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17

[T

ROUBLESHOO

TING]

Problem

Cause & Solution

The right and left 
mechanism rollers are 
out of alignment.

The rollers are designed with an 
alternating tapping mechanism, 
so in the stopped position they are 
sometimes out of line. This is part of 
their design and there is nothing wrong 
with the chair.

T

his is par

t of the desig

n and is not a malfunc

tion.

The mechanism moved 
to the leg section and 
stopped.

 If a weight that exceeds a certain value is placed on the equipment, 
the course may force terminate before completion. Set the 
reclining angle to the zero gravity angle for massage. 
(There is an audio announcement if the course is terminated as 
above.) 

 When massage is terminated by the auto timer function, the 
mechanism moves to the leg section to prevent interference. 
(There is an audio announcement when the course is terminated.) 

During kneading, the 
rollers sometime skip.

When a person is on the chair, the rollers may catch at the edge of the 
body where bodyweight is applied to the mechanism. The rollers may 
also catch due to individual diff erences in bodyweight and shape.

The mechanism stops 
during the massage.

If the motor becomes hot, the safety mechanism raises the reclined 
seat back and stops all operations. 
Turn the main power switch OFF, and wait for a while before switching 
the main power switch ON again. 

The 

 button of the 

remote controller and the 
program button fl ash.

Set the main power switch located at the front right of the chair to 
OFF, and then back ON after about 5 seconds.

If ther

e is still a pr

oblem af

ter the check

, st
op using the 

pr

oduc

t immediat

ely
.

The automatic shiatsu 
point locator function is 
not working properly.

(The height of the mechanism does 
not match the shoulders.)

Sit further back in the chair so that your head rests fi rmly on the 
headrest. You can adjust the shoulder position with the Roller button 
immediately after the shiatsu points are located.

Remote controller 
buttons do not seem to be 
operating normally. Or the 
power does not turn on.

Check for the following:

Is the power cord fully plugged into the wall outlet?

 Is the main power switch located on the right side of the chair set 
to ON?

Are you pressing two buttons at the same time?

The power cord or plug 
is abnormally hot.

Stop using immediately.

Contact the vendor for assistance.

Anyone other than an 
authorized serviceperson must 
not repair or disassemble.

TROUBLESHOOTING

If there is still a problem after trying the solutions given in this troubleshooting guide, stop using the chair immediately 
to prevent accident or injury, and unplug the power plug from the wall outlet. Contact the vendor for assistance.

1.5 cm
(0.6 inch)

1.5 cm

(0.6 inch)

Summary of Contents for HCP-G900

Page 1: ...atigue We hope the INADA ZERO G will be a valued partner in your daily health preservation for many years to come HCP G900 Operating Manual Warranty card provided separately Please read this Operating...

Page 2: ...MEMO...

Page 3: ...PTION 5 BEFORE USE 7 POSITION ADJUSTMENT 11 AFTER USE 13 PROGRAMS SELECTION 14 HOW TO OPERATE 15 TROUBLESHOOTING 17 REGULAR MAINTENANCE FOR SAFETY 18 FAQ 19 CARE AND STORAGE 20 CUSTOMER SERVICE AND WA...

Page 4: ...outlet have a proper outlet installed by a qualified electrician This product uses on a normal Alternating Current AC circuit and has a grounding plug that looks like the plug illustrated in the figur...

Page 5: ...result if the chair tips over Do not sit down on the chair when it is in the reclined position Any sudden impact on the footrest could cause damage to the mechanism Also an accident or injury may res...

Page 6: ...the chair If there is a power outage or the possibility of a power outage stop operation immediately and turn the main power switch to OFF Unplug the power plug from the wall outlet Accident or injury...

Page 7: ...Program Massage programs developed through joint university research By using programs developed to accurately find the correct shiatsu point and to stimulate at the correct intensity order and for th...

Page 8: ...Leg Rest 8 Remote Controller 9 Remote Controller Stand 0 Back Cover a Wheels b Main Power Switch c Power Connector d Cord Connector e Power Cord f Plug g Carrying belt h Headrest sheet i Active Area j...

Page 9: ...the operation has finished Healthcare Program Buttons You can select full body massage courses Special Program Buttons You can select specialized courses that differ from conventional massages Each Re...

Page 10: ...not install the chair in an area of high humidity such as a bathroom or sauna Install on a flat level surface only Do not use in areas of high debris or dust content Do not use where the ambient tempe...

Page 11: ...correctly they may come out during use which is dangerous Always check the screws Installation screw long L shaped Wrench Screw hole Insert Clasp Installation location The chair is very heavy so be ca...

