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P/N 900261-00 Rev. A REV 3/18/14 Page 5 of 5
IHP: WS-S-TSTAT
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which
you purchased the product. If you cannot locate the dealer/distributor, then you must notify IHP in writing.
IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be
directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our
website at www.IHP.us.com
TROUBLE SHOOTING
Should you encounter problems with your appliance system, the problem may be with the appliance itself or it could be with the WS-S-
TSTAT wired wall thermostat. Review the appliance manufacturer’s operation manual to make sure all connections are properly made.
Then check the operation of the WS-S-TSTAT in the following manner:
1. Be sure the batteries are properly installed and that the battery output is
2.4 volts on each battery
or more
. If one battery is
installed backward the wired wall thermostat will not operate.
2. The WS-S-TSTAT has (2) 3-volt button cell batteries (1) button cell operates the LCD screen and the other button cell powers the
PCB board. If the button cell battery that controls sending the PCB board is low or defective the LCD screen may work but the PCB
relay may not close the contact (Check each button cell battery)
3. Check that the (2) male terminal connectors on the face are engaged in the female terminal connectors on the backing plate.
4. Check the wire connections to the WS-S-TSTAT from the appliance that they are properly connected
SPECIFICATIONS
BATTERIES: WS-S-TSTAT wired wall thermostat – (2) ea. (CR2032) 3.0-volt lithium button cell batteries.
