28
CUSTOMER SERVICE AND WARRANTY
1. Warranty
Please read the contents carefully and keep it in a safe place. Please complete and mail in the warranty card
that was include with your chair.
If the chair is to be used outside the home (in a commercial setting, for example), fees will be charged for
repairs.
2. Repairs & Service
Before calling for repairs or service, use the Troubleshooting guide on pages 23-25 to see if the problem can
be solved easily.
If the problem persists, contact your local distributor. Have the following information ready.
1) Your name, address, and phone number
2) Product name and model number (see page 30)
3) Serial No. (see the Serial No. label on the control box of the chair)
4) Date of purchase
5) Trouble status
6) Proof of purchase
●
If the warranty is valid:
A service charge may apply, subject to the nature of the trouble and/or repair according to the terms of the warranty. See the
warranty for full details.
●
If the warranty has expired:
See the back of this booklet and contact your local distributor.
If the product can be repaired, we will give you an estimate of the cost to repair the product.
●
Replacement parts stock:
We will stock service parts (except fabric) of this product for at least six years after terminating the production of this model.
Service parts refer to those necessary for maintaining the intended performance of the product.
●
For more information on service:
Please see the back page of this booklet.
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Summary of Contents for DREAMWAVE HCP-11001A
Page 33: ...Jobeb EsfbnXbwf HCP 11001A HCP 11001D HCP 11001E 2 5 6 22 25 26 28 2 34 37 38 39 3 41...
Page 34: ...2 Jobeb EsfbnXbwf 6 9 BD PGG...
Page 35: ...3 49 PO 8 25 Zpvui 3 IDQ 22112B BD231W IDQ 22112E BD331 351W IDQ 22112F BD221W...
Page 36: ...4 FNFSHFODZ TUPQ 41 6 41 25 Zpvui...
Page 37: ...5 231 276 1 EsfbnXbwf 2 7 EsfbnXbwf 4E 4E Zpvui Zpvui 25 Jobeb EsfbnXbwf...
Page 38: ...6...
Page 39: ...7...
Page 40: ...8 SPMMFS CBDL 4 E 4E FNFSHFODZ TUPQ BJS MFWFM 4 WJCF PGG QPXFS PO PGG MFH SFTU SFDMJOF...
Page 42: ...76 dn 51 dn 2 76 dn 51 dn 51 D BW 2 n 211 lh 2 dn3 3 6 lh...
Page 43: ...21...
Page 44: ...22 RECLINE LEG REST SFDMJOF 3 SFDMJOF 3 PO MFH SFTU 3 MFH SFTU 3 PO 0...
Page 45: ...23...
Page 46: ...24 M S M S S M...
Page 47: ...25 5 Ifbufs c t c t 3 PO c t NVUF...
Page 48: ...26 27...
Page 51: ...29 26 6 41 25 Zpvui QPXFS 3 3 3 6 3 Zpvui SPMMFS PO0PGG 3...
Page 52: ...2 32 4 32 2 3 2 4 3 32 4 2 3 2 3 PGG...
Page 53: ...31 PO PGG PGG...
Page 54: ...32 CBDL 4 E 4E SPMMFS 203 203 Tqffe 2 4 Xjeui 2 203 4 3...
Page 55: ...33 41 4E QPXFS FNFSHFODZ TUPQ QPXFS QPXFS 3 26 PO0PGG...
Page 56: ...34 EsfbnXbwf EsfbnXbwf Sftubsu uif nbjo QPXFS txjudi 6...
Page 57: ...35 SPMMFS 6 QPXFS 2 6 dn 2 6 dn...
Page 58: ...36 CBDL 4 E 4E 6 21...
Page 60: ...38...
Page 61: ...39 2 3 34 36 2 3 41 4 5 6 7...
Page 62: ...3 4 2 3 26 6...
Page 64: ...2 5 6 22 25 26 28 2 34 R B 37 38 39 3 41 HCP 11001A HCP 11001D HCP 11001E...
Page 65: ...2 Jobeb EsfbnXbwf 6 9 BD...
Page 66: ...3 49 8 25 3 IDQ 22112B BD231W IDQ 22112E BD331 351W IDQ 22112F BD221W...
Page 67: ...4 41 6 41 25...
Page 68: ...5 231 276 1 EsfbnXbwf 2 7 EsfbnXbwf 4 E 4 E 25...
Page 69: ...6...
Page 70: ...7...
Page 71: ...8 4...
Page 72: ...9 ESFBNXBWF IDQ 22112 0 2 4 4 4 3...
Page 73: ...76dn 51dn 2 51dn 76dn 51 2n 211lh 2dn3 3 6lh...
Page 74: ...21...
Page 75: ...22 3 3 3 3...
Page 76: ...23...
Page 77: ...24 M S...
Page 78: ...25 0 5 3...
Page 79: ...26 27...
Page 80: ...27 2 3 4 25 5 6 7 8 0 9 EsfbnXbwf 3 3...
Page 81: ...28 27 41 4 E...
Page 82: ...29 26 6 41 25 3 3 3 6 3 0 3...
Page 83: ...2 0 0 32 4 32 2 3 2 4 3 32 4 2 3 2 3...
Page 84: ...31 0 0...
Page 85: ...32 0 0 203 203 2 4 2 203 4 3...
Page 86: ...33 41 4 E 3 26 0...
Page 87: ...34 EsfbnXbwf EsfbnXbwf Sftubsu uif nbjo QPXFS Txjudi 6...
Page 88: ...35 6 2 6dn 2 6dn...
Page 89: ...36 6 21...
Page 90: ...37 R B...
Page 91: ...38...
Page 92: ...39 2 3 34 36 2 3 41 4 5 6 7 0 7...
Page 93: ...3 4 3 26 6...
