iiNet BizPhone Premium T48U, User Manual

Page 1: ...Confidential BizPhone Small Business Phone System Premium T48U IP Phone User Guide ...

Page 2: ... Call Features 18 Placing Calls 18 Redialling a Number 19 Placing a Call from the Call History 19 Placing a Call from the Directory 19 Answering Calls 20 Answering a Call 20 Answering when in another call 20 Disabling Call Waiting 20 Switching among the Handset Speakerphone and Headset Modes 21 Rejecting Incoming Calls 21 Ending Calls 21 Call Mute 21 Call Hold Resume 22 Holding a Call 22 Resuming ...

Page 3: ...nsfer 24 Blind Transfer 24 Semi Attended Attended Transfer 24 Three Way Conference 25 Holding or Resuming a Conference Call 25 Muting or Unmuting a Conference Call 25 Ending a Conference Call 25 Voice Mail 25 Listen to Voice Mails 25 ...

Page 4: ...mble and start up your handset The BizPhone Quick Startup Guide is available on the BizPhone Resources page at www iihelp iinet net au BizPhone_Support_Resources The topics covered in the Quick Startup Guide include Packaging Contents Assembling the Phone Starting up the Phone Basic Handset Settings Basic Call Features If you require additional assistance with your new handset please contact your ...

Page 5: ...ormation about call messages time date and other relevant data HEADSET Key Toggles and indicates the headset mode The key LED glows green when the headset mode is activated MUTE Key Toggles and indicates mute feature The key LED glows red when the calls is muted HOLD Key Places a call on hold or resumes a held call Transfer Key Transfer a call to another party Speakerphone Key Toggles and indicate...

Page 6: ...ndset cradle the phone disconnects from the line Icon Instructions Below is the description of the icons that might appear on the LCD Screen Icons in the Status Bar Icons Description Icons Description Wired network is unavailable Phone Lock Wired network is unreachable Missed Calls Speakerphone hands free mode Always Forward Busy Forward No Answer Forward Handset Mode Recording starts successfully...

Page 7: ...associated with line key features Icons Description Icons Description Hold DND Voice Mail SMS Direct Pickup Group Pickup Conference Forward Transfer ReCall Record Recording in process Multicast Paging Paging List Hot Desking Phone Lock Directory Speed Dial LED Instructions Power Indicator LED The power LED indicator indicates the call message and phone s system status LED Status Description Solid ...

Page 8: ...ons are displayed when features are activated Line Key Display the information associated with the line keys and feature keys on the phone More Key Tap to display more line keys on the T48U phones Shortcut and Main Menu Tap to access the shortcut or enter the main menu on the T48U phones Calls Screen All of your active and held calls are displayed on the calls screen You can press up or down navig...

Page 9: ...play tap 2 Tap the numbers you want to enter Enter special characters 1 If a keyboard with special characters does not display tap 2 Tap the special characters you want to enter Position the cursor Tap or to position the cursor Tap to position Confirm the settings Go to the next field If there is only one field or the field you are editing is the last one of the configuration tap Done to confirm t...

Page 10: ...ne Keypad You can use the keypad on your phone or dial pad to enter the data The phone keypad only provides digits keys key and key and the dial pad provides digit keys and special characters You can tap to switch to the onscreen keyboard ...

Page 11: ... when the phone is inactive after the designated time 1 Navigate to Menu Basic Display Backlight 2 Select the desired level from the Inactive Level field 3 Select the desired time from the Backlight Time field 4 Select Save Note If you have an expansion module attached to your T48Uphone the backlight of the expansion module connected to your phone will automatically changes to match the backlight ...

Page 12: ...d 48 groups in your local directory you can search add edit and delete a contact Local Directory Groups Add Contact Groups To organise your contacts and make them easier to find you can add additional groups in the Local Directory 1 Select Directory or navigate to Menu Directory 2 Tap Settings New Group 3 Enter the desired group name 4 Tap Editing Contact Groups You can change or add the group s i...

Page 13: ... least for each new contact 1 Select Directory or navigate to Menu Directory 2 Select the desired contact group or All Contacts 3 Select Add 4 Enter your contact s information 5 Select the desired account from the Account field Viewing Contacts You can view the local contacts from the Local Directory on your phone 1 Select Directory or navigate to Menu Directory 2 Select the desired contact group ...

