Igloohome Smart Mortise 2, Installer/User Manual

Page 1: ...1 Installers User guide Mortise 2 Version 0 1 09 19 IGM3 ...

Page 2: ...manual Please refer to our website igloohome co support for the latest version of the manual Welcome This guide will get you up and running with your igloohome Mortise 2 In the meantime you should follow igloohome on Facebook and Youtube VisitourYoutube Like us on Facebook ...

Page 3: ...ements 6 Installation Type 7 Prepare the door 8 Installation Instructions 10 User Guide Lock Anatomy 13 Features 15 Unlocking 16 Locking 17 App Onboarding 18 Managing Access in App 19 9V Jumpstart 20 Lock Behaviour 21 Airbnb Connect 23 Audio and LED Indications 24 Troubleshoot 25 ...

Page 4: ...4 What s Included Front Assembly BackAssembly Back Plate Mortise Assembly Mortise Shaft Pin Strike Plate AA Batteries x4 Key Cards x2 Screws Drill Sheet Key Stickers x2 5 Emergency Keys ...

Page 5: ...loy ABS Weight Net 1 97kg Gross 2 46kg Unlock Mechanism Bluetooth PIN code Key cards Key Stickers Open Close Button Handle Thumbturn Physical Keys Front 300mm 11 8 Back 80mm 3 14 300mm 11 8 80mm 3 14 Side 65mm 2 55 72mm 2 83 DO NOT USE Heavy Duty Eveready GP or rechargeable batteries Duracell Energizer alkaline batteries recommended Please note that using better batteries will improve the performa...

Page 6: ...ickness 190mm 7 48 with handle 40mm 60mm 1 57 2 36 305 mm 12 00 70mm 2 75 10 mm 0 39 Mortise Assembly Length Dead bolt Latch bolt 120mm including 10mm forthe wire Cable InstallationGuide Requirements 10 mm 0 39 4 72 0 39 ...

Page 7: ...ess 40 45mm 1 57 1 77 For doors with thickness 45 50mm 1 77 1 96 For doors with thickness 50 60mm 1 96 2 36 Set the toggle to RH for right hand installation Right Hand Installation Set the toggle to LH for left hand installation Hinge is on your left Hinge is on your right Left Hand Installation Hinge Outside Outside Hinge ...

Page 8: ...nks to your door pictures to support igloohome co Preparing the Door Items needed Recommended Door and door frame material Wood Recommended Gap between door and door frame 3mm 0 01 Drill 32mm 1 25 Hole Saw 70mm 2 75 Hole Saw 20mm 0 78 Spade Bit 2 Phillips Screw Driver 20mm 0 78 Chisel Hammer 135mm Drill Sheet ...

Page 9: ...rk the center of the holes and then drill for accuracy Drilling Door Make sure this is aligned to the centre of door edge Dooredge Fold here before drilling holes for side Dooredge 120mm 4 72 Chiselling Depth Width 2 3mm 0 0079 0 01 ...

Page 10: ...e position of the door handle and pull until it clicks In case you have positioned the door handle wrongly release the handle catch that can be found behind the front back lock assembly Releasing of Catch Front Assembly Back of Front Assembly ...

Page 11: ...11 Install Mortise Flat side of the latch faces in Inside Install Outer Body Screws 12mm 0 47 Mortise Pin Mortise Shaft ...

Page 12: ...trike Install Inner Body Screws 06mm 0 23 20mm 0 78 30mm 1 18 40mm 1 57 Mortise Cable Outer Body Cable Chip is attached to the back assembly Installation Confirmation 1 Insert batteries then the buzzer will sound 2 Lock the door by pressing and holding 3 Unlock the door with 1234567890 Screws 12mm 0 47 ...

Page 13: ...13 Outer Body Touch Screen Keypad Key Card Reader Unlock Clear 9V Jumpstart Emergency Keyhole Battery Cover Thumbturn Handle User Guide Lock Anatomy ...

Page 14: ...th guests Battery Emergency Jump Start If battery power is drained an external 9 Volt battery can be used to provide emergency power The 2 contact points of the battery must be aligned with the 2 contact points on the Mortise Low Battery Indicator When battery power is low i e below 20 a red low battery indication will flash when you tap the keypad The battery level will also be updated on the app...

