IKEA LUFTIG, User Manual

9

english

caused by failure to observe operating 

instructions, incorrect installation or by 

connection to the wrong voltage, damage 

caused by chemical or electro-chemical 

reaction, rust, corrosion or water damage 

including but not limited to damage caused 

by excessive lime in the water supply, 

damage caused by abnormal environmental 

conditions.

•  Consumable parts including batteries and 

lamps.

•  Non-functional and decorative parts which 

do not affect normal use of the appliance, 

including any scratches and possible color 

differences.

•  Accidental damage caused by foreign 

objects or substances and cleaning or 

unblocking of filters, drainage systems or 

soap drawers.

•  Damage to the following parts: ceramic glass, 

accessories, crockery and cutlery baskets, 

feed and drainage pipes, seals, lamps 

and lamp covers, screens, knobs, casings 

and parts of casings. Unless such damages 

can be proved to have been caused by 

production faults. 

•  Cases where no fault could be found during 

a technician’s visit. 

•  Repairs not carried out by our appointed 

service providers and/or an authorized 

service contractual partner or where non-

original parts have been used. 

•  Repairs caused by installation which is faulty 

or not according to specification. 

•  The use of the appliance in a non-domestic 

environment i.e. professional use. 

•  Transportation damages. If a customer 

transports the product to their home or other 

address, IKEA is not liable for any damage 

that may occur during transport. However, if 

IKEA delivers the product to the customer’s 

delivery address, then damage to the 

product that occurs during this delivery will be 

covered by this guarantee. 

•  Cost for carrying out the initial installation 

of the IKEA appliance. However, if an IKEA 

service provider or its authorized service 

partner repairs or replaces the appliance 

under the terms of this guarantee, the service 

provider or its authorized service partner will 

re-install the repaired appliance or install the 

replacement, if necessary. 

This restriction do not apply to fault-free work 

carried out by a qualified specialist using our 

original parts in order to adapt the appliance to 

the technical safety specifications of another EU 

country. 

how country law applies

The IKEA guarantee gives You specific legal rights, 

which covers or exceed local demands. However 

these conditions do not limit in any way consumer 

rights described in the local legislation

Area of validity

For appliances which are purchased in one EU 

country and taken to another EU country, the 

services will be provided in the framework of 

the guarantee conditions normal in the new 

country. An obligation to carry out services in 

the framework of the guarantee exists only 

if the appliance complies and is installed in 

accordance with: 

•  the technical specifications of the country in 

which the guarantee claim is made; 

•  the Assembly Instructions and User Manual 

Safety Information; 

The dedicated After sales service for 

IKeA appliances: 

Please do not hesitate to contact IKEA After 

Sales Service to:

1.  make a service request under this guarantee; 

2.  ask for clarification on installation of the 

IKEA appliance in the dedicated IKEA 

kitchen furniture. The service won’t provide 

clarifications related to: 

 - the overall IKEA kitchen installation;

 - connections to electricity (if machine comes 

without plug and cable), to water and to 

gas since they have to be executed by an 

authorized service engineer.