4
Disposal Information
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE),
requires that old household electrical appliances must not be disposed of in normal unsorted
municipal waste. Old appliances must be collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact on human health and the
environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation,
that when you dispose of the appliance it must be separately collected. Consumers should contact their local
authority or retailer for information concerning the correct disposal of their old appliance
.
Guarantee Information
This product is guaranteed for a period of 2 years from the date of purchase
against mechanical and electrical defects.
The warranty does not cover consumable parts that require replacement under
normal use or accessories. This includes beaker, belts, and accessory
attachments.
1. If a fault develops within 28 days of purchase the item should be returned to
the place of purchase for exchange.
2. If the fault develops after 28 days and within 24 months of purchase please
contact our customer service department 01473 271 272 or write to us at the
address detailed below.
Please quote the model number which begins IG, the ‘Batch Number’ beginning
‘5’ and give details of the exact fault.
We will then decide whether to repair or replace the item. You will be required to return a copy of your proof
of purchase. Please retain your original.
If an item is replaced under guarantee within 2 years, the guarantee for the replacement item will be
calculated from the purchase date of the original.
Before calling the Customer Service number please ensure you have checked the
Troubleshooting guide.
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel:
01473 271 272
Fax:
01473 270 733
Email:
info@igenix.co.uk
Website:
www.igenix.co.uk
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original
