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ENGLISH

  TROUBLE SHOOTING  23  

TROUBLE SHOOTING

1. Perform the adjustments described in OPERATING THE MONITOR, depending on the problem 

you have. If the monitor does not get a picture, skip to 2.

2. Consult the following items if you cannot find an appropriate adjustment item in OPERATING THE 

MONITOR or if the problem persists.

3. If you are experiencing a problem which is not described below or you cannot correct the problem, 

discontinue using the monitor and contact your dealer or iiyama service center for further assistance.

Problem

Check

(Power  indicator 

is orange.)

The screen is not 

synchronized.

If the monitor fails to operate correctly, please follow the steps below for a possible solution.

(Power  indicator 

is blue.)

The picture does 

not appear.

(Power  indicator 

does not light up.)

 

The Power Cable is firmly seated in the socket.  

 

The Power Switch is turned ON.

 

The AC socket is live. Please check with another piece of equipment.

 

If the blank screen saver is in active mode, touch the keyboard or the mouse.

 

Increase the Contrast and/or Brightness.

 

The computer is ON.

 

The Signal Cable is properly connected.

 

The signal timing of the computer is within the specification of the monitor.

 

If the monitor is in standby mode, touch the keyboard or the mouse.

 

The computer is ON.

 

The Signal Cable is properly connected. 

 

The signal timing of the computer is within the specification of the monitor.

 

The Signal Cable is properly connected.

 

The signal timing of the computer is within the specification of the monitor.

 

The signal timing of the computer is within the specification of the monitor.

 

The  video  output  level  of  the  computer  is  within  the  specification  of  the 

monitor.

 

The power voltage is within the specification of the monitor.

 

The signal timing of the computer is within the specification of the monitor.

The screen

   position is not in 

the center.

The screen is too 

bright or too dark.

The screen is

   shaking.

Summary of Contents for ProLite XUB2893UHSU

Page 1: ...hoosing the iiyama LCD monitor We recommend that you take a few minutes to read carefully through this brief but comprehensive manual before installing and switching on the monitor Please keep this manual in a safe place for your future reference ...

Page 2: ...ENGLISH ...

Page 3: ...r dealer or iiyama service center Recycle information is obtained via the Internet using the address http www iiyama com You can access the Web page of different countries from there CE MARKING DECLARATION OF CONFORMITY This LCD monitor complies with the requirements of the EC EU Directive 2014 30 EU EMC Directive 2014 35 EU Low Voltage Directive 2009 125 EC ErP Directive and 2011 65 EU RoHS Direc...

Page 4: ...S OF THE PACKAGE 4 INSTALLATION 5 FITTING AND REMOVAL OF BASE 7 CONTROLS AND CONNECTORS 8 CONNECTING YOUR MONITOR 9 DISCONNECTING YOUR MONITOR 10 COMPUTER SETTING 10 ADJUSTING THE HEIGHT AND THE VIEWING ANGLE 11 OPERATING THE MONITOR 12 ADJUSTMENT MENU CONTENTS 13 STANDBY FEATURE 22 TROUBLE SHOOTING 23 RECYCLING INFORMATION 24 APPENDIX 25 SPECIFICATIONS 25 DIMENSIONS 26 COMPLIANT TIMING 27 ...

Page 5: ...y cause fire electric shock or damage INSTALL THE MONITOR ON A FLAT STABLE SURFACE The monitor may cause an injury if it falls or is dropped DO NOT USE THE MONITOR NEAR WATER Do not use where water may be splashed or spilt onto the monitor as it may cause fire or electric shock OPERATE UNDER THE SPECIFIED POWER SUPPLY Be sure to operate the monitor only with the specified power supply Use of an in...

Page 6: ...do not disconnect them it may cause fire or electric shock UNPLUG THE MONITOR If the monitor is not in use for a long period of time it is recommended that it is left unplugged to avoid accidents HOLD THE PLUG WHEN DISCONNECTING To disconnect the power cable or signal cable always pull it by the plug Never pull on the cable itself as this may cause fire or electric shock DO NOT TOUCH THE PLUG WITH...

Page 7: ...iiyama service center for advice or replacement packaging WARNING If you drop any materials or liquids such as water into the monitor when cleaning unplug the power cable immediately and contact your dealer or iiyama service center CAUTION For safety reasons turn off the power switch and unplug the monitor before you clean it To protect the LCD panel do not scratch or rub the screen with a hard ob...

