Troubleshooting
2017-09-06
233
9 Troubleshooting
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In the following chapters, support for problems with the Draco tera matrix
is provided. It is assumed that fully operational CPU and CON Devices are
available, which can be tested over a peer-to-peer connection using Cat X
or fibre cables. Please refer to the relevant manuals for assistance with
this if necessary.
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9.1
External Failure
Diagnosis
Possible Reason
Measure
Matrix cannot be
started
anymore.
Fuse at the standard
appliance outlet.
Check
fuse.
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9.2
Video Interference
Diagnosis
Possible Reason
Measure
Opening the
OSD not
possible
No OSD jumper set
Set jumper 11 on the CON unit.
Incorrect video
display
Cable connection
disturbed
Check the connection, length
and quality of the interconnect
cable to the units.
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9.3
Malfunction of Fans
Diagnosis
Possible Reason
Measure
Fans do not
run, LED
OK
on
Fans defective
Contact
your
dealer.
Fans do not
run, LED
OK
off
Power supply
Check power supply and power
connection.
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