Page 15: ...real time and PIN code access logs are updated when the owner uses a bluetooth key or update logs Fire Detection Alarm When the sensor on the inside of the door detects a temperature between 50 C 70 C for a sustained period of time the door will unlock automatically with a loud alarm sound to allow you to exit To disable fire detection alarm remove one battery Obstruction Alarm Will keep ringing w...

Page 16: ... Sticker Tap your key cards on the reader Open Close Button Press Open Close Button at the back of the lock Physical Key Use the physical key to unlock the door Legend PIN Code Decoy PIN Code Key Card Key Sticker Physical Key Thumbturn Handle Handle Turn handle to unlock Thumbturn Use thumbturn at the back of lock Bluetooth Basic Unlock Bluetooth Guest Key igloohome App igloohome App Logs Settings...

Page 17: ...ress Open Close Button at the back of the lock Physical Key Use the physical key to lock the door Legend Unlock Key Press and hold Unlock Sensor Re Lock Refer to Lock Tutorial Step 8 Thumbturn Use thumbturn at the back of lock Sensor Timer Re Lock Unlock Key Card Unlock Thumbturn Physical Key ...

Page 18: ...N code a Select Add new igloohome lock Note For existing users with other paired locks go to Configuration select Add Locks and follow the instructions Before proceeding turn on your Bluetooth and ensure that you are within Bluetooth range of the lock Go to Access and customize your Master PIN by editing it In the factory mode before pairing the PIN to unlock is 1234567890 ...

Page 19: ... receives the Bluetooth Key by one of these methods Clicking the URL given and follow the instructions Scanning the QR code under Visits 3 Guest can now use the Bluetooth Key under Visits whenever he is within range of the lock Notes The owner can revoke the Bluetooth Key in App Bluetooth Key must be accepted within 1 hour generation before it expires 4 Resetting PIN codes Ensure that Bluetooth is...

Page 20: ...ou will hear a series of beeps and the keypad will light up 2 While holding the 9V battery to the jumpstart key in your PIN code on the keypad followed by the Unlock icon 9V 9V 9V Please ensure terminals of the 9V battery are in contact with the Jump Start contact points of the lock for 2 seconds to activate your Mortise ...

Page 21: ...th Unlock can be used to unlock in this mode 1stTime 2ndTime 3rd and ConsecutiveTime 30 Sec 60 Sec 90 Sec 1 Min 5 Min 10 Min Triggered SecurityAlarm KeypadLockout 5 consecutive PIN Code attempts bydefault Configurablevia Bluetooth Keypad Security Lockout After1 5 10 Minutes or Anyotherunlocking methods Single flash when keypad is triggered Please refer to table below Triggered by Disable By Behavi...

Page 22: ...Mode enables you to have easy access during high human traffic flow by deactivating auto relock Method 1 Turn off auto relock under lock settings via Bluetooth Method 2 Holding on to the Multi Function Button 2 3 Holding ontothe Multi Function Button until a long beep is heard Keypad Disabled Mode Passage Mode Holding ontothe Multi Function Button until 2 quick beeps are heard or Anyotherunlocking...

Page 23: ...isting to view or edit its details Notes If the access mail has not been sent changing your check in check out time via the app modifies the start and end time of the PIN codes to be shared with your guest If the access mail has been sent changing these details will only affect the next reservation Changing these details on the igloohome app does not update the check in check out time on the listi...

Page 24: ...Alert FireAlarm TamperAlarm Hard Reset Unpair Pairing Unlock iconflashes Blue 4fastascendingtones and Open flashes green afterunlocked 1 long beep and Close flashes red afterlocked 4 shortbeeps 4 descendingtones 6 sets of4 shortbeeps 3 ascendingtones 3 descendingtones Low high sirenfor30 60 90 seconds 2 long beeps 3fastdescendingtones when keypad iswoken up 4 continuous ascendingtones Continuous l...

Page 25: ...ll four batteries Changing Batteries Do a Bluetooth unlock to refresh the battery level on the app Battery level shown in the app may not be accurate Use Alkaline batteries only Do not use Heavy Duty Eveready GP or rechargeable batteries Lock is not working when battery level is not 100 Restart the Bluetooth and internet connection on your mobile device Check on the timezone of the home listing ag...

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Page 27: ...26 For enquiries go to igloohome co support ...