IGT Cobalt 27, Service Manual

Page 1: ...Cobalt 27 Service Manual 90 200028 01 Georgia Cobalt March 2020 Technology Training Support Services 10 Memorial Boulevard Providence RI 02903 USA...

Page 2: ...OSS OF USE REVENUE OR PROFITS Hardware Warning The following servicing instructions and or information is for use by QUALIFIED PERSONNEL ONLY Systems Trademark and Copyright Information 2020 IGT All r...

Page 3: ...Operational Instructions and Features 17 Security 17 Opening the Main Door 18 Opening the Lower Door 19 Opening the Cash Box Door 20 Accessing the Brain Box Secure USB Port 20 Door Monitoring 21 Inter...

Page 4: ...connect Board 61 Card Reader 63 Bill Validator Theory of Operation 65 UBA Bill Validator 65 UBA Bill Validator Components 66 UBA Bill Validator Connectors Sensors 67 UBA Bill Validator Removal 68 UBA...

Page 5: ...CFInit 85 Appendix A Stand Mounting 87 Cobalt 27 5...

Page 6: ...6 Cobalt 27...

Page 7: ...either AC or DC voltage take care not to touch the wires or circuitry to each other or any other point of contact including yourself Use only approved test equipment that is in good working condition...

Page 8: ...ard to the product or technician l Instructions to reduce the chance of injury l Results of not following the safety message instructions Indicates that potential injury to the product or technician i...

Page 9: ...nce practices This section describes the technical aspects of the Cobalt EGM including an overview of all of its major components Topics include l Cobalt Features on page 10 l Specifications on page 1...

Page 10: ...Features l Dual displays 27 l Intelligent cabinet lighting l Player Panel configuration s o Mechanical Button Panel with 5 buttons l Topper optional l Hard Meters l Cashless System Components optiona...

Page 11: ...4 Amps 290 Watts 230 VAC 50 60 Hz 1 2 Amps 288 Watts Circuit breaker 10 0A 115 V 230 V Heat flux use for cooling requirements 990 BTU hr 120 VAC 980 BTU hr 230 VAC Physical Specifications Each machin...

Page 12: ...Chapter 1 Cobalt Overview Dimensions Figure 1 2 Dimensions 12 Cobalt 27...

Page 13: ...Chapter 1 Cobalt Overview Dimensions with Topper Figure 1 3 Dimensions with Topper Cobalt 27 13...

Page 14: ...Chapter 1 Cobalt Overview Dimensions with Doors Open Figure 1 4 Dimensions with Doors Open 14 Cobalt 27...

Page 15: ...abinet Components Figure 1 5 Cobalt External Components Label Description Label Description 1 Top Display 6 Stand 2 Main Display with Touchscreen 7 Cabinet Lighting 3 Player Panel 8 Attendant Key Rese...

Page 16: ...anel on page 45 Figure 1 6 Static Button Panel Label Description 1 Speakers 2 Optional Cashless Components SMIB Module Card Reader 3 USB Charging Port 4 Printer Bezel 5 Cashout Button 6 Service Button...

Page 17: ...nt activities such as ticket fills jam clears repairs troubleshooting etc Access to the logic and cabinet controller area requires access through the main door l The Lower Door enables access to the c...

Page 18: ...lied downward rather than outward towards the operator 1 Set the Main Door lock to the unlocked position 2 Move the Main Door latch to the left Figure 1 8 Main Door Latch and Lock 3 While holding the...

Page 19: ...unlocked position Figure 1 10 Lower Door Lock 2 Open the Lower Door to the left Figure 1 11 Lower Door Open The Lower Door can also be opened while the Main Door is open Pull the latch upwards and op...

Page 20: ...ked position Figure 1 13 Cash Box Door Lock 3 Open the Cash Box Door downwards Users can now remove the Cash Can Accessing the Brain Box Secure USB Port 1 Open the Main Door 2 Set the Brain Box Cover...

Page 21: ...ed to detect when a door has been opened even while the EGM is powered down Figure 1 15 Monitoring Switches Label Description 1 Brain Box Switch 2 Main Door Switch 3 Cash Box Door Switch Cash Box Pres...

Page 22: ...n 3 Cabinet Controller Board 4 Brain Box 5 Brain Box Air Duct 6 Printer 7 Power Switch 8 Bill Validator 9 Bass Speaker 10 Power Supply Shroud Air Duct 11 Cash Box 12 AC Box 13 Internal Hard Meters Loc...

Page 23: ...o Fledging Board on page 55 for more information Figure 1 17 Mutha Goose System Fledging Board Cashless System Hardware The C Lite Interconnect Board is used for Cashless System configurations Refer t...