Page 8: ...tal Character Smoothing Automatic Set up Stereo Speakers 2 2W Stereo Speakers Standby Feature ENERGY STAR and VESA DPMS Compliant VESA Mounting Standard 100mm 100mm Compliant Keyhole for Security Lock The rating of the Power Cable enclosed in 120V area is 10A 125V If you are using a power supply higher than this rating then a power cable with a rating of 10A 250V must be used However all guarantee...

Page 9: ...or Using the screw longer than this may cause electric shock or damage because it may contact with the electrical parts inside the monitor Screw Chassis Mounting Stage L DISPLAY ARM OR DESK ARM STAND INSTALLATION Before installation make sure the display arm or desk arm stand is strong enough to hold the necessary weight of the monitor and the mount Panel angle adjustment range 23 upward and 5 dow...

Page 10: ...l forcibly without adjusting the stand height may cause damage to the panel or the stand The monitor is designed to be compatible with both landscape and portrait modes Video card for portrait display will be required for rotating the image on the screen With Stand A A Portrait Available Power Indicator Landscape A A Not Available Power Indicator ...

Page 11: ...n the table beforehand to prevent the monitor from being scratched Lay the monitor flat on a table with front face down Loosen the thumb screw to remove the Stand Base from the monitor Installation Put a piece of soft cloth on the table beforehand to prevent the monitor from being scratched Lay the monitor flat on a table with front face down Install the stand base as shown on above picture Tighte...

Page 12: ...PUT Speakers USB Downstream Connector 5V 500mA USB Downstream Connector 5V 500mA USB Downstream Connector 5V 900mA USB Downstream Connector 5V 900mA USB Upstream Connector Headphone connector HEADPHONE DisplayPort Connector DP HDMI Connector HDMI Cable Hole AC Connector AC IN Alternating current Keyhole for Security Lock You can fasten a security lock and cable to prevent the monitor from being re...

Page 13: ...f computer used An incorrect connection may cause serious damage to both the monitor and the computer The cable supplied with the monitor is for a standard connector If a special cable is required please contact your local iiyama dealer or regional iiyama office The Class I pluggable equipment Type A must be connected to protective earth The socket outlet shall be installed near the equipment and ...

Page 14: ... are switched off Disconnect the power source first and then the Power Cable from the monitor Disconnect the USB cable from the computer and the monitor Disconnect the signal cable from the computer and the monitor Signal Timing Change to the desired signal timing listed on page 27 COMPLIANT TIMING COMPUTER SETTING ...

Page 15: ...itor s height up to 130mm angle up to 45 degrees right and left 23 degrees upward and 5 degrees downward Do not touch the LCD screen when you change the height or the angle It may cause damage or break the LCD screen Careful attention is required not to pinch your fingers or hands into the moving part of the stand when you change the height or the angle Injury can occur if care is not taken to avo...

Page 16: ...using the Buttons An adjustment page appears after you press the ENTER Button Then use the Buttons to change the OSD vertical position settings The OSD vertical position should be changing accordingly while you are doing this Press the EXIT Button lastly and all changes are saved in the memory Press the ENTER Button to start the On Screen Display feature There are additional Menu items which can b...

Page 17: ... 3 Blue light is reduced more than Mode 2 Adv Contrast 3 Typical Contrast Ratio Off On Increased Contrast Ratio Overdrive Off 1 2 3 It will improve the gray level response time of the LCD panel A higher level results in a faster response time ADJUSTMENT MENU CONTENTS Enhance the picture edge Off Normal Soft Enhance the picture edge more than the Middle option Hard X Res Technology Enhance the pict...

Page 18: ...GLISH 14 OPERATING THE MONITOR You can skip the Menu items and directly display an option setting screen by using the following button operations ECO Press the Button when the Menu is not displayed Direct ...

Page 19: ...Cool color Red Green 9300K Warm color 7500K Normal color 6500K Blue Color Temperature i Style Color Standard For general windows environment and monitor default setting Text For text editing and viewing in a word processing environment Game For PC game environment Cinema For movie and video environment Scenery For displaying outdoor scenery images Off Return to a state set by color adjustment exce...

Page 20: ...al Position OSD is too left OSD is too right OSD is too high OSD is too low You can set the OSD display duration time between 5 and 30 seconds Adjustment Item Problem Option Button to Press OSD OSD Vertical Position Rotate the OSD 0 Normal 90 Rotate right 90 Rotate left OSD Rotate Monitors stays in off mode when power is back To turn the monitor back on press the power switch On Off When power is ...

