18
ENGLISH
T
ROUBLESHOOTING
If you meet any trouble during installation or normal use of your DVD Writer, please refer to
the following information.
Read Problems
Symptom
Possible Causes
Solutions
No power.
Check if the power cord is connected
securely to the connector.
No operation.
IDE cable isn't connected
properly.
Ensure that the IDE cable and connectors
are not damaged.
Power is not switched on.
Check if LED of your DVD Writer is lit.
If not, there is no power.
No DVD Writer
recognition.
IDE cable is not connected
properly between the
computer IDE port and
DVD Writer.
Ensure that both connectors of the IDE
cable is properly connected to the IDE
ports on the computer and the DVD
Writer.
Eccentric disc loaded.
Replace it with another one.
Excessive noise when
reading.
Seal attached on the surface
Detach the seal very carefully. Don't
make any scratches.
Eject locked by software.
Stop the applying software and try the
eject button to open the tray.
Cannot open the tray
(Eject).
Disc set incorrectly.
Insert a small stick or paper clip into this
hole to eject the tray.
"Load Contents" or "Import
Session" was NOT clicked
on the Software.
If recorded without checked "Load
Contents" or "Import Session", it is
impossible to read. But when using
utility software such as "Session
Selection" from Adaptec, the former
session can be read.
Defective disc.
Deep scratches, fingerprints or other
contaminants on the discs surface can
disable the drive from reading data.
Always keep it clean.
Music CD inserted.
Because audio compact discs do not have
computer data, typing computer
commands while an audio CD is in your
drive will result in an error message.
Cannot read the
former session of
the CD-RW disc
which has been
written at least
twice.
Read error
occurs.
Disc inserted upside down.
Remove the disc from tray and reinsert it
with the label side up.