Page 24: ...ructions to mount the cabinet on the stand refer to Stand Mounting on page 87 1 Locate the AC power cord and route the power cord through the cable access plate and connect to a dedicated AC receptacl...

Page 25: ...hapter 1 Cobalt Overview Cobalt Access Levels Figure 1 20 Access Levels Cobalt Number Description 1 Level 1 Attendant Audit Access Key 2 Level 2 Technician Access Test Switch on Brain Box Cobalt 27 25...

Page 26: ...26 Cobalt 27 Chapter 1 Cobalt Overview...

Page 27: ...es removal connectivity and operational instructions Topics include l LCDs l AC Box l Power Supply l Brain Box l Cabinet Controller Board l Audio Amplifier Board l Player Panel l Cabinet Lighting l Ai...

Page 28: ...obalt EGM is equipped with two high definition LCD displays Indirect lighting elements surround the displays Figure 2 1 LCD Displays Label Description 1 Top LCD display 2 Main LCD display with Touchsc...

Page 29: ...eo through the DP Display Port cable from the Brain Box Figure 2 2 Main LCD Display Connectors Label Description 1 OSD 2 Display Port 3 USB B 4 Power 5 LED Lighting Connection Main LCD Display Touchsc...

Page 30: ...reen Display OSD The LCD Settings have been calibrated at the factory IGT does not recommend changing these settings The display picture can be adjusted via the OSD control board on the back of the di...

Page 31: ...r off the cabinet 2 Disconnect the USB B Display Port Power In and LED connections 3 Remove the four gold screws the display is still held in place by four white buttons 4 Close the main door Slide th...

Page 32: ...e power connector 100 240VAC 0 5A 120W Max 3 Power Inlet Connector for the terminal s AC power cord 4 10A Circuit Breaker AC Box Removal Always observe proper ESD precautions and use an ESD wrist stra...

Page 33: ...icing The terminal has one 1 750watt power supply to provide power for the machine s DC powered components Features l Connection to Brain Box and Cabinet Controller board l Auto switching 120 240 VAC...

Page 34: ...4 Disconnect J1 J2 at the cabinet controller board Figure 2 9 Power Supply Connections to Cabinet Controller Board 5 Remove the wiring from the harness guides and remove zip ties if any 6 Disconnect...

Page 35: ...Chapter 2 Hardware 8 Remove the shroud ducting on the power supply no fasteners are used Figure 2 11 Power Supply Shroud Cobalt 27 35...

Page 36: ...ideo interfaces o AMD E9260 PCIe GPU video card with four mDP video interfaces available onboard mDP will be disabled l Two 1Gb Ethernet Ports l Dedicated on board Authentication Processor o Requires...

Page 37: ...cure USB 2 0 Port 6 Operator Test switch 7 Three Mini DP display port Outputs not used when AMD E9260 video card is installed 8 8 Channel Audio Panel 9 SATA LED indicates activity 10 Boot program auth...

Page 38: ...s 6 On board Audio Brain Box Removal Always observe proper ESD precautions and use an ESD wrist strap when working on components inside the terminal To remove the BrainBox from the terminal 1 Open the...

Page 39: ...board functions include l Door Security l Meters if applicable l Internal and external communications control l Power distribution Two EEPROMs electrically erasable programmable read only memory are p...

Page 40: ...Chapter 2 Hardware Figure 2 16 Cabinet Controller Board Connectors 40 Cobalt 27...

Page 41: ...DS39 Yellow USB over current detection DS11 Green USB device enumerator DS50 Yellow Drop Door DS12 Green USB device enumerator DS51 Yellow Security Door DS13 Green USB device enumerator DS52 Red RS23...

Page 42: ...tandby J32 USB dual downstream J10 Bill Validator Bezel 24VDC Printer Bezel 24VDC USB Charger 12VDC Audio AMP 24VDC Bass Speaker In Main LCD 24VDC Top LCD 24VDC DPP 12VDC J33 USB dual downstream J11 B...

Page 43: ...l To remove the cabinet controller board 1 Open the main door and power off the cabinet 2 Disconnect all connections from the cabinet controller board 3 To remove the cabinet controller board and moun...

Page 44: ...5mm Jack In Audio Amplifier Board Removal Always observe proper ESD precautions and use an ESD wrist strap when working on components inside the terminal To remove the audio amplifier board 1 Open the...

Page 45: ...Panel Components Door Open View Label Description 1 Speakers 2 Optional Cashless Components SMIB Module Card Reader Refer to Cashless System Components on page 58 for more information 3 USB Charging P...

