Ihse SDMX/D2, User Manual

Page 1: ... 28 Nov 05 SDMX PS 2 Mini Extender Range Dual Video Channel Kits Model SDMX S2 Model SDMX SA2 Dual Video Local Access Channel Kits Model SDMX D2 Model SDMX DA2 Dual Video Remote Units Model SDMX R2 Model SDMX RA2 ...

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Page 3: ...e of this product Copyrights and Trademarks 2005 All rights reserved This information may not be reproduced in any manner without the prior written consent of the manufacturer Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct indirect special incidental or consequential damages in connection with the use of this material All tr...

Page 4: ...o not situate them in an enclosed space without any airflow Do not place the power supply directly on top of the Remote unit This product is not suitable for use in isolated medical environments To safeguard against personal injury and avoid possible damage to equipment or property please observe the following Only use power supplies originally supplied with the product or manufacturer approved re...

Page 5: ...erconnection Cable Requirements 14 Remote Unit Installation 15 Local Unit Installation 17 Connection to Rackmount Hub Local Units 19 4 Remote Unit Configuration Operation 21 Command Mode 21 Adjusting Video 23 Other Remote Configuration Operation Options 24 5 Local Unit Operation 27 Overview 27 Dual Access Systems 27 6 Troubleshooting 29 Video 29 Keyboard Mouse 30 Audio 31 Serial 31 General Questio...

Page 6: ... Flash Upgrading External Configuration 38 Appendix D Cable Pinning 39 Appendix E Audio Serial Ports Operation Multi Port Configuration 40 Appendix F Obtaining Technical Support 42 Appendix G Specifications 43 Appendix H EU Regulatory Compliance 46 Appendix I North American Regulatory Compliance 47 Appendix J Disclaimer 47 ...

Page 7: ...t Local unit or Extender hub to CPU 3 Connect Remote and Local units with compatible CATx Interconnect cable 4 Power up system Any Problems See Installation and Troubleshooting sections Enter Command Mode on Remote unit Left Control Left Shift F10 Choose video channel 1 or 2 Adjustments apply to selected channel Video equalization applies to both channels See page 23 Interconnect cable 25m Yes No ...

Page 8: ... Control Left Shift F10 ESC Left Control ESC Video Channel Selection Equalization and DDC Select Channel For Adjustment Select BOTH Video Channels Toggle Video Equalization Disable DDC Emulation Enable DDC Emulation Transfer DDC from monitor to Local Unit 1 2 0 Left Control E Left Control F2 F2 Left Control D Reset Commands Reset Mouse and Keyboard Mouse Recovery Set Extender To Default State F1 F...

Page 9: ...te video and data information along the connecting CATx cables Figure 1 Within the product range models are available with combinations of the following Audio transmission bi directional stereo audio 16 bit digitized Serial transmission transparent serial COM port to 19 2Kbps Dual access allowing a second user console at the Local unit Glossary The following terms are used in this guide CATx Any C...

Page 10: ...r Range Figure 1 SDMX PS 2 Mini KVM extender system Local Access SDMX D2 SDMX DA2 only Audio Transmission SDMX SA2 SDMX DA2 KVM extension over CATx cables up to 50m LOCAL unit REMOTE unit Serial Transmission SDMX SA2 SDMX DA2 ...

Page 11: ...ock out other console Monitor on locked console can be enabled or blanked SDMX D2 and SDMX DA2 only Status indicator LEDs on each RJ45 port Small footprint chassis Rack mount option plate available to mount three units across 1U External PSU Overvoltage protection Extender unit will not operate if an incorrect PSU is connected Surge protected CATx interfaces 5V universal PSU supplied for Remote un...

Page 12: ...2 Keyboard Compatible with all standard keyboards Certain keyboards with enhanced features may also be supported with custom firmware PS 2 Mouse Compatible with all standard 2 button 3 button and wheel mice To connect to a PC that does not have a PS 2 mouse port an active serial converter is required Model Mdapt PS 2 Audio Input and output are line level Amplified speakers are required A microphon...

