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Maintenance 

VioGate has been specially designed to run on 24 hours, 7 days a week and to be 
ready at all times. It is also robust to protect against system crashes caused by power 
loss. This section provides a general maintenance overview. 
 

Shutdown/Restart the Server 

To shutdown/restart the server, please open the administration web page and go to 
System Tools – Restart. Follow the instructions to restart or shutdown the system. 
 

Reset the Administrator Password & Network Settings 

If you accidentally forget the administrator password, you will not be able to perform 
any administration work on VioGate. Under this condition, you can reset the 
administrator password and network configuration to the factory default. 

1.

 

Use the tip of a ball point pen and depress the configuration reset switch located 
on the front of VioGate. Hold it for about 5 seconds until the beep. 

2.

 

The network configuration will be reset, and you may need to re-configure some 
or all of the network settings. 

3.

 

Use a web browser to connect to VioGate. Enter the System Administration and 
enter the following login name and password. 

Login:   Administrator 
Password: admin 

You can then perform system administration. 

Note

:  If the configuration reset switch is disabled in the 

System Tools · Hardware 

page, you are no longer able to use this function. Please remember your 
administrator password. 

 

Update the System 

Enter the System Administration page by a web browser, and have the system updated 
in the System Tools – System Update page.  Before updating the system, please 
make sure that the image file that you are about to update is the correct version and 
read through the instruction carefully. 
 

Restore the Configurations 

To restore the configurations to the factory default, please use a web browser to 

Summary of Contents for VioGate

Page 1: ...rence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used according to the instructions may cause harmful interference to r...

Page 2: ...veillance cameras Support Dome PTZ camera Retaining up to 30 seconds of digital images before the alarm is triggered Support 1 16x to 16x playback speed Support Multicast Mode Use IE version 5 0 or ab...

Page 3: ...itch Keyboard Mouse GPIO Connector Video Input Connector Power Connector Configuration Reset Switch Network Indicator Power Indicator VGA Port RJ 45 Network RS 232 Port Rs 422 485 Port Power Switch Ke...

Page 4: ...trator Account Name administrator Administrator Account Password admin Note Before you modify any of the network settings please press down on the configuration reset switch Use a sharp object to pres...

Page 5: ...d Please enter the default username and password User Name administrator Password admin Notice If you wish to connect to the VioGate server remotely via Internet your VioGate server needs to have a pu...

Page 6: ...6 6 Enter the TCP IP networking setting...

Page 7: ...computer 3 Please click on the setting icon located on the left of the screen Within the setup page choose the Network Settings and select the Use broadband connection to the Internet PPPoE option and...

Page 8: ...nter the Monitoring Page Users can use the following 2 ways to connect to your VioGate server s monitoring page 1 Start the web browser if you know the IP address of the VioGate server please enter th...

Page 9: ...y correctly you can attempt to refresh the page after shutting down your anti virus software Options Display Mode You can select the desired display mode for the monitoring page please use the functio...

Page 10: ...ndow will display an error message possible messages are listed below z Connecting If Multicast is enabled it may take longer to establish a connection z Connection Failure Please make sure that the n...

Page 11: ...ct the video files to playback Select files stored on the remote storage device according the time Select files recorded due to the triggering of certain events Select files stored on the local person...

Page 12: ...12 Play Video Files While you are using the video playback function to playback the video files you can use the following controls z Play z Stop z Frame by Frame z Select playback rate...

Page 13: ...ng 2 methods 1 Start the web browser if you know the VioGate server s IP address please enter the IP address in the location field and press the Enter key 2 Run the included VioGate Finder utility pro...

Page 14: ...logged in to the server please click on the located on the left hand side of the administration page to enter the quick configuration page Server Administration The Server Administration comprises th...

Page 15: ...owing List DDeny Connections from the Following List DUser Management DUsers DUser Privileges DCamera Settings DBasic Settings DAdvanced Video Settings DPTZ Camera Settings DRecording Settings DEnable...

Page 16: ...n setup some basic information about the system such as the server name date and time You can also verify the current software version in this page Server Name You have to choose a unique system name...

Page 17: ...ally DHCP Often used in conjunction with Cable Modem and corporate networks the system will obtain IP address and other TCP IP information automatically If your network supports Dynamic Host Configura...

Page 18: ...fer to appendix B After you ve registered a dynamic domain name and complete the setup your VioGate server will automatically update the dynamic IP address information with the service provider s serv...

Page 19: ...ns made by computers within the list The factory setting of the VioGate server is to Accept All Connections User Management Your VioGate server can provide services to any authorized user To effective...

Page 20: ...camera name z Adjust image resolution z Select image compression ration z Select image capturing rate You can perform the following addition image settings in the advance image setting page z Brightne...

Page 21: ...es The snapshot storage path is the path used by the snapshot functions to store snapshots Please enter these 2 paths in order to manage the 2 different files conveniently Note If you save the video f...

Page 22: ...Storage Path The recording storage path is the path used by the recording function to store video files The snapshot storage path is the path used by the snapshot functions to store snapshots Please e...

Page 23: ...ssociated with various alarms z Motion Detection z Video Input Loss z Network Failure z Hardware Failure z Storage Connection Failure z Storage Space Full z GPIO Input maximum of 4 GPIO devices Event...

Page 24: ...an also perform the restore operation using a previously backed up file or reset the system to its default factory setting Restart Shutdown Choose Restart to restart or shutdown the VioGate server If...

Page 25: ...VioGate Viewer to view the file content Installing VioGate Viewer Please launch the setup program on the included CD to install the VioGate Viewer after the installation is completed the installation...

Page 26: ...d on the bottom left of the window to play pause stop and skip the video files 3 Select the numbers located on the left hand side of the window to adjust the playback speed 4 Click on the right hand s...

Page 27: ...set switch located on the front of VioGate Hold it for about 5 seconds until the beep 2 The network configuration will be reset and you may need to re configure some or all of the network settings 3 U...

Page 28: ...28 connect to VioGate Go to the system Administration and restore the configurations in the System Tools Backup Restore page...

Page 29: ...omputers in an organization s network Usually is performed by a DHCP server FTP File Transfer Protocol This is a method of moving files from system to system using TCP IP with FTP application DHCP IP...

Page 30: ...NS Domain Name System Domain Name System identifies each computer as a network node on the Internet using an internet protocol address system to translate from domain name to IP numbers and vice versa...

Page 31: ...able to access your VioGate via this dynamic domain name When the ISP assigns a new WAN IP address VioGate will update the new address to the DynDNS server automatically Registration Procedure Please...

Page 32: ...to create a DDNS service account You will need to enter the same username and password in the Network Settings DDNS Service page of the Disk On line Server system administration Please verify your em...

Page 33: ...eated and a confirmation message has been sent to your mail address Please follow the instructions in the e mail to activate your account within 48 hours e When you have finished the process of confir...

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