User’s Guide for Modem Charging Cradle PS6PMCM
8
Chapter 2 – Product/Technical Support
Product Support
We are committed to providing our customers with first-class customer
service and technical support. You can receive product support in a
variety of ways:
North America Product Support
Mobility Electronics
9918 Via Pasar
San Diego, CA 92126
Phone:
(858) 880-2225
Fax:
(858) 530-2733
E-mail:
handheldsolutions@mobl.com
Web:
www.mobilityelectronics.com
Technical Support
For additional information, please refer to the documentation that came
with the
Palm Tungsten E2
. If you need additional assistance, you can
contact technical support via e-mail at:
handheld_connectivity@mobl.com
or directly by phone at (858) 880-2225 and follow the voice prompts to
our Technical Support personnel.
Before calling us, please have the following information ready:
•
Your name, email address, and phone number
•
Your Modem Charging Cradle’s model number
•
Your Modem Charging Cradle’s serial number
NOTE
The Modem Charging Cradle serial number can be
found on the product label on the underside of the
cradle.
•
The handheld’s make and model (e.g., Palm Tungsten E2)
•
Your computer’s make, model, and operating system
•
A detailed problem description
