PRODUCT GUARANTEE
This product carries a 12 month guarantee. In the
unlikely event you experience any problems with
your Igenix product please call our Customer
Services Department on 01473 271 272.
TROUBLE SHOOTING
Problem
Possible Cause
Possible Solution
Both fan and
compressor are not
working.
No power to the unit.
Check the mains power supply.
Check the control dial is not set to
'OFF'.
Room temperature and
humidity may be too low.
The dehumidifier will not operate if
the room humidity is already below
the level set.
Not collecting water.
Air intake filter may be blocked
Clean the filter of any obstructions
Unit is making loud
noise.
Floor may be uneven
Re-position the unit on an even
stable surface.
The water take may not be
installed correctly.
Remove the tank and re-fit correctly.
Leaking from the unit.
Unit may have frozen.
Unplug the unit and allow the
temperature to rise.
SPECIFICATION
Model Number
IG9800
Voltage
220-240V ~ 50Hz
10 Litres per day (27°C 60% RH)
Moisture Removal
20 Litres per day (30°C 80% RH)
Power Input
340W
Operating Temperature
5°C - 32 °C
Dimensions (H x W x D)
610 x 390 x 274 mm
Weight
14.2 kg
Disposal Information
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your
local authority for recycling advice
Distributed by Pik-a-Pak Home Electrical
38 Bluestem Road, Ransomes Europark, Ipswich. IP3 9RR
Tel: 01473 271 272
