TROUBLESHOOTING GUIDE
Before contacting your dealer for aid, please review the following information. It may save you both time and expense. This list includes
common problems that may not be covered under the treadmill’s warranty.
PROBLEM
CAUSE / SOLUTION
1) Display does not light
a) Tether cord not inserted into the console
b) Circuit breaker on the front of the treadmill
(near the power cord connection) is tripped.
Push the red circuit breaker button in until
it locks.
c) Plug is disconnected – make sure plug is
firmly pushed into AC wall outlet.
d) Household or office circuit breaker may be
tripped – check the circuit breaker box.
2) Treadmill belt hesitates when walked on
The treadmill belt needs to be lubricated or it needs to be tightened slightly. See
the General Maintenance section on Tread-Belt Lubrication and Adjusting Tread-
belt Tension.
3) Motor is not responsive after pressing
“START”
Check that the console is properly connected to the treadmill via the 15 pin
cable connector.
4) Treadmill circuit breaker trips.
a) This is sometimes caused by high belt/deck friction. First try lubricating the
treadmill belt. If it continues to trip, try slightly loosening the treadmill belt. Refer
to General Maintenance section.
b) Interference from other items may cause the circuit breaker to trip. Try
unplugging the other items connected to the same electrical circuit.
5) Computer shuts off when console is
touched while walking.
a) The treadmill may not be grounded. Refer to Grounding Instructions.
b) Static electricity build-up may be crashing your computer. We suggest placing
an anti-static mat under your treadmill. Alternatively, use a Bluetooth keyboard
and mouse to break the static electricity connection between you and your
computer.
6) House circuit breaker trips, but not the
treadmill circuit breaker
Need to replace the house circuit breaker with a “High In-Rush Current” type
circuit breaker. Please refer to the circuit breaker section on page 4.
7) Treadmill belt does not stay centered
This usually indicates that your treadmill has not been leveled correctly. Follow
all the instructions in the front of this manual pertaining to siting and installing
the treadmill.
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Having Issues? Call Us!
iMovR Customer Service: 888-208-6770 or 425-999-3550
9AM-5PM Pacific Time Monday-Friday