4
Voicemail
FROM YOUR CORDLESS HANDSET
Press the
Menu
softkey
Press the down arrow button to highlight
Messages
Press the
Select
softkey
You may need to press the
Select
softkey again
You may need to press the
Select
softkey a third time
Enter your passcode and press Pound (#)
Call Transfer
Call Transfer is used to move an active call to another phone or into voicemail. There are three
types of Call Transfer:
Consulted/Regular Transfer
Blind Transfer
Direct Transfer to Voicemail
You choose which one is best for the business scenario at hand.
CONSULTED TRANSFER
This allows you to let the person receiving the call know who is on the line before completing
the transfer. YOUR Caller ID information will be presented to the receiving party.
While on a call, press the
Options
softkey
Press the down arrow button to highlight
Transfer
While
Transfer
is highlighted, press the
Select
softkey
Dial extension (or phone number) you want to send the held call to
Press the
Call
softkey
Remain on the line until the person answers
Announce the name of the person who would like to be transferred
If accepted, press the
Transfer
softkey to complete transfer
If not accepted, press the red Hang Up button
You’ll see the call on Hold
To pick up the call from Hold, press the
Options
softkey
While
Resume
is highlighted, press the
Select
softkey
Ask if the caller wishes to be transferred into voicemail
