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19

ENGLISH

Troubleshooting

 

Warning! 

Refer to Safety chapters.

What to do if...

Problem

Possible Cause

Solution

The doors of the appliance are 

not aligned.

The height of the doors are not in a 

level.

Refer to "Levelling doors". 

The appliance does not operate.

The mains plug is not connected to the 

mains socket correctly.

Connect the mains plug to the 

mains socket correctly.

There is no voltage in the mains socket.

Connect a different electrical 

appliance to the mains socket. 

Contact a qualified electrician.

The appliance is noisy.

The appliance is not placed stably.

Level the feet of the appliance 

to stabilize it. Refer to "Levelling 

feet", or the separate Assembly 

Instructions.

The lamp does not work.

The lamp is defective. 

Refer to “Replacing the lamp”. 

The temperature cannot be 

adjusted.

A control mode (super cooling, super 

freezing or auto mode) is activated.

Deactivate the control mode. Refer 

to “Operation” chapter.

The compressor operates 

continually.

Temperature is set incorrectly.

Refer to “Operation” chapter.

Many food products were inserted at the 

same time.

Insert less food products at the 

same time. 

The room temperature is too high.

Refer to climate class chart on the 

rating plate.

Food products placed in the appliance 

were too warm.

Allow food products to cool to 

room temperature before storing.

The door is not closed correctly.

Refer to “Closing the door”.

The temperature in the appliance 

is too low/too high.

The temperature is not set correctly.

Set a higher/lower temperature.

The door is not closed correctly.

Refer to “Closing the door”.

The food products temperature is too 

high.

Let the food products temperature 

decrease to room temperature 

before storage.

Many food products are inserted at the 

same time.

Wait some hours and then check 

the temperature again.   

The thickness of the frost is greater than 

4-5 mm.

Defrost the appliance.

The door has been opened often.

Open the door only if necessary.

There is no cold air circulation in the 

appliance.

Make sure that there is cold air 

circulation in the appliance.

Summary of Contents for VINTERKALL

Page 1: ...VINTERKALL AU ...

Page 2: ...Please refer to www IKEA com au and select your local store for local store phone numbers and opening time ...

Page 3: ...ENGLISH 4 ...

Page 4: ...e for future reference Children and vulnerable people safety This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved This appliance may be used by chil...

Page 5: ...uit Do not use electrical appliances inside the food storage compartments of the appliance unless they are of the type recommended by the manufacturer Do not use water spray and steam to clean the appliance Clean the appliance with a moist soft cloth Only use neutral detergents Do not use abrasive products abrasive cleaning pads solvents or metal objects Do not store explosive substances such as a...

Page 6: ...ble for the freezing of fresh food This refrigerating appliance is not intended to be used as a built in appliance Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction The appliance is equipped with a lamp for interior lighting Only service is allowed to replace the lighting device Contact your Authorised Service Centre WARNING To avoid a hazard du...

Page 7: ... mains plug Connect the mains plug to the mains socket only at the end of the installation Make sure that there is access to the mains plug after the installation Do not pull the mains cable to disconnect the appliance Always pull the mains plug Use Warning Risk of injury burns electrical shock or fire The appliance contains flammable gas isobutane R600a a natural gas with a high level of environm...

Page 8: ...he ambient temperature corresponds to the climate class indicated on the rating plate of the appliance Climate class Ambient temperature SN 10 C to 32 C N 16 C to 32 C ST 16 C to 38 C T 16 C to 43 C SN indicates that this refrigerating appliance is intended to be used at ambient temperatures ranging from 10 C to 32 C N indicates that this refrigerating appliance is intended to be used at ambient t...

Page 9: ...the gap between the hinge and the hinge grommet Insert more supplied fastener rings for height increase if needed until the two doors are aligned Unlevel Hinge grommet Hinge Installing distance holder Warning Serious or fatal crushing injuries can occur from appliance tip over ALWAYS secure this appliance to the wall using tip over restraints Using the supplied distance holder to fix the appliance...

Page 10: ...e for the first time wash the interior and all internal accessories with lukewarm water and same neutral soap so as to remove the typical smell of a brand new product then dry thoroughly Important Do not use detergents or abrasive powders as these will damage the finish ...

Page 11: ...D lamp 3 Door gasket 4 Door balconies 5 Bottle balcony 6 Vegetable drawer 7 Door for lower freezer drawer 8 Door for upper freezer drawer 9 Vegetable drawer 10 Bottle balcony 11 Door balconies 12 Upper freezer drawer 13 Lower freezer drawer Least cold zone Intermediate temperature zone Coldest zone ...

