Removing the residues and stubborn
residues
1. Food containing sugar, plastics, tin foil
residues should be removed at once,
best tool for cleaning glass surface is a
scraper (not included with the
appliance). Place a scraper on the glass
ceramic surface at an angle and remove
residues by sliding the blade over the
surface. Wipe the appliance with a
damp cloth and a little washing up
liquid. Finally, rub the appliance dry
using a clean cloth.
2. Limescale rings, water rings, fat
splashes, shiny metallic discolorations
should be removed after the appliance
has cooled down using cleaner for glass
ceramic or stainless steel.
Troubleshooting
Warning!
Refer to Safety
chapters.
What to do if…
Problem
Possible cause
Remedy
The appliance cannot be
switched on or is not operat-
ing.
The appliance is not connec-
ted to an electrical supply or
it is connected incorrectly.
Check if the appliance is cor-
rectly connected to the elec-
trical supply (refer to con-
nection diagram).
More than 10 seconds
passed since you switched
on the hob.
Switch the appliance on
again.
The Child Safety Device or
the Lock is on .
Deactivate the Child Safety
Device (See the section
“Child Safety Device" or
"Lock").
Several sensor fields were
touched at the same time.
Only touch one sensor field.
Acoustic signal sounds, ap-
pliance switches off.
One or more sensor fields
have been covered for lon-
ger than 10 seconds.
Uncover sensor field.
The residual heat indicator is
not displaying anything.
The cooking zone was only
on for a short time and is
therefore not hot.
If the cooking zone is sup-
posed to be hot, call an Af-
ter Sales Service.
There is no signal when you
touch the panel sensor fields.
The signals are deactivated. Activate the signals. Refer to
OffSound Control.
ENGLISH
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