70
HDX6800
+
B2/C2 and HDX6800
+
B4/C4 Installation and Operation Manual
Appendix B: Communication and Control Troubleshooting Tips
General Troubleshooting Steps
Follow these steps in troubleshooting 6800
+
product problems:
1. Review the
“Software Communication and Control Issues” on
outlined in this chapter.
2. Search this product manual and other associated documentation for
answers to your question.
Product documentation (including manuals, online help, application
notes, erratas, product release notes, and more) can be found on our
Web site at
www.broadcast.harris.com/leitch
(Support section),
along with technical support information, training information,
product downloads, and the product knowledge base.
Associated documentation for 6800
+
series products can
generally be found in the product-specific manual that
accompanies every module, in the
FR6802
+
Frame Installation
and Operation Manual
, and in the
6800
+
Safety Instructions
and Standards Manual
.
3. Contact your Customer Service representative if, after following
these initial steps, you cannot resolve the issue.
To contact your Customer Service, see