Page 12: ...and to the armrest which removed from the chair Curled cord Operating Guide Tighten Remote Controller Stand Installation screw short L shaped Wrench Installation screw hole Securely fasten the remote...

Page 13: ...ON If the main power switch is turned ON while the rollers are stopped partway they will automatically return to the starting position leg section and then stop Warning Do not use with any type of tra...

Page 14: ...d using the Velcro on the back of the headrest Adjust the small headrest to match the position of your head before starting the massage Correct headrest position Behind the head back of the head Behin...

Page 15: ...sed Remove the pads Velcro Pad Remove the Velcro from the side of the pads left and right Turn over the pads from under the feet Install the headrest Remove the entire pad Remove just the back pad Rem...

Page 16: ...o standby power will be consumed Caution Be sure to turn the main power switch to OFF after every use and to unplug the power plug from the wall outlet An accident or injury may result if children or...

Page 17: ...am Unique program developed for children aged 14 years or over Low stimulation short course massage Full Stretch Program This program pleasantly stretches your full body from neck to feet Low Body Rev...

Page 18: ...on If you feel the massage is too strong reduce the stimulation according to this Operating Manual If you still feel the massage is too strong stop using the chair and contact the vendor details on ba...

Page 19: ...sm more intense Makes the mechanism less intense The intensity of the rollers at the start of each program is Medium Cancel Button The following 2 operations can be cancelled during massage Cancel Vib...

Page 20: ...he main power switch OFF and wait for a while before switching the main power switch ON again The button of the remote controller and the program button flash Set the main power switch located at the...

Page 21: ...produces a burnt smell abnormal sound or vibration The auto timer function does not work in some cases Other failures If you find anything listed on the left stop using and unplug the power cord from...

Page 22: ...er Perform the following Attach the pads Set the intensity to Lo using the Intensity button With the methods above you can make the massage more gentle Does the reclining seat back move automatically...

Page 23: ...and Covers Soak a piece of soft cloth in lukewarm water in which a small amount of mild detergent has been added Then thoroughly wring it out before cleaning off any spots or grime Caution The fabric...

Page 24: ...will stock service parts except fabric of this product for at least six years after terminating the production of this model Service parts refer to those necessary for maintaining the intended perfor...

Page 25: ...m W D H Approx 33 inch 50 63 inch 47 28 inch W D H The depth and height figures in represent the dimensions when fully reclined and with the leg rest flat Weight Approx 81 kg 178 lb Outer Covering Syn...

Page 26: ...MEMO...

Page 27: ...3D 1 4 5 7 11 13 14 15 17 18 19 20 21 22 INADA ZERO G HCP G900...

Page 28: ...1 AC 5 6...

Page 29: ...2 100 240V 38 OFF 14 2...

Page 30: ...3 30 30...

Page 31: ...4 INADA ZERO G 77 8 8 4 4 5 13 14 14...

Page 32: ...5 1 2 1 2 3 4 5 6 7 8 9 0 a b c d e f g h i j k l l 2 1 2 2 1 3 8 4 9 d f e c b j 7 k 6 i a 0 5 g h...

Page 33: ...6 3 1 4 8 2 5 0 9 a 6 7 b...

Page 34: ...7 40cm 1 40cm 40 1m 100kg 1cm2 3 0kg L 2 2...

Page 35: ...8 T T...

Page 36: ...9 L L...

Page 37: ...10 OFF...

Page 38: ...11...

Page 39: ...12...

Page 40: ...13 ON OFF...

Page 41: ...14 14 1 f 13...

Page 42: ...15 1 5 2 3 4 5 30...

Page 43: ...16 2...

Page 44: ...17 OFF ON 5 1 5cm 1 5cm...

Page 45: ...18 3 1 30 5 3000 3000...

Page 46: ...19 150cm 180cm...

Page 47: ...20...

Page 48: ...21 1 2 17 18 1 2 3 4 5 6...

Page 49: ...22 HCP G900 100 240V 90W 50 60Hz 30 5 17 184 500 2cm 4 2cm 145cm 4 4 5 15 30 110 152 84cm 127 160 cm 118 70 cm 81kg L...

Page 50: ......

Page 51: ......

Page 52: ...iyahara Yodogawa ku Osaka 532 0004 Japan Manufactured by FAMILY CO LTD 2 1 3 Nishi Miyahara Yodogawa ku Osaka 532 0004 Japan Manufactured by FAMILY CO LTD 532 0004 2 1 3 Made in JAPAN DATE OF ISSUE da...

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