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Problem
Check the following items, and if there still are abnormalities, immediately stop use of the prod
-
uct to prevent accidents, unplug the power plug from the wall outlet, and consult with your local
distributor.
Cause & Solution
People other than servicepersons should
not perform disassembly or repair.
Consult with your local distributor.
The right and left rollers
are out of alignment.
This occurs because of the structure with the alternate
tapping mechanism adopted, and it is not a malfunction.
During a massage, rattling
sounds will be heard, and
significant vibrations will
be felt from the rollers.
This phenomenon occurs when the rollers move to return
to their original positions from over your body or fabric.
After the end of a program,
even when the reclining chair
is raised, the arm mecha
-
nism and foot slide move
and stop intermittently.
For safety measures to prevent getting caught, etc.,
stowing position return is made little by little.
The rollers have
stopped after moving
up to the top.
It is designed so that the rollers move up to the top or
bottom to prevent them from interfering with your body at
the end of a massage by the auto timer function.
The rollers stop during a
massage.
When an undue force is exerted on the rollers, movements
may stop. Slightly lift your body or lightly raise the reclining
backrest for use. (Extra caution should be exercised when a
person weighing 100kg (220lbs) or more uses the product.)
Even when pressing any
button on the tablet, it
does not work properly.
Or, the power cannot be
turned on. The screen is
motionless.
Make sure to check the following items:
①
Make sure to check that the power plug is securely plugged into a wall outlet.
②
Make sure to check that the main power switch directly behind the main unit is on.
③
Make sure to check for simultaneous pressing of two buttons.
Immediately stop use of the product.
The power cord and/or
plug is abnormally hot.
The following noise types will be heard during use, but these are unavoidable due to the structure
and do not affect performance.
Sound during operation
•
Sound during tapping motion
▲
(Rattling/clattering sound)
•
Sound of rollers rubbing against the seat cover during kneading motion
▲
(Squeaking/grinding sound)
•
Sound of rollers moving up and down/Sound during kneading motion
▲
(Whirring/rolling/knocking sound)
•
Sound during air massage
▲
(Tapping sound)
•
Sound of air pump
▲
(Booming sound)
•
Sound of air discharge
▲
(Hissing sound)
•
Sound of the backrest moving up and down
▲
(Whirring sound)
*
These types of sound will not affect the performance, etc.
•
If no movements are made or you sense some-
thing abnormal, immediately stop use of the prod-
uct to prevent an accident, turn off the main power
switch, unplug the power plug from the wall outlet,
and ask your local distributor for inspection and
repair.
May result in an electric shock or fire due to current
leakage, short circuit, etc.
•
In the case of a malfunction of the equipment, do
not repair by yourself, but contact your local dis-
tributor.
May result in a fire, electric shock, or injury.
Caution
Warning
After
-sales Service
After
-sales Service
Troubleshooting
36
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