ILVE CS Series, Instruction Manual & User Manual

Warranty Card

Eurolinx Pty Limited A.B.N. 50 001 473 347 

trading as ILVE (“ILVE”)

Office:

48-50 Moore Street, Leichhardt N.S.W 2040 

Post:

Locked Bag 3000, Annandale, N.S.W 2038 

P: 1300 856 411

WARRANTY REGISTRATION

Your ongoing satisfaction with your ILVE 

product is important to us. We ask that you 

complete the enclosed Warranty Registration 

Card and return it to us so that we have a 

record of the ILVE products you purchased. 

Alternatively you can register on line (see 

registration card for details)

PRIVACY

ILVE respects your privacy and is committed 

to handling your personal information 

in accordance with the National Privacy 

Principles and the Privacy Act 1988 (Cth). A 

copy of the ILVE Privacy Policy is available at 

www.ilve.com.au. ILVE will not disclose any 

personal information set out in the Warranty 

Registration Card (“Personal Information”) 

without your consent unless required by:
1. law;
2. any ILVE related company;
3. any service provider which provide services 

to ILVE or assist ILVE in providing services 

(including repair and warranty services) to 

customers. Our purpose in collecting the 

Personal Information is

to keep a record of the ILVE product 

purchased by you, in order to provide a 

better warranty service to you in the unlikely 

event that there is a problem with your ILVE 

product. ILVE may contact you at any one 

or more of the address, email address or 

telephone numbers set out in the Warranty 

Registration Card. Please contact ILVE on 

1300 694 583 should you not wish to be 

contacted by ILVE.

WARRANTY
1. Warranty

ILVE warrants that each ILVE product will 

remain, for a period of twenty four (24) 

months computed from the date of purchase 

of the ILVE product, free from defects 

arising in the manufacture of the ILVE 

product (“Warranty”). Except for consumer 

guarantees set out in the Competition 

and Consumer Act 2010 (Cth) (“Act”), ILVE 

does not make any further warranties or 

representations in relation to ILVE products.
2. What is not Covered by the Warranty.
The Warranty does not apply if an ILVE 

product is defective by a factor other than a 

defect arising in the manufacture of the ILVE 

product, including but not limited to:

ilve.com.au

(a) damage through misuse (including failure 

to maintain, service or use with proper care), 

neglect, accident or ordinary wear and 

tear (including deterioration of parts and 

accessories and glass breakage);
(b) use for purpose for which the ILVE product 

was not sold or designed;
(c) use or installation which is not in 

accordance with any specified instructions for 

use or installation;
(d) use or operation after a defect has 

occurred or been discovered;
(e) damage through freight, transportation or 

handling in transit (other than when ILVE is 

responsible);
(f ) damage through exposure to chemicals, 

dusts, residues, excessive voltage, heat, 

atmospheric conditions or other forces or 

environmental factors outside the control or 

ILVE;
(g) repair, modification or tampering by the 

purchaser or any person other than ILVE, an 

employee of ILVE or an authorised ILVE service 

contractor;
(h) use of parts, components or accessories 

which have not been supplied or specifically 

approved by ILVE.
(i) damage to surface coatings caused by 

cleaning or maintenance using products not 

recommended in the ILVE product handbook 

provided to the purchaser upon purchase of 

the ILVE product;
(j) damage to the base of an electric oven due 

to items having been placed on the base of 

the oven cavity or covering the base, such as 

aluminium foil (this impedes the transfer of 

heat from the element to the oven cavity and 

can result in irreparable damage); or
(k) damages, dents or other cosmetic 

imperfections not affecting the performance 

of the ILVE in respect of an ILVE product 

purchased as a “factory second” or from 

display.

The Warranty does not extend to light globes 

used in ILVE products.

Customers must retain proof of purchase in 

order to be eligible to make a warranty claim in 

respect of an ILVE product.

6. Claiming under the Warranty
Customers will bear the cost of claiming 

under this Warranty unless ILVE determines 

the expenses are reasonable, in which case 

the customer must claim those expenses by 

providing written evidence of each expense to 

ILVE at the address on the Warranty 
Registration Card.