Page 12: ...icator 2 Unlock indicator 3 Auto mode indicator 4 Refrigerator temperature button 5 Freezer temperature button 6 Mode button 7 Unlock button 8 Super freezing indicator 9 Super cooling indicator 10 Temperature display 11 Cooling function off indicator 12 Refrigerator temperature indicator ...

Page 13: ... from 16 C to 24 C and the default temperature is 18 C Press the 5 Freezer temperature button on the control panel to change the freezer compartment temperature To manually adjust the temperature of the freezer compartment deactivate the following functions 9 super cooling 8 super freezing and 3 auto mode Adjust the temperature setting by keeping in mind that the temperature inside the appliance d...

Page 14: ...the quality of the foods and treating before freezing Freezing fresh food The freezer compartment is suitable for freezing fresh food and storing frozen and deep frozen food for a long time To freeze the maximum amount of food super freezing function needs to be activated To activate the super freezing function please read Super freezing function The freezing process lasts 24 hours during this per...

Page 15: ...elves can be positioned as desired Caution Do not move the glass shelf above the vegetable drawer to ensure correct air circulation Vegetable drawer Picture for reference only The drawers can be pulled out for cleaning The refrigerator comes with two separate vegetable drawers The drawers are suitable for storing fruit and vegetables The left drawer has a temperature adjustment slider which can se...

Page 16: ...s set and the appliance is fully loaded the compressor may run continuously causing frost or ice on the evaporator If this happens set the internal temperature toward warmer one to allow automatic defrosting and so a saving in electricity consumption Hints for fresh food refrigeration Do not store warm food or evaporating liquids in the refrigerator Cover or wrap the food particularly if it has a ...

Page 17: ...rature of the latter Lean foods store better and longer than fatty ones salt reduces the storage life of food Water ices if consumed immediately after removal from the freezer compartment can possibly cause the skin to be freeze burnt It is advisable to show the freezing in date on each individual pack to enable you to keep tab of the storage time Hints for storage of frozen food To obtain the bes...

Page 18: ...essary and clean the appliance and all accessories 4 Clean the appliance and all accessories 5 Leave the door doors open to prevent unpleasant smells Caution If you want to keep the appliance switched on ask somebody to check it once in a while to prevent the food inside from spoiling in case of a power failure Defrosting fridge compartment Frost is automatically eliminated from the evaporator of ...

Page 19: ...ter The compressor operates continually Temperature is set incorrectly Refer to Operation chapter Many food products were inserted at the same time Insert less food products at the same time The room temperature is too high Refer to climate class chart on the rating plate Food products placed in the appliance were too warm Allow food products to cool to room temperature before storing The door is ...

Page 20: ... refer to www IKEA com au and select your local store for local store phone numbers and opening times The defrost water drain is clogged Clean the drain hole with a piece of wire The door does not close completely The shelves are out of position Make sure the shelves are in correct position Refer to Movable shelves The door gaskets are dirty Clean the door gaskets The appliance is not level Refer ...

Page 21: ...entre located at the end of this manual and call your relative phone number Technical information Product category Product type Refrigerator Freezer Installation type Freestanding Product dimensions Height 1898 mm Width 833 mm Depth 663 mm Net volume Fridge 341 L Freezer 171 L Defrost system Fridge Auto Freezer Auto Energy consumption 397 kWh y Energy class MEPS 4 stars Voltage 220 240 V Frequency...

Page 22: ...Safety Information IKEA s guarantee is subject to Australian Consumer Law see Schedule 2 to Competition and Consumer Act 2010 This guarantee is in addition to and does not exclude restrict or modify in any way any non excludable statutory warranties in Australia What will IKEA do to correct the problem IKEA appointed Service Provider will examine the product and decide at its sole discretion if it...

Page 23: ...ilar State and Territory laws and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights remedies obligations or liabilities How country law applies The IKEA guarantee gives you specific legal rights which cover or exceed all the local legal demands However these conditions do not limit in any way consumer...

Page 24: ... for your appliances at the time of service call request Please refer to www IKEA com au and select your local store for local store phone numbers and opening times Before calling us assure that You have to hand the IKEA article number 8 digit code and the Serial Number 22 digit code that can be found on the rating plate for the appliance of which you need our assistance SAVE THE SALES RECEIPT It ...

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Page 28: ... Inter IKEA Systems B V 2021 AA 2230414 2 ...

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