ILVE X370, Instruction Manual

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Eurolinx Pty Limited A.B.N. 50 001 473 347 

trading as ILVE (“ILVE”)

Office:

48-50 Moore Street, Leichhardt N.S.W 2040 

Post:

Locked Bag 3000, Annandale, N.S.W 2038 

P: 1300 856 411

WARRANTY REGISTRATION

Your ongoing satisfaction with your ILVE product 

is important to us. We ask that you complete the 

enclosed Warranty Registration Card and return 

it to us so that we have a record of the ILVE 

product purchased by you, Alternitivley, you can 

now register your warranty online at 

http://support.eurolinx.com.au/

PRIVACY

ILVE respects your privacy and is committed 

to handling your personal information in 

accordance with the National Privacy Principles 

and the Privacy Act 1988 (Cth). A copy of the 

ILVE Privacy Policy is available at www.ilve.

com.au. ILVE will not disclose any personal 

information set out in the Warranty Registration 

Card (“Personal Information”) without your 

consent unless required by:

1. law;

2. any ILVE related company;

3. any service provider which provide services 

to ILVE or assist ILVE in providing services 

(including repair and warranty services) to 

customers. Our purpose in collecting the 

Personal Information is to keep a record of 

the ILVE product purchased by you, in order 

to provide a better warranty service to you in 

the unlikely event that there is a problem with 

your ILVE product. ILVE may contact you at any 

one or more of the addresses, email addresses 

or telephone numbers set out in the Warranty 

Registration Card. Please contact ILVE on 1300 

694 583 should you not wish to be contacted by 

ILVE.

WARRANTY

1. Warranty

ILVE warrants that each ILVE product will 

remain, for a period of twenty four (24) months 

computed from the date of purchase of the 

ILVE product, free from defects arising in the 

manufacture of the ILVE product (“Warranty”). 

Except for consumer guarantees set

out in the Competition and Consumer Act 2010 

(Cth) (“Act”), ILVE does not make any further 

warranties or representations in relation to ILVE 

products.

2. What is not Covered by the Warranty.

The Warranty does not apply if an ILVE product 

is defective by a factor other than a defect 

arising in the manufacture of the ILVE product, 

including but not limited to:

(a) damage through misuse (including failure 

to maintain, service or use with proper care), 

neglect, accident or ordinary wear and tear 

(including deterioration of parts and accessories 

and glass breakage);

(b) use for purpose for which the ILVE product 

was not sold or designed;

(c) use or installation which is not in accordance 

with any specified instructions for use or 

installation;

(d) use or operation after a defect has occurred or 

been discovered;

(e) damage through freight, transportation or 

handling in transit (other than when ILVE is 

responsible);

(f) damage through exposure to chemicals, dusts, 

residues, excessive voltage, heat, atmospheric 

conditions or other forces or environmental 

factors outside the control or ILVE;

(g) repair, modification or tampering by the 

purchaser or any person other than ILVE, an 

employee of ILVE or an authorised ILVE service 

contractor*;

(h) use of parts, components or accessories 

which have not been supplied or specifically 

approved by ILVE.

(i) damage to surface coatings caused by cleaning 

or maintenance using products not recommended 

in the ILVE product handbook provided to the 

purchaser upon purchase of the ILVE product;

(j) damage to the base of an electric oven due to 

items having been placed on the base of the oven 

cavity or covering the base, such as aluminium 

foil (this impedes the transfer of heat from the 

element to the oven cavity and can result in 

irreparable damage); or

(k) damages, dents or other cosmetic 

imperfections not affecting the performance of the 

ILVE in respect of an ILVE product purchased as a 

“factory second” or from display

The Warranty does not extend to light globes 

used in ILVE products.

3. Domestic Use

Each ILVE product is made for domestic use. This 

Warranty may not extend to ILVE products used 

for commercial purposes.

4. Time for Claim under the Warranty

You must make any claim under this Warranty 

within twenty eight (28) days after the occurrence 

of an event which gives rise to a claim pursuant 

to the Warranty, by booking a service call on the 

telephone number below.

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WARRANTY