– 62 –
Troubleshooting
Problems
Accessing
the
Management
Interface
Table
5:
Troubleshooting
Chart
Cannot
connect
using
Telnet,
web
browser,
or
SNMP
software
◆
Be
sure
the
AP
is
powered
up.
◆
Check
network
cabling
between
the
management
station
and
the
AP.
◆
Check
that
you
have
a
valid
network
connection
to
the
AP
and
that
intermediate
switch
ports
have
not
been
disabled.
◆
Be
sure
you
have
configured
the
AP
with
a
valid
IP
address,
subnet
mask
and
default
gateway.
◆
Be
sure
the
management
station
has
an
IP
address
in
the
same
subnet
as
the
AP’s
IP.
◆
If
you
are
trying
to
connect
to
the
AP
using
a
tagged
VLAN
group,
your
management
station,
and
the
ports
connecting
intermediate
switches
in
the
network,
must
be
configured
with
the
appropriate
tag.
◆
If
you
cannot
connect
using
Telnet,
you
may
have
exceeded
the
maximum
number
of
concurrent
Telnet/SSH
sessions
permitted.
Try
connecting
again
at
a
later
time.
Forgot
or
lost
the
password
◆
Reset
the
AP
to
factory
defaults
using
its
Reset
button.
Using
System
Logs
If
a
fault
does
occur,
refer
to
the
Quick
Start
Guide
to
ensure
that
the
problem
you
encountered
is
actually
caused
by
the
AP.
If
the
problem
appears
to
be
caused
by
the
AP,
follow
these
steps:
1.
Enable
SNMP
in
the
System
>
Servcies
menu.
2.
Enable
SNMP
access
from
the
WAN
when
connecting
from
a
remote
location.
3.
Repeat
the
sequence
of
commands
or
other
actions
that
lead
up
to
the
error.
4.
Make
a
list
of
the
commands
or
circumstances
that
led
to
the
fault.
Also
make
a
list
of
any
error
messages
displayed.
5.
Record
all
relevant
system
settings.
Symptom
Action
A
Summary of Contents for SkyFire AC1200
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Page 56: ...64...