SuperiorFireplaces.us.com
900465-01D
22
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Slight smoke or odor during initial operation 1. Residues from manufacturing processes
and logs curing
1. Problem will stop after a few hours of
operation
Appliance produces a whistling noise when
burners are lit
1. Turning control knob to HI position when
burners are cold
2. Air in gas line
3. Air passageways on appliance blocked
4. Dirty or partially clogged burner orifice.
1. Turn control knob to LO position and let
warm up for a minute
2. Operate burners until air is removed from
line. Have gas line checked by local natural
or propane/LP gas company
3. Observe minimum installation clearances
(see Pages4-7)
4. Clean burner (see Cleaning and Main-
tenance, Page 17) or replace burner
orifice(s)
White powder residue forming within burner
box or on adjacent walls or furniture
1. When heated, vapors from furniture polish,
wax, carpet cleaners, etc. may turn into
white powder residue
1. Turn appliance off when using furniture
polish, wax, carpet cleaners or similar
products
Remote does not function
1. Battery is not installed. Battery power is
low
1. Replace 9-volt batteries in receiver and
hand-held remote
Appliance produces a clicking/ticking noise
just after burners are lit or shut off
1. Metal expanding while heating or contract-
ing while cooling
2. Wire connection loose or wire broken
1. This is normal with most appliances. If noise
is excessive, contact qualified service person
2. Check wiring connections (see wiring
diagram, Page 19). Replace wire harness
if necessary.
