iHome SMARTDESIGN iC16 series, Instruction Manual

9

Trouble Shooting

Wall outlet is not functioning

Batteries are weak/dead

Batteries are weak/dead

Replace current batteries with fresh ones

Replace current batteries with fresh ones

Possible Problem

Symptom

Solution

Android is locked up/frozen

Android battery has problem

Volume level is set too high
Sound source is distorted

Plug the AC adaptor into a wall outlet and plug 
the connector into the supply jack on the unit

Decrease the volume.

AC adaptor isn’t plugged into a 

wall outlet or the connector is 

not plugged into the power 

supply jack on the back of the 

unit

Plug another device into the same outlet to 
confirm the outlet is working. Turn on any switch 
that controls the outlet.

Unit is operating on batteries / 
not connected to AC adaptor

Unit will not charge Android when running on 
batteries. 
Connect unit to AC adaptor to charge Android.

Android USB cable is not 
properly connected and/or USB 
Mode Switch needs to be 
switched

Make sure the USB cable is properly and securely 

connected to the USB port on the back of the 

unit. Try moving the USB Mode Switch to a 

different position.

Please refer to your Android manual for details. 
Please make sure your Android is working 
properly before connecting to unit. 

If Android original sound source is poor quality, 
distortion and noise are easily noticed with 
high-power speakers.
Try a different file from a trusted source such as 
iTunes.

Unit doesn’t 
respond
(no power)

Android 
doesn’t
charge up

Sound is
distorted