Page 46: ...yers to charge mobile devices This port is for charging only and does not include communication circuits The USB Charging Port connects to the Cabinet Controller Board Figure 2 22 USB Charger Bill Val...

Page 47: ...Board l Cashout Button Allows players to cash out funds from the terminal Button Panel The button panel consists of 5 mechanical buttons Figure 2 25 Static Button Panel Button Panel Connectors All bu...

Page 48: ...inet 2 Disconnect the Button harness 3 Remove the M4 nut securing the USB B and Mini DP to the panel Figure 2 27 Player Panel Connections 4 Remove the eleven nuts using a 7mm nutdriver or socket on a...

Page 49: ...need to be changed on the cabinet controller board Refer to Switches on page 43 for more information Figure 2 30 Cabinet Controller Board Dip Switch Settings When using the Static Button Panel config...

Page 50: ...from the front of the door Figure 2 32 Cashout Button Removal Bezel LED Board Removal Always observe proper ESD precautions and use an ESD wrist strap when working on components inside the terminal T...

Page 51: ...l l Printer Bezel l USB Charger LED Control Boards Dual Displays Figure 2 34 Dual Display Lighting For dual 27 configurations the following LED Boards are used l Main Display o OWI Light 30 LED Board...

Page 52: ...Light 5 LED Board J1 connects to J11 on CCB Figure 2 36 DOWN Light 5 LED Board Bill Validator Bezel The Bill Validator Bezel uses one LED Board J1 connects to J10 on CCB Printer USB Charger Bezel The...

Page 53: ...one is filtered air going into the Brain Box the bottom one is filtered air going into the power supply Figure 2 38 Air Filters Air Filter Maintenance The air filters should be cleaned regularly for...

Page 54: ...cord the lifetime financial records of the EGM The mechanical meters increment in specified denominations configured in game software The meters are not meant to be nor should they ever be reset to ze...

Page 55: ...45 connection to Mutha Goose system or daisy chained between multiple EGMs connected to the Mutha Goose system l Connection to Cabinet Controller Board to listen for meters Figure 2 40 Fledging Board...

Page 56: ...on Cabinet Controller Board Label Connector Description 1 J34 Accounting SAS 2 J37 Connection to Fledging Board and serial Bill Validator 3 J45 Optional RS 232 Expansion board for AFT EFT 4 J35 Option...

Page 57: ...Hardware Fledging Board Removal To remove the Fledging Board 1 Disconnect harness connections 2 Remove the four screws securing the Fledging Board to the bracket Figure 2 42 Fledging Board Removal Cob...

Page 58: ...o The C Lite Interconnect board connects to the Bill validator and hard meters Refer to C Lite Interconnect Board on page 61 for more information l The mag stripe Card Reader is used to read player ca...

Page 59: ...odule Connectors Label Description 1 Power to power brick 2 Connection to Card Reader 3 Ethernet connection to i LINK Ultra Site Controller network 4 Ground cable 5 Harness to C Lite Interconnect Boar...

Page 60: ...e four standoffs on the player tracking plate with four M3 nuts two on each side 1 Disconnect the harnesses connected to the SMIB Module 2 Remove the mounting hardware to release the SMIB Module from...

Page 61: ...Interconnect Board Label Connector Description 1 J3 Power to J7 on Cabinet Controller Board Harness to J37 Expansion Board on Cabinet Controller Board 2 J2A Meters on Cabinet Controller Board J18 3 J...

Page 62: ...ower to C Lite Interconnect Board 2 J18 Meter Power 3 J37 Connection from C Lite Interconnect Board 4 J45 Optional RS 232 Expansion board for AFT EFT 5 J35 Optional RS 232 Expansion board for AFT EFT...

Page 63: ...The mag stripe Card Reader is used to read player cards and load carded sessions on the EGM Figure 2 48 Card Reader Card Reader Connector The Card Reader connects to the SMIB Module Figure 2 49 Card...

Page 64: ...two standoffs on the player tracking plate with two Phillips screws one on each side 1 Disconnect the harness connected to the card reader 2 Remove the mounting hardware to release the card reader fro...

Page 65: ...SMIB Module acknowledges this communication and sends a command to the bill validator to send the bill to the stacker box or reject the bill Once the bill is stacked the credits are added to the game...

Page 66: ...tor Unit 7 DIP Switch Block 2 Upper Guide Access Lever 8 Diagnostic LEDs 3 Front Access Door 9 Front Bezel Connector 4 Acceptor Unit Release Lever 10 Interface Connector 5 SS Style Cash Box 11 Centeri...

