C.5
Error Codes
The scanner does report error conditions on the built in display and through the API.
Some errors are only sent to the API. A green problem description signals that operation
of the scanner is still possible although the error will have an influence on the behavior or
quality of the scanner. If a problem description occurred the device will be stopped and
further scanning is inhibited.
Error # Error message shown in
the display
Error message sent to
application
Problem description
1
Scanner in use.
An attempt to access the scanner was
made from a different application.
2
Invalid session ID.
An attempt to access the scanner with
an invalid session ID was made.
4
USER BREAK
Stop button pressed.
The stop button was pressed during
the operation.
5
E05 S2N BOARD
S2N board failure
The S2N board is either not found or
found defective. Make sure board is
sitting correctly on the motherboard.
8
User
timeout
The function ended because of a time
out
9
Warming
up
The device is still warming up and
cannot be used.
10
Invalid
setting
value.
The value sent to the device is invalid.
11
Setting does not exist.
The settings does not exist.
12
Invalid user docsize.
The size of the user format is invalid.
14
Invalid resolution or color
mode.
Either the resolution or the color mode
is invalid.
15
E15 DOCUMENT
PICKING
Document picking error.
The parameters that specify the
document picking area are invalid.
20
E20 MOTOR 1/1 (CCD DRV)
SWITCH PERM. OPEN
Motor 1 / PCI 1 (CCD drive):
End switch permanently
open.
The home position switch is
permanently open. The mechanics of
the corresponding motor could be
blocked or disconnected or the
switch/cable is defective.
21
E21 MOTOR 1/1 (CCD DRV)
SWITCH PERM. CLOSED
Motor 1 / PCI 1 (CCD drive):
End switch permanently
closed.
The home position switch is
permanently closed. The mechanics
of the corresponding motor could be
blocked or the switch/cable is
defective.
22
E22 MOTOR 2/1 (L. LAMP)
SWITCH PERM. OPEN
Motor 2 / PCI 1 (Left lamp):
End switch permanently
open.
The home position switch is
permanently open. The mechanics of
the corresponding motor could be
blocked or the switch/cable is
defective.
23
E22 MOTOR 2/1 (L. LAMP)
SWITCH PERM. CLOSED
Motor 2 / PCI 1 (Left lamp):
End switch permanently
closed.
The home position switch is
permanently closed. The mechanics
of the corresponding motor could be
blocked or the switch/cable is
defective.
Setup and Assembly Manual
Page 73
