iGREEN
GENESIS Tab-3
GREEN Planet Co. www.igreen-co.com
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If the product once fell off or its shell has been destroyed.
If the product has apparent damages.
9)
For the usage and storage temperature of this product, please refer to the product specification in annex
A. If the product is not used and stored within the defined temperature scope, it may lead to permanent
damages on the product.
10)
Please don’t use the power adaptor where it’s near to water or other liquids. Please don’t splash liquid to
the power adaptor.
Note:
All the photos & diagrams in this manual are schematic diagrams and can only be used for reference. The
actual use should be based on the object.
5. 0 Fault analysis and elimination
In this chapter, you will learn how to solve general problem on hardware.
Your Tablet PC must pass a Tablet PC test and conform to the system specification before being delivered.
However, incorrect operation or negligence during the conveyance process will lead to the occurrence of
problems.
This chapter will provide reference and identification information for general problems on hardware and
software you may encounter.
In case of any problem, you can firstly try to eliminate it according to the description in this chapter. If the
cases of error continue to emerge, consult your distributors for service information.
5.1 Problem on sound
1)
Without sound
press the volume mode "+" key so as to adjust to increase the volume.
most of the problems on sound are related to software .If your Tablet PC has a normal sound
previously, the reason may be that the software setup is incorrect.
5.2 Problems on monitor
1)
Black screen in case of system booting
Please make sure that the Tablet PC is not in [hibernation] or [sleeping] mode. Under these modes, the
monitor will be shut off so as to conserve energy sources.
2)
Screen flashing
When you start or shut the Tablet PC, the screen will flash for several times. This is a normal phenomenon.
3)
Damaged point of screen
Due to the restriction of LCD manufacturing process, some image points cannot normally display a certain
colors on LCD (i,e the generally-called damaged point). This is normal phenomenon. You can feel assured.
For details, please refer to GB/T9813-2000.
