SOLUTION
• Reload batteries. Make sure the (+)
and the (-) signs on the batteries line
up with the signs inside of the
battery compartment.
• Insert new batteries.
• Call Imperial Supplies LLC
at 1-800-558-2808.
• Try a different barcode.
• Move the scanner closer to or
farther from the barcode.
• Change the angle until the scanner
reads the barcode.
• Try a different barcode. Make sure
the correct barcode support is
enabled.
• Scanner will not scan when the
communication cable is connected
to the scanner. Disconnect the
cable and try again.
• Upload the scanner data to your
application or press and hold the
delete button for 6 seconds to clear
the scanner’s memory. Caution: all
data will be lost during this function.
Trouble Shooting
Getting Started
• Unpacking the scanner
The scanner is shipped in a single box containing:
•
CS 2000 Scanner
•
Cradle
•
Cradle base plate
•
Communication cable
•
Two AAA alkaline batteries
•
Wall mountable scanner holder
•
WebPush application
•
Modem cable
•
Guide to the CS 2000 Scanner
•
Scanner agreement
PROBLEM
• The CS 2000 is
not working.
• The CS 2000 is
not scanning or
deleting items.
REASON
• Batteries are loaded
incorrectly.
• Batteries are dead.
• Hardware failure.
• The barcode may be
damaged.
• You are too far from
or too close to the
barcode.
• You are scanning at an
incorrect angle.
• You are scanning an
unsupported or
disabled barcode
type or that barcode
type may be disabled
in the software.
• Scanner is connected
to the PC.
• Memory is full.
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