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Disclaimer
Updates to hardware components are made regularly. Therefore some of the instructions, specifications and pictures in this
documentation may differ slightly from your particular situation. All items described in this guide are for illustration purposes only
and may not apply to your particular situation. No legal right or entitlements may be obtained from the description made in this
manual.
View the range online at www.igenix.co.uk
This product is guaranteed for a period of 2 years from the date of purchase against mechanical
and electrical defects.
The warranty does not cover consumable parts that require replacement under normal use or
accessories. This includes filters, belts, and accessory attachments.
1. If a fault develops within 6 months of purchase it should be returned to the place of purchase
for exchange.
2. If the fault develops after 6 months and within 24 months of purchase please contact our
customer service department 01473 271 272 or write to us at the address detailed below.
Please quote the model number which begins IG, the ‘Batch Number’ beginning ‘5’ and give
details of the exact fault.
We will then decide whether to repair or replace the item. You will be required to return a copy of your proof of purchase. Please
retain your original.
If an item is replaced under guarantee within 2 years, the guarantee for the replacement item will be calculated from the
purchase date of the original.
Before calling the Customer Service number please ensure you have checked the
Troubleshooting guide.
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@Igenix_Products
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel:
01473 271 272
Fax:
01473 270 733
Email:
info@igenix.co.uk
Website:
www.igenix.co.uk
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original
