17
ENGLISH
• Clean and wipe out the melted frost with a
cloth.
• After defrosting, connect the appliance to
the power supply.
Caution!
To avoid damaging the freezer
compartment wall, do not use any sharp
objects to remove the frost or separate the
frozen food.
Troubleshooting
Warning!
Refer to Safety chapters.
What to do if...
Problem
Possible Cause
Solution
The appliance does not operate.
The mains plug is not connected to the
mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy.
The appliance is not placed stably.
Level the feet of the appliance
to stabilize it. Refer to "Levelling
feet", or the separate Assembly
Instructions.
Acoustic alarm is on.
The door is left open.
Close the door. Refer to "Door
open alarm".
The lamp does not work.
The lamp is defective.
Refer to “Replacing the lamp”.
The temperature cannot be
adjusted.
A control mode (fast cooling, fast
freezing or vacation function if
applicable on your model ) is activated.
Deactivate the control mode. Refer
to “Operation” chapter.
The compressor operates
continually.
Temperature is set incorrectly.
Refer to “Operation” chapter.
Many food products were inserted at the
same time.
Insert less food products at the
same time.
The room temperature is too high.
Refer to climate class chart on the
rating plate.
Food products placed in the appliance
were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly.
Refer to “Closing the door”.
The temperature in the appliance
is too low/too high.
The temperature is not set correctly.
Set a higher/lower temperature.
The door is not closed correctly.
Refer to “Closing the door”.
The food products temperature is too
high.
Let the food products temperature
decrease to room temperature
before storage.
Many food products are inserted at the
same time.
Wait some hours and then check
the temperature again.
The thickness of the frost is greater than
4-5 mm.
Defrost the appliance.
The door has been opened often.
Open the door only if necessary.
There is no cold air circulation in the
appliance.
Make sure that there is cold air
circulation in the appliance.