Page 67: ...a PC based program that adjusts the sensors to factory levels and is done at the repair depot only Figure 2 53 UBA Connectors and Sensors Number Description Number Description 1 PB In Sensor 6 Pusher...

Page 68: ...llow these steps to remove the validator unit and stacker 1 Turn off the terminal 2 Press down on the validator unit latch and slide the validator unit forward to remove it from the chassis Figure 2 5...

Page 69: ...shes 5 x OFF Transport Motor speed error The Transport Motor Speed Encoder does not detect motor rotation or requires sensor adjustment Check all harnesses and connectors A Motor or CPU Board failure...

Page 70: ...irt or scratches An Upper Sensor Board failure may have occurred Check all harnesses and connectors OFF Flashes 6x Bill identification error Remove the bill from the Validator and clean the lenses An...

Page 71: ...easy access to the paper path The Nanoptix printer is connected to Cabinet Controller Board through a USB port at the back of the printer Figure 2 56 Nanoptix PayCheck 4 Printer Nanoptix PayCheck 4 P...

Page 72: ...used to control the illuminated bezel Figure 2 58 Nanoptix PayCheck 4 Connectors Number Feature Number Feature 1 USB Port 3 Maintenance USB Port 2 Power Communication Port 4 3 pin I O Connector Optica...

Page 73: ...the tray with the Top of Form facing up Figure 2 61 Nanoptix PayCheck 4 Load Paper 3 Feed the ticket into the printer mechanism until resistance is felt The printer will automatically pull the ticket...

Page 74: ...provide better access to the printer 2 Push the yellow release lever to remove the printer s paper guide Figure 2 63 Nanoptix PayCheck 4 Release Lever 3 Lift the printing mechanism roller to remove p...

Page 75: ...N Missing Black Index Mark Fast Blink ON Paper Jam Nanoptix PayCheck 4 Printer Removal To avoid damaging the printer do not disconnect or remove the printer while the gaming machine is powered on Tool...

Page 76: ...76 Cobalt 27 Chapter 2 Hardware...

Page 77: ...turned on 115VAC is routed back to the AC Power Distribution Module This 115VAC power which is referred to as Switched AC power distributed after the On Off switch is sent to the DC switching power su...

Page 78: ...Chapter 3 Power Distribution Power Distribution Figure 3 1 Power Distribution Diagram 78 Cobalt 27...

Page 79: ...his chapter describes how to install software and or clear memory on the terminal Chapter Overview l Program Installation o Requirements o BIOS and AP Chip Installation o Software Installation l Clear...

Page 80: ...ior to theme changes or program version updates Requirements Tools l Market specific Security Key Master Reset Dongle o Allows AVP SGF software installation into AVP Brain Box o Allows Level 3 menu ac...

Page 81: ...ention to chip notch orientation Figure 4 1 BIOS and AP Chip Installation 2 Connect a USB cable from the PC to the Brain Box s internal USB B connector 3 Apply power to the Brain Box The Brain Box wil...

Page 82: ...ing file 6 Copy the BIOS bin file from the source thumb drive example label AVP4P_SGF_X_XX to the AVP4_BIOS partition A series of tones will sound during the write process and another will indicate co...

Page 83: ...rd 3 Insert the CFInit USB stick into an available USB port on the Cabinet Controller Board 4 Power ON the gaming machine Two screens indicate status during the download process Figure 4 4 Download Pr...

Page 84: ...information stored in NVRAM and returns the software and custom configurations to default values The Master Reset clears critical errors RAM errors that can occur on the terminal but it does not eras...

Page 85: ...Procedure to perform CFInit Warning This step will clear ALL memory from the terminal Once erased it cannot be retrieved Before performing the CFInit procedure collect the bonus pot progressive value...

Page 86: ...rming the Wipe System function in order to make the terminal functional l Delete items This option could appear if the option to update components is enabled in the market The system will display the...

Page 87: ...rn Figure A 2 is used with all stands The standard stand Figure A 3 is designed to be used when machines are grouped together back to back or against a wall It is available in 18 inch and 20 5 inch hi...

Page 88: ...Appendix A Stand Mounting Figure A 2 Stand Drill Pattern 88 Cobalt 27...

Page 89: ...Appendix A Stand Mounting Figure A 3 Stand Dimensions Standard also available in 20 5 inch height Figure A 4 Stand Dimensions Stability P N 147398XX Cobalt 27 89...

Page 90: ...Document Modification History Date Version Description of Change February 2020 00 Initial Release March 2020 01 Update Contents Erased with Memory Clear 90 Cobalt 27...