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27

Managing Access in App

PIN Type

Use PIN within*

One-Time PIN

24 hrs of generation

Permanent PIN

24hrs of generation

Duration PIN

24hrs from the start time

Recurring PIN

24hrs from the start time

PIN codes can be generated on the app under

 [Access]

, create 

[+Access] 

and choose either 

One-Time, Permanent, Duration PIN or Recurring PIN. 

Pin codes will expire if it’s not use within its activation period. Refer to the table below. 

Creating PIN codes

2

Bluetooth Guest Key

Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests 

to unlock the igloohome smart lock via Bluetooth. 

There are 3 steps to using a Shared Bluetooth Key

1.

Under 

[Access]

, create 

[+Access]

 and choose 

[Bluetooth Key]

 under

[Access Type]

. Proceed to share the key after it is created.

2. 

Guest receives the Bluetooth Key by one of these methods:

• Clicking the URL given and follow the instructions.

• Claiming Bluetooth Key under 

[Configuration]

.

3. 

Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section

whenever he/she is within range of the lock.

Notes: 

• 

The owner can revoke the Bluetooth Key in App.

• 

Bluetooth Key must be accepted within 1 hour generation before it expires.

Note: Duration PIN code end times can be customised within a 28-day timeframe. 

Past this timeframe, the end time will automatically be configured to the start time.

Summary of Contents for RG1

Page 1: ...1 Version 0 1 07 21 Installers User guide Glass Door Lock RG1 ...

Page 2: ...nual Please refer to our website igloohome co support for the latest version of the manual Welcome This guide will get you up and running with yourigloohome Glass DoorLock In the meantime you should follow igloohome on Facebook and Youtube VisitourYoutube Like us on Facebook ...

Page 3: ... 9 Installation Instructions Double Glass Doors 10 Single Glass Doors 13 User Guide Lock Anatomy 16 Features 17 Unlocking from the Outside 19 Unlocking from the Inside 21 Locking from the Outside 23 Locking from the Inside 25 App Onboarding 26 Managing Access in App 27 Lock Behaviour 29 9V Jumpstart 31 Audio and LED Indications 32 Troubleshooting 33 ...

Page 4: ...4 What s Included LockAssembly Clip On Striker AAAlkaline Batteries x4 RFID Tags x2 Drill Sheet RFID Stickers x2 Smart Module Magnet Sensor ...

Page 5: ... Material ABS PC Al Zn Weight Net 1 3kg Gross 1 6kg Unlock Mechanism Bluetooth PIN code RFID Tags Stickers Front Back Side 171mm 190mm 77mm 47mm 20mm 47mm 22mm 66mm 43mm 171mm DO NOT USE Heavy Duty Eveready GP or rechargeable batteries Please note that using recommended battery brands such as Panasonic Duracell or Energizer will improve the performance and lifespan of the lock 77mm 47mm 66mm 43mm ...

Page 6: ... Glass Door Lock is designed to fit 12mm swinging glass doors only Do ensure that there is sufficient clearance on your glass door for lock unit and clip on striker 20mm 47mm 77mm DoorThickness InstallationGuide Requirements a c d Clearance a c d b 190mm b ...

Page 7: ...tall Smart Module 1 Unfasten the screws of the indoor unit and remove the housing 2 Snap the Smart Module into position and connect the cable 3 Assemble back the housing and fasten with the screws Snap the Smart Module Connect the Cable ...

Page 8: ...tation Hinge is on your right Hinge Outside Clip On Striker Hinge is on your left Outside Hinge Clip On Striker The keypad will be orientated automatically depending on how the lock is positioned during installation Note After a period of use the keypad orientation will become fixed To reset this simply remove and reinstall the batteries ...

Page 9: ...eries Put back the battery cover and tighten the screw Using your fingers loosen the screw on the battery cover and remove the battery cover Install or replace with 4 new AA alkaline batteries Twist to loosen screw Battery Cover ...

Page 10: ...ass doors in place This must remain locked to use the lock Use a wet wipe wet cloth to wipe the area of the glass door where the glass door lock will be installed on Double Glass Doors If this is not done the lock will not secure the glass doors properly ...

Page 11: ...11 Assembling the Lock Assemble the lock assembly onto one of the glass door by pushing it into place fully Ensure the lock assembly is snugly in place ...

Page 12: ...12 On the other glass panel assemble the clip on striker by pushing it into place fully Ensure that it is installed at the correct height with respect to the lock assembly Assembling the Clip on Striker ...

Page 13: ...13 Installation Instructions Single Glass Doors Assemble the lock assembly onto the glass door by pushing it into place fully Ensure the lock assembly is snugly in place Assembling the Lock ...

Page 14: ...the provided drill sheet to drill out the required holes to depths of 20mm Door frame Depth Width 20mm Note If you are installing the Glass Door Lock with the Smart Module on the bottom of the unit left hand installation please flip the drill sheet upside down as well with magnet hole at the top ...

Page 15: ...15 Ensure Glass Door Lock s auto relock is working when the glass door is closed and that the locking and unlocking is smooth and unobstructed 4 ...

Page 16: ...16 Front BackAssembly Touch Screen Keypad Unlock 9V Jumpstart Clear Multi Function Button Low Battery Indicator Battery Cover User Guide Lock Anatomy LED Indicator Thumbturn Smart Module RFID Reader ...

