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16

1. SYMPTOM: THE SPA WILL NOT OPERATE

a. Check the power cord. The power cord must be

plugged into a grounded outlet (see PLUGGING
IN THE RENEW 207 on page 10).

b. Check the GFCI breaker to see if it is tripped or

if it was not turned on. Reset the GFCI breaker.

2. SYMPTOM: THE CIRCUIT BREAKER OR GFCI

BREAKER TRIPS WHILE THE SPA IS 
OPERATING 

a. Reset the circuit breaker. If the circuit breaker

trips again, contact a qualified electrician for
service.

3. SYMPTOM: THE PUMP HUMS

a. The filter may be dirty or damaged. Remove

the filter from the filter housing of the spa jet
unit and clean or replace the filter.

b. The pump may have a foreign object stuck in

the impeller. Contact our customer service
department or, if your spa is no longer under
warranty, you may also contact a local spa and
pool service provider.

c. The pump may have a loose wire connection.

Contact our customer service department or, if
your spa is no longer under warranty, you may
also contact a local spa and pool service
provider.

4. SYMPTOM: THE PUMP HUMS BUT DOES NOT

ROTATE

a. The pump may be jammed. Contact our cus-

tomer service department. If your spa is no
longer under warranty, you may wish to contact
a local spa and pool service provider.

5. SYMPTOM: THE PUMP IS NOISY WHILE

OPERATING

a. There may be debris in the pump. Contact our

customer service department. If your spa is no
longer under warranty, you may wish to contact
a local spa and pool service provider.

b. The pump may have a bad bearing. Contact

our customer service department. If your spa is
no longer under warranty, you may wish to con-
tact a local spa and pool service provider.

6. SYMPTOM: THE WATER DOES NOT HEAT

a. The pump in the spa jet unit is the heater. If the

pump is operating, the water should heat.
Cover the RENEW 207 with the spa cover. 

The

spa cover must be tight with the insulating
liner in place. 

Set the air control to low. The

water will heat at a rate of 3.0¡ F per hour. If
you are using the spa indoors, and the room
temperature is maintained at 70¡ F, it will take
approximately 10 to 15 hours for the water to
reach the set temperature.

b. If you are using the RENEW 207 outdoors, it

may take longer for the water to heat. See the
chart below for the approximate heating time.

Air Temperature

Heating Time

70¡ F +

10 to 15 hours

50¡ F to 70¡ F

16 to 25 hours

30¡ F to 50¡ F

26 to 30 hours

b. 

If the water still has not heated after four days,
contact our customer service department or, if
your spa is no longer under warranty, you may
also contact a local spa and pool service
provider.

7. SYMPTOM: THE SPA CONTINUES TO RUN

AFTER IT HAS BEEN SHUT OFF

a. To turn the spa jets on, press the pump control

once. To turn the spa jets off, press the control
again. After you press the control once, the spa
jets will shut off for about 30 seconds and then
restart. Press the control again. The spa jets
will remain off for 20 minutes, at which time
they will begin running the filter cycle. Note: At
any time after the spa jets have been shut off,
the pump will begin cycling the water if the tem-
perature falls below the minimum setting.

TROUBLE-SHOOTING

Most problems can be solved by following the simple steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at
1-877-897-7493, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time. 

Summary of Contents for 831.21007

Page 1: ...ent Save this manual for future reference Serial Number Decal on the frame behind the access cover Patent Pending QUESTIONS PLEASE CALL DIRECT TO OUR TOLL FREE CUSTOMER HOT LINE The trained technician...

Page 2: ...RENEW 207 7 SET UP AND ASSEMBLY 8 POSTING THE WARNING SIGN 10 USING THE RENEW 207 10 MAINTENANCE 13 TROUBLE SHOOTING 16 PART LIST 18 EXPLODED DRAWING 19 ORDERING REPLACEMENT PARTS Back Cover LIMITED H...

Page 3: ...spa shell can reach temperatures as high as 150 F in a matter of minutes if exposed to the sun while it is empty These high temperatures can cause significant damage such as blistering of the shell s...

Page 4: ...chil dren Children must always be supervised 28 DANGER To reduce the risk of drowning Never use the RENEW 207 alone Children should not use the spa unless they are supervised by an adult Keep pets aw...

Page 5: ...of 35 or persons with pre existing health problems such as obesity heart disease high or low blood pressure circulatory prob lems or diabetes to consult their physician before using the RENEW 207 38 W...

Page 6: ...l to the healing process and the powerful massage action eases tension and stress throughout the body The RENEW 207 gives you the specialized treatment you need to feel your best For your benefit read...

Page 7: ...m that is built flush with the top of the spa provided you leave access to the motor for ser vice 9 Be sure to note any other considerations such as aesthetics or privacy concerns that may affect the...

Page 8: ...vice the spa Once the spa is filled it will have to be drained before it can be moved Using a garden hose or other clean water source begin filling the spa Do not use soft water The spa may be filled...

Page 9: ...t the Spa Cover is centered Snap a Buckle 2 onto each of the eight latches on the Spa Cover 13 Pull down one of the straps on the Spa Cover 13 and hold the Buckle 2 against the side of the spa Note To...

Page 10: ...becomes damaged There is a Ground Fault Circuit Interrupter GFCI on the end of the power cord Always test the GFCI before using the RENEW 207 First turn on the RENEW 207 by pressing the pump control...

Page 11: ...on the console to the lowest setting see USING THE CONSOLE on the next page The pumping unit will heat the water as it pumps Cover the RENEW 207 with the spa cover and liner The spa cover must be tig...

Page 12: ...usted for a custom water massage One of the jets focuses a water massage on your lower back a second jet focuses a water massage on your upper back and a third jet near the floor of the spa focuses a...

Page 13: ...ng moved or stored MAINTAINING THE SPA EXTERIOR The WeatherWood surround has been treated at the factory For information and supplies to maintain the beauty and color of your WeatherWood sur round cal...

Page 14: ...lud ed which can be obtained at a pool and spa supply store The pH reading should be between 7 2 and 7 8 If the level is too low add a pH increaser usually soda ash If the level is too high add a pH r...

Page 15: ...SE AND CARE The RENEW 207 is designed for year round use If you decide to store the spa for the winter store it in a warm dry location Follow the steps below to winterize the spa 1 Drain the spa see D...

Page 16: ...cal spa and pool service provider 6 SYMPTOM THE WATER DOES NOT HEAT a The pump in the spa jet unit is the heater If the pump is operating the water should heat Cover the RENEW 207 with the spa cover T...

Page 17: ...u notice wet ness on the floor around the RENEW 207 the spa shell may have a leak Contact your local spa and pool service provider for repairs b A clamp or seal inside the pump compartment may be loos...

Page 18: ...1 Heater Terminal Cover 19 1 Filter Wrench 20 1 Filter Cover 21 1 Filter 22 2 Suction Cover Screw 23 2 Suction Cover 24 1 Thermostat Assembly 25 2 Power Supply Mounting Screw Key No Qty Description 26...

Page 19: ...32 26 5 1 2 3 4 6 11 13 15 2 14 16 28 29 37 7 19 20 21 12 9 25 22 23 30 31 39 24 27 42 34 33 18 41 35 8 10 10 17 17 40 43 43 40 36 40 38 3 4 EXPLODED DRAWING Model No 831 210070 R0400A 19...

Page 20: ...sed by or attributable to the following incidents any damage to the WeatherWood surround or steel frame attributable to improper handling or freight dam age damage resulting from improper winterizatio...

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