IKEA 90444984, Manual

ENGLISH 17

How long is the IKEA guarantee valid?

This guarantee is valid for five (5) years - two 

(2) years if the appliance is named LAGAN or 

TILLREDA - from the original date of purchase 

of your appliance at IKEA or from the 

installation date with maximum limit of three 

months from the purchase date. 

The original sales receipt, is required as proof 

of purchase.

If service work is carried out under guarantee, 

this will not extend the guarantee period for 

the appliance.

Once a warranted product has been replaced, 

the replaced product warranty will be valid 

for the balance period from date of original 

purchase invoice

Who will execute the service?

IKEA service provider will provide the 

service through its own service operations or 

authorized service partner network.

What does this guarantee cover?

•  The guarantee covers faults of the 

appliance, which have been caused by 

faulty construction or material faults from 

the date of purchase from IKEA or from 

the installation date with maximum limit of 

three months from the purchase date. 

•  This guarantee applies to domestic use only.

•  The exceptions are specified under the 

headline “What is not covered under this 

guarantee?” Within the guarantee period,

•  The costs to remedy the fault e.g. repairs, 

parts, labour and travel will be covered, 

provided that the appliance is accessible for 

repair without special expenditure. On these 

conditions the respective local regulations 

are applicable. 

•  Replaced parts become the property of 

IKEA.

•  In case of non-repairable product, the retail 

value of the replacement will not exceed 

the purchase price that was paid by the 

customer

What will IKEA do to correct the problem?

•  IKEA appointed Service Provider will 

examine the product and decide, at its 

sole discretion, if it is covered under this 

guarantee. If considered covered, IKEA 

Service Provider or its authorized service 

partner through its own service operations, 

will then, at its sole discretion, either repair 

the defective product or replace it with the 

same or a comparable product.

What is not covered under this guarantee?

•  Normal wear and tear.

•  Deliberate or negligent damage, damage 

caused by failure to observe operating 

instructions, incorrect installation or by 

connection to the wrong voltage, damage 

caused by chemical or electrochemical 

reaction, rust, corrosion or water damage 

including but not limited to damage caused 

by excessive lime in the water supply, 

damage caused by abnormal environmental 

conditions.

•  Consumable parts including batteries and 

lamps.

•  Non-functional and decorative parts which 

do not affect normal use of the appliance, 

including any scratches and possible colour 

differences.

•  Accidental damage caused by foreign objects 

or substances and cleaning or unblocking of 

filters, drainage systems or soap drawers.

•  Damage to the following parts: ceramic 

glass, accessories, crockery and cutlery 

baskets, feed and drainage pipes, seals, 

lamps and lamp covers, screens, knobs, 

casings and parts of casings. Unless such 

damages can be proved to have been 

caused by production faults.

•  Cases where no fault could be found during 

a technician’s visit.

•  Repairs not carried out by our appointed 

service providers and/or an authorized 

service contractual partner or where non-

original parts have been used.

•  Repairs caused by installation which is faulty 

or not according to specification

•  The use of the appliance in a non-domestic 

environment i.e. professional use.

•  Transportation damages. If a customer 

transports the product to his home or 

another address, IKEA is not liable for any 

damage that may occur during transport. 

However, if IKEA delivers the product to the 

customer’s delivery address, then damage to 

the product that occurs during this delivery 

will be covered by IKEA.

•  Damage resulting from power outage, 

power surges or dips, fluctuating voltage or 

IKEA GUARANTEE