 bit input output connection Pinouts of the digital I O connector are shown in the following figure Figure 3 4 Digital I O Connector Pinouts 3 3 5 USB 2 0 Host Connectors The external USB Series A receptacle connectors provide easier and quicker access to external USB devices Figure 3 5 USB 2 0 Host Connectors ...

Page 27: ...ting Arm mounting Stand mounting The four mounting methods are described below 3 4 1 Wall Mounting To mount the IOVU 210AD RK39 onto the wall please follow the steps below Step 1 Select the location on the wall for the wall mounting bracket Step 2 Carefully mark the locations of the four screw holes in the bracket on the wall Step 3 Drill four pilot holes at the marked locations on the wall for th...

Page 28: ...it into the four screw holes on the real panel of the IOVU 210AD RK39 and tighten until the screw shank is secured against the rear panel Figure 3 7 Step 7 Align the mounting screws on the monitor rear panel with the mounting holes on the bracket Step 8 Carefully insert the screws through the holes and gently pull the monitor downwards until the monitor rests securely in the slotted holes Figure 3...

Page 29: ...nel PC Page 21 NOTE In the diagram below the bracket is already installed on the wall Figure 3 7 Chassis Support Screws Step 9 Secure the panel PC by fastening the retention screw of the wall mounting bracket Figure 3 8 ...

Page 30: ...rds Association compliant and can be mounted on an arm with a 75 mm interface pad To mount the IOVU 210AD RK39 on an arm please follow the steps below Step 1 The arm is a separately purchased item Please correctly mount the arm onto the surface it uses as a base To do this refer to the installation documentation that came with the mounting arm ...

Page 31: ...s been firmly attached to the surface lift the IOVU 210AD RK39 onto the interface pad of the mounting arm Step 3 Align the retention screw holes on the mounting arm interface with those in the IOVU 210AD RK39 as shown in Figure 3 9 Figure 3 9 Arm Mounting Retention Screw Holes Step 4 Secure the IOVU 210AD RK39 to the interface pad by inserting four retention screws through the bottom of the mounti...

Page 32: ...d into the rear panel The monitor stand mounting plate has a matching VESA hole pattern To mount the IOVU 210AD RK39 onto a stand please follow the steps below Step 1 Line up the threaded holes on the system rear panel Figure 3 9 with the screw holes on the monitor stand mounting plate Step 2 Secure the system to the stand with the supplied retention screws Figure 3 11 Step 0 ...

Page 33: ...system Incorrect voltages applied to the system may cause damage to the internal electronic components and may also cause injury to the user To power on connect the IOVU 210AD RK39 to a power source either through the power jack or the power input terminal block Once connected the system will automatically turn on and the power LED on the front panel will light up in blue ...

Page 34: ...ailable Drivers All the drivers for the IOVU 210AD RK39 are available on IEI Resource Download Center https download ieiworld com Type IOVU 210AD RK39 and press Enter to find all the relevant software utilities and documentation Figure 3 13 IEI Resource Download Center ...

Page 35: ... IOVU 210AD RK39 and press Enter Step 2 All product related software utilities and documentation will be listed You can choose Driver to filter the result Step 3 Click the driver file name on the page and you will be prompted with the following window You can download the entire ISO file or click the small arrow to find an individual driver and click the file name to download ...

Page 36: ...K39 fail they must be replaced Please contact the system reseller or vendor to purchase the replacement parts NOTE A user cannot replace a motherboard If the motherboard fails it must be shipped back to IEI to be replaced Please contact the system vendor reseller or an IEI sales person directly ...

Page 37: ...IOVU 210AD RK39 Panel PC Page 29 Chapter 4 4 Android OS ...

Page 38: ...d OS supports multiple home screens allowing users to customize the screen with widgets apps and shortcuts The following sections describe the basic technique to manage the home screen 4 1 1 Adding a Home Screen To add a home screen touch and hold an app widget icon The following screen appears indicating that a new home screen is available Drag and release the icon to the new home screen Figure 4...

Page 39: ...e Screens Swipe right or left to switch between home screens Figure 4 2 Multiple Home Screens 4 1 3 Favorites Tray The Favorites tray at the bottom of each home screen allows users to keep the most important or frequently used shortcuts Figure 4 3 Favorites Tray ...

Page 40: ... To add app or widget shortcuts on the home screen follow the steps below Step 1 To add an app shortcut tap the up arrow on the home screen to access the All Apps page To add a widget shortcut touch and hold the background of a home screen then tap WIDGETS ...