Page 13: ...cts within a system except for video only applications SDMX units are not currently compatible with SDLink SUN or SDLink Serial no audio products Standard Family Audio Family SDMX S2 SDMX D2 SDMX R2 SDMX SA2 SDMX DA2 SDMX RA2 SDLink1 SDLink2 SDLink1 AU SDLink2 AU SDLink LC SDLink DM SDLink AM SDLink RA SDLink2 SW SDLink RLC SDLink MAR SDRK 6A SDLink R SDLink RSW SDRK 6AD SDRK 6RA SDRK 6 SDRK 6D SD...

Page 14: ...e Remote unit If you have purchased an SDMX Remote unit ensure that it is compatible with your Local unit see Compatibility page 10 For information about connection and installation see Installation page 13 Interconnection Cable You will need CATx any category 5 5e 6 or Level 7 cable terminated with RJ45 plugs to connect the Local and Remote units see Interconnection Cable Requirements page 14 Adj...

Page 15: ... please refer to Appendix F Obtaining Technical Support page 42 Extender Remote unit 5V DC universal power supply for Remote unit Extender Local unit KVM CPU combination cable 1 0m with PS 2 6 pin MiniDIN male keyboard and mouse connectors VGA video HD15 male connector and 25 way DB25 male extender connector CPU video cable 1 0m with VGA video HD15 male female connectors Serial cable 1 0m DB9 male...

Page 16: ...al and Remote units This carries the main video channel and all data plus audio serial The Secondary CATx cable connected to INTERCONNECT Port 2 carries the second video channel In order to send Keyboard Mouse Audio and Serial signals to the PC the Primary interconnect must be connected The Primary interconnect does not have to be connected in order to use the keyboard attached to the Remote unit ...

Page 17: ...port to discuss your application 3 If appropriate connect audio equipment and serial devices Connect the audio cables as follows Remote Unit Audio Device Audio Out Speakers Audio In MIC Microphone See page 41 for further information 4 Connect the Primary CATx cable to the INTERCONNECT 1 socket on the front of the Remote unit If required connect the Secondary CATx cable to the INTERCONNECT 2 socket...

Page 18: ...t powered Yellow LED active on primary INTERCONNECT socket Channel 1 only Figure 3 Remote Unit front view Connect to speakers and microphone Connect to serial device such as a touch screen SDMX SA2 SDMX DA2 and SDMX RA2 only INTERCONNECT 1 carries primary video and data signals INTERCONNECT 2 carries secondary video signals Connect to Primary monitor Connect PS 2 keyboard and mouse Connect to seco...

Page 19: ...connect the keyboard mouse and monitor for the Local console to the appropriate ports on the Local unit The ports may also be used to feed into a KVM switch 4 If you have an audio and serial enabled system connect the audio cables between the computer and Local unit as follows Computer Local Unit Audio Out green Audio In Audio In Microphone pink blue Audio Out 5 If appropriate connect the supplied...

Page 20: ... 1 port on Remote unit INTERCONNECT 2 carries secondary video signals Connect to CATx cable from INTERCONNECT 2 port on Remote unit Connect to Local monitors Connect to audio ports on computer Connect to serial port on computer Audio Serial Connections SDMX SA2 and SDMX DA2 only Input Connections All models Connect to computer s secondary video output Connect to computer s PS 2 keyboard and mouse ...

Page 21: ... see page 25 DDC Transfer see page 26 Private Mode Video Blanking Toggle see page 21 Please contact Technical Support You can connect adjacent hub ports to a Remote Unit to transmit the primary video data and secondary video signals see Figure 6 Additional video channels do not require the Extender Hub to be of the same family For example an ACU1012RA could be efficiently used to transmit multiple...

Page 22: ...20 SDMX PS 2 Mini Extender Range Figure 6 SDRK 6 rack used with SDMX R2 Remote Units to extend dual video 5V PSU ...

Page 23: ...ual manner However by using a specific hot key sequence you can set the keyboard into a Command Mode From this you can use various keys and key combinations to tune the video signal and generally configure the extender system To enter Command Mode 1 Ensure that you have installed and powered up the system according to the instructions in Section 3 2 Press the following key combination on the Remot...

Page 24: ... Note The Yellow LED on Interconnect 2 is not lit Flashes the status LEDs Num Lock Caps Lock Scroll Lock on the connected keyboard to indicate the selected video channel to which adjustments will be applied The number of flashes indicates the selected video channel Keyboard LED flashes Video channel 1 Channel 1 2 Channel 2 Slow Flashes Both channels Channel 0 ...