Page 14: ...ings Select All Delete The phone prompts you to delete all contacts or not 4 Select OK Moving a Local Directory Contact to Blacklist You can move a contact in the Local Directory to blacklist Incoming calls from this contact will be rejected automatically 1 Select Directory or navigate to Menu Directory 2 Select the desired contact group or All Contacts 3 Tap Blacklist The phone prompts you to mov...

Page 15: ...Blacklist or Tap Directory Blacklist Editing a Blacklist Contact You can update your blacklist contact s information 1 Tap Directory Blacklist 2 Tap after the desired entry 3 Select Save Deleting a Blacklist Contact If you want to answer a call from a specific contact you need to remove it from the Blacklist 1 Tap Directory Blacklist 2 Tap after the desired blacklist contact 3 Tap Delete The phone...

Page 16: ...arded Call Viewing History Records The history record saves the call information such as the caller s name and number local time and call duration 1 Press History or navigate to Menu History 2 Select the desired list 3 Select the desired entry 4 Tap after the desired entry Saving a History Record to Local Directory To identify someone s call the next time you can save a history record to the Local...

Page 17: ...elete The phone prompts you to delete the record or not 4 Tap OK Deleting all Call Record 1 Press History or navigate to Menu History 2 Select the desired list 3 Tap Settings Select All Delete The phone prompts you to delete all the records or not 4 Select OK Disabling History Record If you disable history record you cannot save any call log on the phone 1 Tap Menu Features General 2 Select Disabl...

Page 18: ...ne of the following Select a line key The active call is placed on hold Press the HOLD key or select Hold to place the original call on hold Select New Call NewCall 2 Enter the desired number or select a contact 3 Select Send Placing a Call with a Speed Dial Key You can quickly dial a number by using a Speed Dial Key 1 Navigate to Menu Features Dsskey 2 Select the desired line key 3 Select SpeedDi...

Page 19: ...recently called 1 Press the REDIAL key A record of Placed Calls is displayed on the phone screen 2 Highlight the desired record select Send Placing a Call from the Call History You can place calls to contacts from the History list which contains the calls that were recently place answered missed or forwarded 1 Press History or navigate to Menu History The phone screen displays all call records 2 S...

Page 20: ...her call You can answer a call when there is already an active call on your phone When you are in an active call and an incoming call arrives on the phone a call waiting tone beeps and the incoming call information is displayed Select Answer The active call is placed on hold and the incoming call becomes active Note You can disable the call waiting feature to reject the incoming call automatically...

Page 21: ...t a call manually and the call may be sent to voice mail The rejected calls are displayed in the received Calls list in your History list Select Reject Ending Calls Do one of the following If you are using the handset press the Cancel key End Call EndCall or hand up the handset If you are using the headset press the Cancel key or End Call EndCall If you are using the speakerphone press the Cancel ...

Page 22: ...lays beep in the Speakerphone hands free mode by default The Speakerphone key will always light up and the phone will beep softly every 30 seconds to remind you that you still have a call on hold Note When you have multiple calls on the phone and the current call is held you can prss the corresponding line key to swap the active call Resuming a Held Call You can view and resume a held call on the ...

Page 23: ...to another phone You can set up the forwarding type which enables your phone to forward all incoming calls to a contact There are three types of forwarding Always Forward Forwards all incoming calls immediately Busy Forward Forwards incoming calls when you are busy in a call No Answer Forward Forwards incoming calls when no one answers the calls 1 Navigate to Menu Features Call Forward 2 Select th...

Page 24: ...uring a call 2 Do one of the following Enter the number of select a contact from the placed call list you want to transfer to If you have set a Speed Dial key you can also press the Speed Dial key to transfer the call to the contact directly Tap the Directory or History Tap the desired contact 3 Press the B Transfer B Trans or the TRANSFER key to complete the transfer Semi Attended Attended Transf...

Page 25: ...d 2 Press the HOLD key again or Resume to resume the held conference call Muting or Unmuting a Conference Call When you mute the local microphone during a conference call other participants can hear each other except you 1 Press the MUTE key to mute the conference 2 Press the MUTE key again to unmute the conference Ending a Conference Call When you end the conference call the other parties drop th...

Page 26: ...a g e 26 Confidential Note Your voice portal passcode is emailed to you with your BizPhone Service Completion Advice If you do not receive a voice portal passcode please contact your system administrator ...