7
Problem
Possible Cause
Solution
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does not work.
mains wall socket.
2. Check fuse or breaker.
2. No electricity in the mains wall socket.
3. Check the timer is set
3. Timer is not set correctly
correctly.
The room is too
1. Thermostat is set too low or high.
1. Check the thermostat setting.
cold or too hot.
2. Draft from windows or door.
2. Block up any drafts with draft
excluders.
Troubleshooting
If you are having problems with your appliance, please use our troubleshooting guide below. If you are
unable to resolve the issue using the guide please call our Customer Service Department on 01473 271
272. Please have the model code, batch number and purchase information available.
Fuse Replacement (Class I)
This appliance must be earthed. Remove the central screw on the plug and
open the shell. Take out the fuse and replace with a new fuse of the same Amp.
Install the shell again and tighten the screws.
MAINS PLUG FUSE REPLACEMENT
DISPOSAL INFORMATION
The European Directive 2012/19/EU on Waste Electrical and
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electrical appliances must not be disposed of in normal unsorted
municipal waste.
Old appliances must be collected separately in order to optimise
the recovery and recycling of the materials they contain and reduce the impact
on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.