Page 25: ...responding numbered key Video channel Command Keyboard Status LED action Channel 1 1 Single flashes Channel 2 2 Double flashes Both channels 0 default Slow single flashes 4 Press the following key combination to change the video equalization setting Left Control E Note This command toggles the video equalization setting repeat the procedure to revert to the original setting for a shorter interconn...

Page 26: ...erating system s mouse drivers may automatically re synchronize the signal If the Local unit has been hot plugged this command will issue a request to the OS to initialize the mouse Use this command with care Set Extender To Default State Left Control F9 Sets ALL extender settings video configuration DDC back to the factory defaults and then exits Command Mode Toggle Remote Unit Private Mode Scrol...

Page 27: ... use VESA DDC Display Data Channel to identify the capabilities of connected monitors Some cards will not operate correctly unless they communicate with a DDC enabled monitor By default the Local Unit emulates a universal monitor on both channels and reports that it is capable of all standard screen resolutions and refresh rates This ensures that the vast majority of graphics cards and monitors sh...

Page 28: ...stalled and powered up the system according to the instructions in Section 3 2 Connect the monitor to the monitor 1 socket on the Remote Unit see Figure 2 3 Enter Command mode see page 21 4 Select the video channel to which you want to apply the DDC settings by pressing either 1 2 or 0 both channels 5 Press the key combination Left Control D 6 The DDC information is read from the monitor and appli...

Page 29: ... the PC cannot provide sufficient power through the keyboard connection Dual Access Systems SDMX D2 and SDMX DA2 models offer dual access from consoles at both Remote and Local units This operates on a first come first served basis When one console is in use the system blocks out the other console until there is no keyboard or mouse use at the active console for two seconds Both monitors show the ...

Page 30: ...onsole see page 21 Reset Local Keyboard and Mouse F1 Resets the Local console s keyboard and mouse You may need to do this if you have hot plugged a keyboard or mouse and it has not initialized correctly Mouse Recovery F3 Use this command if you experience erratic movement of the mouse pointer or you have lost mouse movement after hot plugging the Local unit into the CPU In the case of erratic mou...

Page 31: ...s it wired correctly see page 39 You can check whether skew is a problem in your system by viewing the test card at http testcard kvmextender info I only need video extension not keyboard or mouse but I can t get a picture Have you powered the Local unit The Local unit gets its power from the CPU through the keyboard connection and it will not operate without it Use an external 5V PSU as described...

Page 32: ...se as described in the sections covering Local and Remote operation The PC comes up with keyboard error Press F1 or ESC If the keyboard now operates correctly you need to adjust the BIOS setup to disable keyboard testing during booting The system does not detect a PS 2 mouse If connecting the Local unit to a live system connect the mouse cable to the CPU before keyboard connection to ensure the mo...

Page 33: ...o The audio is very quiet The audio I O is line level and requires amplified speakers and connection to devices providing line level I O The audio is loud but distorted Check that the audio input is not greater than line level 4V peak to peak The KVM extender accepts line level audio input only The microphone output is barely audible See Audio Interface Using a Microphone page 41 Serial My serial ...

Page 34: ... resists interference more strongly if it is installed correctly and limits ground potential differences Can the extender system be used between buildings No Ground loops could damage the extender system and attached equipment Can multiple Local Remote units be used by swapping the interconnection cable Local units provide full keyboard and mouse emulation so it is possible to swap or switch the L...

Page 35: ...gure 7 Requires six SDMX RA2 Remote units and SDRK 6A and SDRK 6 Local Hubs Remote serial touch screens with Local access through a KVM switch Figure 8 Requires two SDMX DA2 kits Extender system with second screen for security monitoring Figure 9 Requires one SDMX S2 kit For more specific information about these or any other complex applications please discuss suitable extension architecture with ...

Page 36: ... and audio extension SDRK 6A Extender Hub Takes primary video keyboard mouse audio and serial signals from each CPU only two shown SDRK 6 Extender Hub Takes secondary video from each CPU 5V PSU required SDMX RA2 Remote units connect to KVM console and secondary monitor 5V PSU ...

Page 37: ...ions 35 Figure 8 Touch screen network with local access to CPU through KVM switch 2 x SDMX DA2 kits Remote units connect to touch screens Local access ports connect to single KVM console through a multi head KVM switch KVM switch ...