Page 21: ...LL LANGUAGE MISCELLANEOUS INPUT SELECT AUDIO SETTINGS CHANGE LANGUAGE Adjustment Item Problem Option Recall Recall Factory preset data is restored RECALL ALL RECALL ProLite XUB2893UHSU PICTURE ADJUST COLOR SETTINGS OSD RECALL LANGUAGE MISCELLANEOUS INPUT SELECT AUDIO SETTINGS English Deutsch English German Français French Japanese Polski Polish Dutch Italiano Italian Russian Español Spanish Nederl...

Page 22: ...n numerical order Press the Button to change the picture quality in reverse numerical order Video Mode Adjust Expansion display Full Aspect Expansion display of Aspect iiyama Logo is not displayed when the monitor is turned on Off On iiyama Logo is displayed when the monitor is turned on Opening Logo Display Information See your graphic card user guide for more information about changing the resol...

Page 23: ...een by using the following button operations Input Select Press the INPUT button when the Menu is not displayed Direct Search for an available input source and select automatically Auto Select the Digital HDMI input Select the Digital DisplayPort input HDMI DisplayPort HDMI DISPLAYPORT DP ProLite XUB2893UHSU INPUT SOURCE AUTO MANUAL MANUAL SELECT SELECT PICTURE ADJUST COLOR SETTINGS OSD RECALL LAN...

Page 24: ...CTURE ADJUST COLOR SETTINGS OSD RECALL LANGUAGE MISCELLANEOUS INPUT SELECT AUDIO SETTINGS Too soft Too loud Turn off the sound temporarily Return the sound volume to the previous level On Off You can skip the Menu items and directly display an adjustment scale by using the following button operations Direct Volume Press the Button when the Menu is not displayed Direct ...

Page 25: ...on the screen 3 The OSD lock will be deactivated by pressing the front ENTER Button again for about 10 seconds Power Switch The Power Switch can be locked to avoid an accidental power operation 1 Make sure the monitor is turned ON 2 The Power Switch lock will be activated by pressing the front Button for about 10 seconds If you try to turn off the monitor by pressing the Power Switch a message Pow...

Page 26: ...n either the keyboard or the mouse are touched again The standby feature of this product complies with power saving requirement of ENERGY STAR and VESA DPMS When activated it automatically reduces unnecessary power consumption of the monitor when your computer is not in use To use the feature the monitor needs to be connected to a VESA DPMS compliant computer There is a standby step the monitor ta...

Page 27: ... turned ON The AC socket is live Please check with another piece of equipment If the blank screen saver is in active mode touch the keyboard or the mouse Increase the Contrast and or Brightness The computer is ON The Signal Cable is properly connected The signal timing of the computer is within the specification of the monitor If the monitor is in standby mode touch the keyboard or the mouse The c...

Page 28: ...t level of the audio equipment is within the specification of the monitor The audio output level of the audio equipment is within the specification of the monitor The sound is too loud or too quiet For better environment protection please don t dispose your monitor Please visit our web site www iiyama com for monitor recycling RECYCLING INFORMATION Problem Check ...

Page 29: ... 60Hz Input Connector HDMI DisplayPort Input Video Signal HDMI DisplayPort USB Standard USB3 0 DC5V 900mA 2 USB2 0 DC5V 500mA 2 Number of USB Ports Connector shape 1 Upstream Series B 4 Downstream Series A Headphone Connector ø 3 5mm mini jack Stereo Speakers 2W 2 Stereo speakers Maximum Screen Size 620 93mm W 341 28mm H 24 4 W 13 4 H Power Source 100 240VAC 50 60Hz 1 6A Power Consumption 2 39 5W ...

Page 30: ...LISH 26 APPENDIX 55 0mm 2 2 230 0mm 9 1 659 5mm 26 0 684 5mm 26 9 414 0mm 16 3 544 0mm 21 4 405 0mm 15 9 368 5mm 14 5 349 5mm 13 8 636 5mm 25 1 633 0mm 24 9 300 0mm 11 8 DIMENSIONS Maximum adjustment range ...

Page 31: ...24 768 48 363kHz 60 004Hz 65 000MHz 60 023kHz 75 029Hz 78 750MHz 1280 1024 63 981kHz 60 020Hz 108 000MHz 79 976kHz 75 025Hz 135 000MHz 1440 900 55 935kHz 59 887Hz 106 500MHz 1600 900 60 000kHz 60 000Hz 108 000MHz 70 463kHz 74 961Hz 152 200MHz 1600 1200 75 000kHz 60 000Hz 162 000MHz 1680 1050 65 290kHz 60 000Hz 146 250MHz 1920 1080 66 590kHz 59 930Hz 138 500MHz 1920 1200 74 038kHz 59 950Hz 154 000M...

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