C.7
Error Codes
The scanner does report error conditions on the display and through the API. Some errors
are only sent to the API.
White background of the problem description indicates that the message is information
only.
A problem description with green background signals that operation of the scanner is still
possible although the error will have an influence on the behavior or quality of the
scanner.
Note:
Problem description text with a red background indicates a critical error.
The device will be stopped and further scanning is inhibited.
Error
#
Error message shown in
the display
Error message sent to
application
Problem description
1
Scanner in use.
An attempt to access the scanner was
made from a different application.
2
Invalid session ID.
An attempt to access the scanner with
an invalid session ID was made.
4
Invalid
password
An attempt to access the scanner with
an invalid password was made.
5
E05 S2N BOARD
S2N board failure
The S2N board is either not found or
found defective. Make sure board is
sitting correctly on the motherboard.
6
E06 POWER SUPPLY
FAILED
Power supply failed
A problem with the internal power supply
was detected. Operation is not possible.
USER BREAK
Stop button pressed.
The stop button was pressed during the
operation.
7
8
User
timeout
The function ended because of a time
out
9
Warming
up
The device is still warming up and
cannot be used.
10 Invalid
setting
value.
The value sent to the device is invalid.
11
Setting does not exist.
The settings does not exist.
12
Invalid user docsize.
The size of the user format is invalid.
14
Invalid resolution or color
mode.
Either the resolution or the color mode is
invalid.
15
Document feeding error.
The document is not inserted correctly.
Please insert the document again.
Using “Transport speed” = “slow”
Document feeding error.
may help.
16 Paper over exit sensor
Paper over exit sensor.
Paper is found in the exit sensor region.
Pull paper out of the device.
17 Paper in transport
Paper in transport
Please clear transport
Paper is found in the transport. Clean
transport first.
18 Paper jam
Paper jam
Please clear transport.
Paper jam occurred. Clear transport first.
Setup and Assembly Manual
Page 65
