VTM6801
+
Installation and Operation Manual
31
Appendix A: Communication and Control Troubleshooting Tips
•
A legacy 6800 series product is in the frame.
+
Pilot Lite cannot
communicate with legacy 6800 series products. They will not be
discovered or controlled by
+
Pilot Lite, although they can be
installed in the FR6802
+
XF frame and work using card-edge
controls. The module must be from the 6800
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product family.
•
Check that the back module does not have any bent pins, following
this procedure:
a.
Unplug the front module.
b. Unscrew and remove the back module.
c.
View the 20-pin spring connector at the bottom of the back
module.(See
.)
Figure A-1. Back Module to Front Module Connector
This connector should not have any bent or pressed pins. Even
a slightly depressed or bent pin may cause genlock issues.
d. If there are bent pins, carefully reposition them to their correct
positions.
If this is not possible, you can exchange the back module for a
new one (order part number VTM6801
+
DR).
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Pilot Lite Does Not Find All Modules in Frame
If a discovery is started too soon after frame power-up,
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Pilot Lite will
not find all the installed modules. Refresh
+
Pilot Lite (
File
>
Refresh
), and ensure that installed modules are fully powered-up first
before discovery.
20-pin
connector
