26
EN
Built-in vacuum drawer
42/2018 cod. EI33960040000EN
VM615
Troubleshooting
Most of the problems that occur during daily use of the packaging machine can be eliminated person-
ally. The following table serves as a support.
Request the intervention of Technical Assistance if it is not possible to solve the problem personally.
Problem
Cause
Solution
The packaging machine
does not come out of the
drawer.
• Guides “push to open” system
jammed.
• Coiled power cable jammed.
• Contact the installer.
• Contact the installer.
The packaging machine
does not switch on
• The packaging machine is not
powered.
• The power plug is not inserted
in the socket.
• Check that there is power to the
socket used.
• Insert the plug of the power supply
into the socket.
The packaging machine
is off.
• No electrical power.
• Electronic fault.
• Disconnect the electrical power
supply.
• Contact the technical support
service.
The keys do not react to
the commands.
• The surface of the control
panel is dirty or wet.
• Clean and dry the surface of the
control panel.
The lid doesn't open.
• A cycle is running.
• There is no indicator light il-
luminated on the panel
• It is normal that during the operat-
ing cycles the lid remains closed.
Wait for the end of the cycle or
press
to interrupt
the cycle and emptythe tray.
• During the cycle there is no elec-
trical power. NEVER ATTEMPT
TO OPEN THE LID. Restore the
power supply and wait for decom-
pression of the tray.
Too much air remains in
the sealed bag.
• The bag is not suitable to the
dimensions of the product to
be packaged.
• The level of vacuum chosen
is too low.
• The product is liquid.
• Use a bag of suitable size.
• Repeat the cycle with a higher
level of vacuum.
• It is normal that with a liquid pro-
duct, some air bubbles remain
inside.
Troubleshooting
Summary of Contents for VM615
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