Page 38: ... with second screen for security monitoring Security System Provides secondary video input SDMX S2 Local Unit Takes KVM signals from standard PC and secondary video from security system SDMX S2 Remote Unit Connects to KVM console Secondary monitor used for security monitoring ...

Page 39: ...it The kit contains one rack plate and M3 countersunk mounting screws To mount a unit 1 Remove the feet from the extender unit 2 Align the holes on the base plate with the vacant screw holes on the base of the extender unit 3 Fasten the base of the unit to the plate of the mounting kit using the supplied screws Figure 10 SDBR3 Mounting Kit ...

Page 40: ...n any PC or laptop a unit s firmware may be upgraded To operate the configuration port you need A laptop or PC close to the extender unit running Windows 98 or above The extender unit only has to be powered An upgrade cable connected between the Extender s service port and the laptop or PC s serial port Part No SDBX UC2 A software utility called ConfigXt The firmware upgrade file The application d...

Page 41: ...ring scheme that is recommended for most installations Looking into the RJ45 socket on a Remote unit Pin 1 is on the right and Pin 8 on the left Pin Color EIA 568B Signal 1 2 White Orange Orange White Blue Video 3 6 White Green Green White Green Video 4 5 Blue White White Blue Red Video 7 8 White Brown Brown White Data EIA 568A wiring can also be used Contact Technical Support for details ...

Page 42: ...he same as that on a PC To connect a serial printer or other DTE rather than DCE device to the Remote unit you will need a Null Modem crossover cable between the Remote unit and the printer Select Xon Xoff software flow control on the printer and PC A serial touch screen may be plugged directly into the Remote unit Serial Interface Handling Multiple Serial Devices The extender s serial interface t...

Page 43: ...of powered speakers Audio Interface Using a Microphone A microphone may be plugged into the Line In connector on the Remote unit There are two ways of setting up a microphone The Local unit s Line Out connection should normally be wired to the microphone input Pink on your sound card The sound card should then be set up to provide additional amplification 17dB This is the preferred connection meth...

Page 44: ...y zz xx is the hardware revision number yy is the firmware revision number zz is the auxiliary revision number The nature and duration of the problem and when it occurs The components involved in the problem including manufacturer and model numbers Results from any testing you have done If you need to return a unit for repair please package carefully preferably using the original box Include every...

Page 45: ...DDC information may be disabled flash upgraded or read from remote monitors Video I O 0 7V P P Video Compensation Separate LF HF Equalizers Video Coupling DC Sync I O Separate Composite TTL Level Sync on green Sync Polarity is preserved Video Input Connectors DB25 female CPU KVM Video 1 HD15 male Video 2 Video Output Connectors HD15 female Keyboard and Mouse KB Compatibility All standard keyboards...

Page 46: ...ne Out Remote Unit connectors 2x3 5mm stereo jack socket Line Mic In Line Out Microphone Support Microphone may be connected to Remote Unit Pullup resistor provides bias for condenser microphone Option to set microphone amplification to 17dB Power Requirements Local Unit 5V at up to 250mA supplied by CPU Connector for optional 5V PSU 2 1mm DC Jack center positive Overvoltage protection unit switch...

Page 47: ...it 145x100x44mm 1U Remote Unit 138x100x29mm Shipping Weight 2 0kg SDMX DA2 Local Unit 145 x100x44mm 1U Remote Unit 138x100x44mm 1U Shipping Weight 2 3kg SDMX R2 Remote Unit 138x100x29mm Shipping Weight 1 1kg SDMX RA2 Remote Unit 138x100x44mm 1U Shipping Weight 1 2kg Environmental Operating Temperature 0 to 40 C Storage Temperature 30 to 65 C Relative Humidity 5 90 non condensing Chassis Constructi...

Page 48: ... 3 2000 EN60950 1 2000 When used in environments that have high levels of electromagnetic interference or excessive power ground noise you may experience disturbances to video and or data transmission If this is the case please refer to the Troubleshooting section of the User Guide for further information or contact Technical Support To maintain compliance only use cables supplied or recommended f...

Page 49: ...e required to correct the interference at his own expense All power supplies are certified to the relevant major international safety standards Appendix J Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the in...