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10

TROUBLE SHOOTING GUIDE

If you experience difficulties with the appliance, please check the suggestions below before contacting 
customer services on 01473 271272:

Problem

Possible Cause

Possible Solution

Both fan and compressor 
are not working.

No power to the unit.

Check the mains power supply. 
Check the control panel is switched 
to “ON”.

Not collecting water.

Room temperature and 
humidity may be too low.

The dehumidifier will not operate if 
the room humidity is already below 
the level set.

Air intake filter may be 
blocked

Clean the filter of any obstructions

Unit is making loud noise.

Floor may be uneven

Re-position the unit on an even 
stable surface.

Leaking from the unit.

The water tank may not be 
installed correctly.

Remove the tank and re-fit 
correctly.

Unit may have frozen.

Unplug the unit and allow the 
temperature to rise.

End of Season Maintenance

•  Switch off unit and unplug from mains socket.
•  Empty and clean the water tank.
•  Clean the unit and the filters as per cleaning procedure above.
•  Cover the unit and keep it in a dry place.

Important: Depending on usage and the area in which it is being used, the following procedures are 

advised to be done more frequently:

1.   Ensuring the removable filter at the front is checked and cleaned, if required, or replaced, if damaged.
2.   Check the front air intake grill is also clear of dust and blockages.
3.   Making sure the float in the water collection tank moves freely and isn’t jammed or damaged.
4.   Inspecting the water collection tank for any dirt and clean if required.

Summary of Contents for IG9821

Page 1: ...tructions carefully before use and retain for future reference Before switching on your appliance always check for any damage which may have been caused in transit IG9821 Batch code 20 Litre Dehumidif...

Page 2: ...roperty When using electrical appliances basic safety precautions should always be followed Do not operate the unit with a damaged cord or plug after it malfunctions or has been dropped or damaged in...

Page 3: ...ectrical shocks do not immerse unit plug or cord in water or spray with liquids Never unplug the power cord without switching the unit off first by pressing the ON OFF button to off as this could dama...

Page 4: ...tion of gases solvent or other volatile organic compounds In very dusty environments in any domestic commercial or industrial environment where air composition is flammable Air always contains a certa...

Page 5: ...Filter AirVolume 195m h Refrigerant R134a 90g Noise Level 48dB A Net Weight 14 5Kg Product Dimensions mm H 550 x W 340 x D 210 APPLIANCE OVERVIEW Air Outlet Handle Air Inlet Water Tank Caster Wheels...

Page 6: ...prevent water dripping into the unit Note If you experience interference from other household appliances such as a television or Radio ensure you move the dehumidifier at least 70cm away Plug the appl...

Page 7: ...imer 24 Hour Programmable Timer can be used to switch on the unit after a desired period of time or can be used to switch off the unit after a desired period of time Note Timer can be selected between...

Page 8: ...odic defrost mode automatically and the indicator light will illuminate During defrost mode the dehumidifying function and air purification function may run intermittently this is normal Do not switch...

Page 9: ...ter contains excessive debris which is hard to dislodge you can remove the carbon filter from the filter bracket and wash the filter in warm soapy water using a neutral detergent rinse well with clean...

Page 10: ...king from the unit The water tank may not be installed correctly Remove the tank and re fit correctly Unit may have frozen Unplug the unit and allow the temperature to rise End of Season Maintenance S...

Page 11: ...human health and the environment The crossed out wheeled bin symbol on the product reminds you of your obligation that when you dispose of the appliance it must be separately collected Consumers shoul...

Page 12: ...over accessories or consumable parts that require replacement under normal use This includes shelving dials filters belts and trays etc In the unlikely event of a breakdown please refer to the Trouble...

Page 13: ...ble on our website www igenix co uk To register your product please complete all sections of the form below and return to us at the following address lgenix 38 Bluestem Road Ransomes Europark Ipswich...

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Page 16: ...claimer Igenix operate a policy of continual improvement and development We therefore reserve the right to change alter the specification and appearance of our appliances without prior notice All diag...

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