IKEA 404.660.06 Manual Download

Page: 44 / 96

BEfORE yOU CaLL

Solutions to Common problems

Before you call for service, review the following list. It may save you time and expense. Possible solutions

are provided with the problem listed

problem

Cause / Solution

Entire appliance does not

operate

Appliance not connected. Make sure power cord is plugged properly into outlet. Check

your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric com-

pany for service outage information.

Self Clean problems

Self clean does not work.

Oven control not set properly. See “Self Clean” on page 34.

Oven racks discolored or do

not slide easily.

Oven racks left in oven cavity during self clean. Remove oven racks from oven cav-

ity before starting a self-clean cycle. Clean by using a mild abrasive cleaner following

manufacturer’s instructions. Rinse with clean water, dry, and replace in oven.

Soil not completely removed

after self clean.

Self clean was interrupted. Review instructions on “Self Clean” on page 34.
Excessive spills on oven bottom. Remove excessive spills before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket,

and the small area at the front center of the oven bottom. These areas are not in the

self-cleaning area, but get hot enough to burn on residue. Clean these areas before

starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon

brush and water or a nylon scrubber. Be careful not to damage the oven gasket.

Cooktop problems
problem

Cause / Solution

Cooking zone is too hot or

not hot enough.

Incorrect surface control setting. Adjust power level setting.

Cooking zone does not heat

or does not heat evenly.

Be sure the correct surface control knob is turned on for the element needed.
Be sure to use the correct cookware material type for induction cooking. Use cookware

specifically identified by the manufacturer to use for induction cooking. If you’re not

sure, use a magnet to test whether the cookware type will work. If a magnet sticks to

the bottom of the cookware, the material type is correct for induction cooking.
Be sure to read about pan-sensing in the Induction Cooking section and correct any

pan-sensing issues in the checklist provided.

Control for the cooking zone

does not work.

Incorrect cookware used. See “Using Proper Cookware” on page 14.
Cookware is the wrong size or incorrectly positioned in the cooking zone. See “Cor-

recting Pan Sensing Errors” on page 15

More than one control was pressed at a time. Make sure that when you try to config

ure the control, nothing is touching another control.

Areas of discoloration with

metallic sheen on cooktop

surface.

Mineral deposits from water and food. Remove them using cooktop cleaning creme ap-

plied to the ceramic surface. Buff with a non-abrasive cloth or sponge.

Scratches or abrasions on

cooktop surface.

Coarse particles such as salt or hardened soils between cooktop and utensils can

cause scratches. Be sure the cooktop surface and bottoms of utensils are clean before

use. Small scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used. Ap-

ply cooktop cleaning creme to the ceramic surface. Buff with a non-abrasive cloth or

sponge.

Cookware with a rough bottom was used. Use smooth, flat-bottomed cookware.

Metal marks on the cooktop. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on

the cooktop surface. Apply cooktop cleaning creme to the ceramic surface. Buff with a

non-abrasive cloth or sponge. For more information, see “Cooktop Cleaning” on page

Brown streaks or specks on

cooktop surface.

Boil overs are cooked onto the surface. When cooktop is cool, use a razor blade scrap-

er to remove soil. For more information see “Cooktop Maintenance” on page 40.