Page 41: ...IOVU 210AD RK39 Panel PC Page 33 Step 2 Touch and hold an app icon or a widget and drag it to the home screen Figure 4 4 All Apps WIDGETS Page ...

Page 42: ...reen The items on the home screen can be moved and deleted Touch and hold an item on the home screen and drag it where you want To trash the item on the screen drag it to the Remove icon Release the icon when it turns gray Figure 4 5 Trash an Item on Home Screen ...

Page 43: ... found at the bottom of every screen Figure 4 6 Navigation Buttons Buttons Description Tap to turn the volume down Tap to return to the previous screen Tap to return to the home screen Tap to display all the recently used applications Tap to turn the volume up Tap to take a screenshot Table 4 1 Navigation Buttons ...

Page 44: ...4 3 Status Bar The status bar on the top of the screen Figure 4 9 displays system status such as battery level or signal strength Figure 4 7 Status Bar Swipe down from the status bar to view notification and status details Figure 4 10 ...

Page 45: ...IOVU 210AD RK39 Panel PC Page 37 Figure 4 8 Notification List and System Status ...

Page 46: ...IOVU 210AD RK39 Panel PC Page 38 Appendix A A Regulatory Compliance ...

Page 47: ...Directive 1999 5 EC Български Bulgarian IEI Integration Corp декларира че този оборудване е в съответствие със съществените изисквания и другите приложими правила на Директива 1999 5 ЕС Česky Czech IEI Integration Corp tímto prohlašuje že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999 5 ES Dansk Danish IEI Integration Corp erklærer herved at føl...

Page 48: ...n citiem ar to saistītajiem noteikumiem Direktīvas 1999 5 EK Lietuvių Lithuanian IEI Integration Corp deklaruoja kad šis įranga atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch IEI Integration Corp dat het toestel toestel in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Malti Maltese IEI Integration Corp ...

Page 49: ...čili direktive 1999 5 ES Slovensky Slovak IEI Integration Corp týmto vyhlasuje že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999 5 ES Suomi Finnish IEI Integration Corp vakuuttaa täten että laitteet on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen Svenska Swedish IEI Integration Corp förklarar att denna utrust...

Page 50: ...terference at his own expense Federal Communication Commission Interference Statement This equipment has been assembled with components that comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio ...

Page 51: ...IOVU 210AD RK39 Panel PC Page 43 Appendix B B Safety Precautions ...

Page 52: ...er the IOVU 210AD RK39 is being installed moved or modified Do not apply voltage levels that exceed the specified voltage range Doing so may cause fire and or an electrical shock Electric shocks can occur if the IOVU 210AD RK39 chassis is opened when the IOVU 210AD RK39 is running Do not drop or insert any objects into the ventilation openings of the IOVU 210AD RK39 If considerable amounts of dust...

Page 53: ...led the following anti static precautions are strictly adhered to Wear an anti static wristband Wearing a simple anti static wristband can help to prevent ESD from damaging any electrical component Self grounding Before handling any electrical component touch any grounded conducting material During the time the electrical component is handled frequently touch any conducting materials that are conn...

Page 54: ... and electronic products carrying the mark left must be disposed of separately from normal household waste This includes monitors and electrical accessories such as signal cables or power cords When you need to dispose of your display products please follow the guidance of your local authority or ask the shop where you purchased the product The mark on electrical and electronic products only appli...

Page 55: ...nly be cleaned using a product specifically designed for the purpose In such case the product will be explicitly mentioned in the cleaning tips Below is a list of items to use when cleaning the IOVU 210AD RK39 Cloth Although paper towels or tissues can be used a soft clean piece of cloth is recommended when cleaning the IOVU 210AD RK39 Water or rubbing alcohol A cloth moistened with water or rubbi...

Page 56: ...IOVU 210AD RK39 Panel PC Page 48 Appendix C C Hazardous Materials Disclosure ...

Page 57: ...nd lamps These components will be separately marked Please refer to below table Part Name Toxic or Hazardous Substances and Elements Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium CR VI Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers PBDE Housing O O O O O O Display O O O O O O Printed Circuit Board O O O O O O Metal Fasteners O O O O O O Cable Assembly O O O O O O Fan Assembly O O ...

Page 58: ...像是电池或灯管 这些元 件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 O O O O O O 显示 O O O O O O 印刷电路板 O O O O O O 金属螺帽 O O O O O O 电缆组装 O O O O O O 风扇组装 O O O O O O 电力供应组装 O O O O O O 电池 O O O O O O O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 现由 GB T 26572 2011 取代 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 现由 GB T 26572 2011 取代 标准规定的限量要求 ...