Page 17: ...ooth Master Key The igloohome Glass Door Lock unlocks with Bluetooth via the app Master PIN Code The igloohome Glass Door Lock unlocks with a permanent Master PIN Code User PIN Code The igloohome mobile app can generate multiple types of User Pin codes e g One Time Permanent Duration PIN Bluetooth Unlock Low Battery Alert An intuitive audio and LED visual alert will prompt you to change the batter...

Page 18: ...dest Others Quiet Unlock Mute audio indicators while unlocking the door to prevent disturbances Security Alarms Passage Mode Activate Passage mode via the Multi Function Button or turning auto relock off via Bluetooth Masking Security Code Enter random digits before your PIN Code to reduce risk of intruders checking fingerprints TamperAlarm The lock will sound an alarm if it is being pried from th...

Page 19: ...t ascending tones once unlocked Unlocking from the Outside a b Bluetooth PIN Code 1 Press any button on the keypad to wake device up 2 Key in a valid PIN code with or without masking pins followed by the Unlock Icon 3 The status indicator will flash green twice with 4 short ascending tones once unlocked Glass Door Lock Home ...

Page 20: ...20 c RFID 1 Hold the registered card and move it closer towards the RFID icon on the Glass Door Lock 2 The status indicator will flash green twice with 4 short ascending tone once unlocked ...

Page 21: ...21 Unlocking from the Inside Multi Function Button a Press the Multi Function Button to Unlock ...

Page 22: ...22 Bluetooth Unlock 1 Open your igloohome app 2 Tap on the Bluetooth Unlock button 3 The status indicator will flash green twice with 4 short ascending tones once unlocked b Glass Door Lock Home ...

Page 23: ...losed User can configure the delay or deactivate relock if they prefer to Note Function will only work when Sensor is installed Even if auto relock is disabled as a security feature the Glass Door Lock will still lock after 30s if it is unlocked using the multi function button BT unlock and door is not opened ...

Page 24: ...24 Manual Relock b Press and hold the Unlock icon on the bottom right of the keypad for 2 seconds until the status indicator will show green with a long beep Note Used when Auto Relock is Off ...

Page 25: ...de Multi Function Button a In the case that auto relock function is disabled or does not work after closing the door user can alternatively press the Multi Function Button to manually lock the Glass Door Lock from the inside b ...

Page 26: ...t and login Register as a Lock User 2 Pairing 3 4 Setting Master PIN code a Select Add new igloohome lock Note For existing users with other paired locks go to Configuration select Add Locks and follow the instructions Before proceeding turn on your Bluetooth and ensure that you are within Bluetooth range of the lock Go to Access and customize your Master PIN by editing it ...

Page 27: ...the igloohome smart lock via Bluetooth There are 3 steps to using a Shared Bluetooth Key 1 Under Access create Access and choose Bluetooth Key under Access Type Proceed to share the key after it is created 2 Guest receives the Bluetooth Key by one of these methods Clicking the URL given and follow the instructions Claiming Bluetooth Key under Configuration 3 Guest can now use the Bluetooth Key und...

Page 28: ...ct Access followed by Keycard 2 Wait until the confirmation of the lock by an audio indicator long beep 3 Tap key card s on the lock to add and then rename the key card s on the App right away 4 Follow instructions on the app and select Done to complete the process ...

Page 29: ...be triggered Note Bluetooth multi function button and any other unlocking methods aside from the one locked out can be used to unlock in this mode 5 consecutive invalid PIN orRFID attempts by default Configurable via Bluetooth Security Lockout After1 5 10 Minutes or Any otherunlocking methods If keypad is disabled single flash when keypad is triggered If RFID is disabled RFID reader will not read ...

Page 30: ...activating auto relock It can be activated when the Glass Door Lock is unlocked Method 1 Turn off auto relock under lock settings via Bluetooth Method 2 Holding on to the Multi Function Button 2 3 Holding on to the Multi Function Button until 3 short ascending beeps are heard Keypad Disabled Mode Passage Mode Holding on to the Multi Function Button until 3 short descending beeps are heard or Any o...

Page 31: ... will hear a series of beeps and the keypad will light up 2 While holding the 9V battery to the jumpstart key in your PIN code on the keypad followed by the Unlock icon 9V Please ensure terminals of the 9V battery are in contact with the Jump Start contact points of the lock for 2 seconds to activate your Glass Door Lock 9V 9V ...

Page 32: ...st tones Actions Indications ObstructionAlarm Keypad Disabled ModeActivated Keypad Disabled Mode Deactivated Keypad Security LockoutAlarm Keypad Security Lockout Deactivated Low BatteryAlert 6 sets of4 short beeps Ascending 3 fast tones Ascending 3 fast tones Low high siren for30 60 90 seconds 2 long beeps Descending 3 fast tones when keypad is woken up and breathing Red LED TamperAlarm Hard Reset...

Page 33: ...et of batteries Bluetooth Key is not working Make sure that the generated PIN codes are activated within the given hours Do a Bluetooth Unlock to refresh the app PIN codes may have been customised or expired Generated PIN codes do not work Check if the Glass Door Lock is in privacy passage mode or security lockout mode Check that your lock is not muted Keypad lights up on touch only The Glass Door...

Page 34: ...r installation Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception whichcanbe determinedbyturningtheequipmentoffandon theuserisencouragedtotrytocorrecttheinterferenceby oneormoreofthefollowingmeasures Reorientorrelocatethereceivingantenna Increasetheseparationbetweentheequipmentandreceiver Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected C...

Page 35: ...34 For enquiries go to igloohome co support ...

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